Heidi Windham Edwards MBACP (Accred),Dip Psyc, Dip Sup, FDAP

Heidi Windham Edwards MBACP (Accred),Dip Psyc, Dip Sup, FDAP


01375 393829 / 07949 972968

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About me

I am a BACP Accredited Counsellor/Psychotherapist with over 24 years experience. I am Director at Heart and Mind, our family run counselling and psychotherapy private practice, established in 1992. My intention is to provide a safe, non-judgmental, comfortable space for us to explore any issues affecting you. I am very warm and down to earth and take a practical approach to counselling. I am based at our Grays office situated in a quiet road, opposite a farmers field with plenty of free parking.
My counselling room is private, comfortable and peaceful.

I will support you in discovering what is best for you and what you hope to gain from therapy. It may be that you have specific life experiences that you’re u want to work through to enable you to feel free and move forward with your life, or are in need of offloading everyday stress and searching for purpose and peace of mind.I believe that we all have the inner potential to experience more satisfying and fulfilling lives. I work with individuals and couples, as well as supervising other counsellors.I have a passion for my work with people and am committed to good ethical practice. I am an accredited member of the BACP (British Association of Counselling and Psychotherapy) and have regular supervision with a BACP, UKRC accredited Supervisor.


Training, qualifications & experience

I began my training in 1992 as a Work Scholar at the Esalen Institute in Big Sur, California. I have continued training over the years obtaining qualifications including Counselling Skills and Theory 1996-1998. In 2003 I started working towards my Diploma with the Beeleaf Institute for Contemporary Psychotherapy and qualified in 2009.

I believe strongly in professional development and have continued studying and completed courses in Ericksonian Hypno-Psychotherapy, Psychopathology in Psychotherapeutic Practice, Syste ty mic Family Therapy and C.B.T (Cognitive Behavioural Therapy). In September 2010 I achieved my FDAP Certificate in Supervisory Management and Leadership Techniques qualification with the Human Performance Group. In 2014 I gained a Diploma in Supervision from the Gestalt Centre in London.

I have worked with a mixture of client groups across Essex and East London. In 1996 I was employed by Newham Drugs Advice Project as a School Counsellor. I continued my work in Barking at The Axe Street Project 1999-2002 working with clients with various addictions. I also co-facilitated training for volunteers at Careline Telephone Counselling Service in Ilford.

I was employed from 2003-2012 at a busy charity in Grays; Essex called Open Door as a Contemporary Psychotherapist for the Interventions Team and as Service Manager of the Young Peoples Substance Misuse Project- The Network.

I have been Director at Heart and Mind and running our Grays clinic since 2009 and continue to offer appointments to individuals, couples and supervision to other counsellors and psychotherapists.

Member organisations

Registered / Accredited


Accredited register membership

Photos & videos

  • Heidi Windham Edwards MBACP (Accred),Dip Psyc, Dip Sup, FDAP image 1


Fees per session are £50.00

I offer a sliding scale depending on individual circumstance, £35.00 is the minimum per session.


I work Monday through Thursday and offer daytime appointments only.


Heart and Mind is easy to find. If you are travelling via train to Grays station, you can catch the number 22 or 269 bus which stops two minutes away. If you are driving I will give you my postcode or help you with directions over the telephone.


There are no parking restrictions. Parking is free and there is always plenty of spaces.

Further information

If you would like to discuss making an appointment or have any questions about counselling with me please contact me on the above telephone number or email.


"Heidi is an excellent counsellor - She has fantastic listening skills & is able to suggest and implement the most effective solutions tailored to the individual. My previous counsellor never really understood me - unlike Heidi. Thank you for improving my life!"

"I felt I could truly be honest with Heidi and she listened to everything I had to say, very warm and friendly and she made me feel at ease. The room is very comfortable and relaxing."

"I found Heidi very helpful and understandimg."

"Unlike counsellors I've been to in the past, I felt this therapy gave me 'tools' I could go away with and use for life. The counselling room is comfortable and calming. I felt it was private enough to speak about sensitive issues."

(All clients gave permission for their comments to be shared anonymously)

Maps & Directions

Grays, RM16

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: None


Accessibility information
Wheelchair access: Unspecified


Daytime Appointments only

Types of client

Young people
Older adults
Employee Assistance Programme

Supervision & training

I am a BACP Accredited Counsellor/Psychotherapist/Hypnotherapist with over 22 years experience.

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