Heidi Windham Edwards MBACP (Accred),Dip Psyc, Dip Sup, FDAP

Heidi Windham Edwards MBACP (Accred),Dip Psyc, Dip Sup, FDAP


01375 393829 / 07949 972968

Saved Save profile

About me

*IMPORTANT NOTICE* Due to the current situation regarding COVID-19 for the health and safety of everyone ALL sessions are TEMPORARILY via video chat or telephone. Thank you for your patience and understanding. Wishing everyone good health and mental wellbeing.
I am a BACP Accredited Counsellor/Psychotherapist with over 24 years experience. Director at Heart and Mind, our family run confidential counselling and psychotherapy practice, established in 1992.

I will listen to you without judgement and support you in discovering what is right for you and what you hope to gain from therapy. It may be that you have individual life experiences that you want to talk through to enable you to move forward with your life. Or maybe you’re in need of offloading everyday stress and searching for your purpose and peace of mind.I believe that we all have the inner potential to experience more present and satisfying lives.

I work with individuals and couples, as well as supervising other counsellors. Integrity is important to me and I am committed to good ethical practice. I have regular supervision with a BACP, UKRC accredited Supervisor.

We also have Lola our beautiful miniature daschund therapy dog who is available to attend sessions for those who may find her contact helpful, please see her picture at the bottom of the page. (Available on request of client).


Training, qualifications & experience

I began my training in 1992 as a Work Scholar at the Esalen Institute in Big Sur, California. I have continued training over the years obtaining qualifications including Counselling Skills and Theory 1996-1998. In 2003 I started working towards my Diploma with the Beeleaf Institute for Contemporary Psychotherapy and qualified in 2009.

I believe strongly in professional development and have continued studying and completed courses in Ericksonian Hypno-Psychotherapy, Psychopathology in Psychotherapeutic Practice, Syste ty mic Family Therapy and C.B.T (Cognitive Behavioural Therapy). In September 2010 I achieved my FDAP Certificate in Supervisory Management and Leadership Techniques qualification with the Human Performance Group. In 2014 I gained a Diploma in Supervision from the Gestalt Centre in London.

I have worked with a mixture of client groups across Essex and East London. In 1996 I was employed by Newham Drugs Advice Project as a School Counsellor. I continued my work in Barking at The Axe Street Project 1999-2002 working with clients with various addictions. I also co-facilitated training for volunteers at Careline Telephone Counselling Service in Ilford.

I was employed from 2003-2012 at a busy charity in Grays; Essex called Open Door as a Contemporary Psychotherapist for the Interventions Team and as Service Manager of the Young Peoples Substance Misuse Project- The Network.

I have been Director at Heart and Mind and running our Grays clinic since 2009 and continue to offer appointments to individuals, couples and supervision to other counsellors and psychotherapists.

Since 2015 I have been an independent consultant and Clinical Lead at HBBS a bereavement counselling charity in Brentwood.

Member organisations

Registered / Accredited


Accredited register membership

Other areas of counselling I deal with

Social Media Addiction

Phone Addiction

Parenting Issues


Internal Conflict

Communication Issues

Gaming Addiction

Young People

Photos & videos

  • Lola -our lovely Heart and Mind Therapy Dog
  • Heidi Windham Edwards MBACP (Accred),Dip Psyc, Dip Sup, FDAP image 1


Fees per session are:

£65.00 Initial Consultation

£50.00 thereafter

(sliding scale- depending on individual circumstance and appointment availability)


I work Monday through Thursday and offer daytime appointments only.


Heart and Mind is easy to find. If you are travelling via train to Grays station, you can catch the number 22 or 269 bus which stops two minutes away. If you are driving I will give you my postcode or help you with directions over the telephone.


There are no parking restrictions. Parking is free and there is always plenty of spaces.

Further information

If you would like to discuss making an appointment or have any questions about counselling with me please contact me on the above telephone number or email.


"Heidi is an excellent counsellor - She has fantastic listening skills & is able to suggest and implement the most effective solutions tailored to the individual. My previous counsellor never really understood me - unlike Heidi. Thank you for improving my life!"

"I felt I could truly be honest with Heidi and she listened to everything I had to say, very warm and friendly and she made me feel at ease. The room is very comfortable and relaxing."

"I found Heidi very helpful and understandimg."

"Unlike counsellors I've been to in the past, I felt this therapy gave me 'tools' I could go away with and use for life. The counselling room is comfortable and calming. I felt it was private enough to speak about sensitive issues."

(All clients gave permission for their comments to be shared anonymously)

Maps & Directions

Grays, RM16

Type of session

Online counselling: Yes
Telephone counselling: Yes
Face to face counselling: No
Home visits: No

Practical details

Sign language: Unspecified
Other languages: None


Daytime Appointments only

Types of client

Young people
Older adults
Employee Assistance Programme

Supervision & training

I am a BACP Accredited Counsellor/Psychotherapist/Hypnotherapist with over 22 years experience.

View supervision profile