Fiona MacKenzie

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Psychotherapist, Counsellor & Coach MBACP EMCC NCPS(Accred)

About me

Welcome. I am an experienced Integrative Psychotherapist, Transactional Analysis Counsellor & Accredited Therapeutic Coach, working with adults, young adults, couples and groups.    I offer a safe, supportive and non-judgemental environment in which to explore your thoughts and feelings, to help you move beyond your perceived limitations and realise your full potential. Please contact me to arrange a free initial appointment.   

Please find below more details about the services I offer:

Psychotherapy     Everyone faces challenges at some point, but sometimes those struggles can feel like they’re always hanging around—making it hard to get on with life, enjoy the good bits, or just feel like yourself. You might find your mood is low, you’re caught up in sadness or anxiety, or you’re stuck in patterns that leave you feeling limited and overwhelmed.

Psychotherapy offers a chance to look beneath the surface and explore what’s really going on, helping you understand how your early experiences and long-standing patterns might be shaping your life today.

Real change starts when you’re able to make sense of these patterns and see things from a new angle. In my practice, I offer a warm, supportive space where you can talk things through, gain real insight, and start building the kind of life you want—one that feels fuller and more genuinely your own.  Psychotherapy sessions are open-ended and are not time-limited.

Short-Term Counselling     I offer goal-focused and solution-focused counselling for adults and young adults (16 years+).  My approach is all about helping you identify where you want to be and working together to map out practical steps to get you there. Our work will focus on the present and the future, drawing on your own strengths and resources to find effective solutions. Whether you’re facing stress, anxiety, or challenges in your personal or professional life, I aim to create a supportive and collaborative environment where your goals take centre stage.  Short-term counselling will usually last between 6 and 12 sessions.

Therapeutic Coaching     Coaching is all about helping you move forward — whether you're figuring out your next steps after leaving school or university, career change, dealing with life’s ups and downs, or making those big decisions that can feel a bit overwhelming.

As a therapeutic coach, I combine practical coaching techniques with the deeper insights that therapy provides. This approach allows us to work together on everything from stress management and confidence building to goal setting. career development, and personal growth.

Couples Counselling     Every relationship has its ups and downs. If you and your partner are finding things tough — whether that’s constant arguments, growing distance, or just feeling stuck — reaching out for help isn’t a failure. In fact, it’s often the bravest and most positive step you can take together.

My approach is warm, open-minded, and free from judgement. I tailor each session to fit your unique situation, recognising that no two couples are ever quite the same. I support couples through a variety of challenges, including:

  • Communication problems
  • Difficulties with trust or intimacy
  • Major life changes or transitions
  • Navigating and resolving conflict

I provide a a safe and confidential space where both of you can share your feelings and concerns honestly. My aim is to help you both feel heard and understood, and to work together towards a stronger, healthier relationship — no matter where you’re starting from.  Couples therapy is arranged over 4-6 sessions.

Two Session 1:1 Workshop     Understanding ourselves is one of the most valuable things we can do. Developing self-awareness isn’t just about solving problems — it’s about recognising patterns, understanding our responses, and finding new ways to approach life’s challenges. Even in a short period, you can gain insights that help you feel more at ease with yourself and your circumstances.

During our meetings, I’ll draw on a range of therapeutic resources, including practical worksheets, reflective exercises, and guidance tailored to your needs. You’ll be able to take these resources away, so you can continue your journey of self-discovery and personal growth in your own time.

If you’re looking for a practical introduction to counselling that’s focused on self-understanding and useful information, these sessions are a great place to start.

My therapeutic approach is integrative, mainly drawing on Transactional Analysis, alongside Gestalt, Attachment Theory, Existential, Psychodynamic and CBT models.  

Appointments     Consultations are are available Monday-Saturday with daytime and evening appointments available.  You can elect to have appointments either in-person or online.  

My consulting rooms are:

  • Milton Hall, Deansgate, Manchester
  • Hilltop Therapy, Hale, Altrincham
  • Online

FEES                                                                                                                    Counselling & Psychotherapy                                                                        Individual In-person £60.00                                                                          Individual  Online £60.00                                                                                  Couples in-person and online  £80.00                                                                          Coaching from £60.00 - packages available 

What to Expect at the First Appointment:  The initial consultation gives us the opportunity to explore the issues you wish to bring to therapy or coaching, what you hope to gain from it and for me to answer any questions you wish to ask.  It also allows me to explain a little bit more about how I work, the models I use, the process of therapy and coaching and my recommendations for our work together.  There is certainly no obligation to continue beyond this initial appointment.  

Training, qualifications & experience

Qualifications and Professional Membership

  • Diploma in Integrative Psychotherapy
  • Diploma in Transactional Analysis Counselling
  • Certificate in Solution Focussed Short-Term Counselling
  • EMCC Accredited Coach Practitioner 
  • Registered Member of BACP (MBACP)
  • Accredited Member of EMCC (European Mentoring & Professional Coaching Council)  
  • Accredited Member of NCPS 
  • Member of UKATA (UK Association for Transactional Analysis)
  • Member of ITAA (International Association for Transactional Analysis)
  • Member of the Professional Standards Authority for health professionals

Previous Professional Experience

  • Associate Counsellor at the University of Liverpool 
  • Counsellor Age Concern

Recent CPD
Working with Anxiety,
The Berne Institute
After the Affair, The Tavistock Institute
Counselling Teenagers, The Northern Guild
Working with Divorce and Separation, The Tavistock Institute
The Drama of Being an Adolescent, The Gestalt Centre
Attachment and Loss, The Bowlby Centre

Member organisations

BACP
British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with

Therapies offered

Fees

£60.00 - £80.00

Health Insurance/EAP

  • check_circle Vitality

Additional information

Fees  (per consultation)

Counselling & Psychotherapy £60.00 per session in-person and online

Couples Therapy  £80.00 per session in-person

Coaching - fees from £60.00

I have a limited amount of reduced-fee consultations for therapy and coaching 

When I work

Mon Tue Wed Thu Fri Sat Sun
Morning
Afternoon
Evening
Night

I have appointments from Monday - Friday from 8.00am to 8.00pm and Saturday from 8.00am to 1.30pm  

217 Ashley Road, Hale, Altrincham, Cheshire, WA15 9SZ

Milton Hall, 244 Deansgate, Manchester, Greater Manchester, M3 4BQ

Type of session

In person
Online
Phone

Types of client

Young people (13-17)
Young adults (18-24)
Adults (25-64)
Older Adults (65+)
Couples
Employee Assistance Programme

Key details

DBS check info

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Online platforms

Zoom