Fiona MacKenzie Verified Professional Verified Professional
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Psychotherapist, Counsellor, MBACP, UKATA

About me

Welcome. I am a psychotherapist and counsellor working with adults, young adults, couples and families on a wide range of issues which include, anxiety, depression, low self-esteem, relationship and family issues, procrastination, OCD, gender, perfectionism, grief and loss, suicidal thoughts, anger management, self-harm and addictions.  I offer face-to-face and online/video call consultations in Manchester City Centre, Hale Village near Altrincham and Rodney Street in Liverpool.

When we have problems in our life, it is not always easy to ask for the help we need and most of us would like to be able to cope with life's events and changes easily, but it is not always possible. It can help to talk to a caring professional. I offer a safe, supportive, non-judgmental and professional environment in which to explore your world.

Therapy can offer us the opportunity to achieve a greater understanding of ourselves, our emotional distress and to facilitate change, a new perspective and realise our full potential.

Please visit my website

Consultations are are available Monday-Saturday with daytime and evening appointments available.  You can elect to have appointments either in person or via online/video call or by telephone.  Appointments are 50 minutes in duration and can be time-limited (6-12 weeks) or open-ended arrangements. Couples therapy sessions are 60 minutes and family therapy is 90 minutes.

About Online Therapy    This is particularly useful if you are unable to leave your home or live in a remote location. You may have a particularly busy lifestyle and want to receive therapy ‘on the move’ or at your place of work.

Provided you have access to a mobile phone or computer with a webcam or inbuilt camera (laptop, desktop or tablet) and you are able to be in a confidential setting, you have access to online therapy.  I am able to offer considerably more reduced rate slots for online therapy  Please ask for details.  You may wish to begin therapy with a face-to-face arrangement and then move it online to reduce time and cost

My consulting rooms are:

  • Milton Hall, Deansgate, Manchester
  • Royal Exchange Building, St Ann's Square, Manchester
  • The Hilltop Therapy Centre, Hale Village, Altrincham
  • Kentish Town, North London

Face-to-Face Consultations £60.00

Online/Video call consultations £50.00

Couples therapy £70.00                     

I have some availability for reduced rates for individual face-to-face therapy.  Please contact me for details.

What to Expect at the First Appointment:  The initial consultation gives us the opportunity to explore the issues you wish to bring to counselling, what you hope to gain from it and for me to answer any questions you wish to ask.  It also allows me to explain a little bit more about how I work, the models I use, the process of therapy and my recommendations for our work together.  There is certainly no obligation to continue beyond this initial appointment.

Training, qualifications & experience

Qualification and Professional Membership

  • Diploma in Integrative Psychotherapy
  • Diploma in Transactional Analysis Counselling
  • Registered Member of BACP
  • Member of UKATA (UK Association for Transactional Analysis)
  • Member of ITAA (International Association for Transactional Analysis)
  • Member of the Professional Standards Authority for health professionals

Previous Professional Experience

  • Associate Counsellor at the University of Liverpool 
  • Counsellor Age Concern

Recent CPD
Working with Anxiety,
The Berne Institute
After the Affair, The Tavistock Institute
Counselling Teenagers, The Northern Guild
Working with Divorce and Separation, The Tavistock Institute
The Drama of Being an Adolescent, The Gestalt Centre
Attachment and Loss, The Bowlby Centre

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy


Free initial telephone session

Additional information

Fees  (per consultation)

Individual face-to-face therapy £60.00 per session

Online/Video Call/telephone consultation £50.00 per session

Couples Therapy:  £70.00 per session 

When I work

Monday-Saturday 8.00am - 8.00pm

Milton Hall, 244 Deansgate, Manchester, Greater Manchester, M3 4BQ

Hilltop Centre, 217 Ashley Road, Hale Village, Altrincham, Cheshire, WA15 9SZ

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme