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About us

CrossReach Counselling Services deliver high quality and effective counselling and support in the community. Responding to the needs of our clients across Scotland, whatever their financial circumstances. Reaching out and making a real difference to the lives of those facing mental health challenges including: depression, anxiety, perinatal mood disorder and substance use problems. We offer counselling both remotely (secure video call or phone) and face-to-face where possible (in line with Scottish Government COVID guidelines). All CrossReach Counselling Services have or are working towards, COSCA or BACP Service recognition.

CrossReach Counselling East: we provide a wide range of therapeutic support and counselling for individuals, couples, children and young people and those affected by substance use. Support is delivered from our two Edinburgh city centre premises (Queen Street and Palmerston Place) and at Aldhammer House, Prestonpans, online and by phone. CrossReach Counselling also operates an employee workplace counselling and general mental health advice scheme.

CrossReach Counselling West and North: we offer a wide range of therapeutic support and counselling for individuals, couples, children and young people. Support is delivered from our Tom Allan Centre in Glasgow, our centres in Inverness and Buckie and various community hubs. In addition, we provide range of professional therapeutic training including Perinatal training and COSCA Skills and Supervision Courses.

Collectively our services work with over 200 counsellors, offering counselling and therapy sessions five days a week, Monday to Friday. For more details please go to: www.crossreach.org.uk.

Training, qualifications & experience

All our Counsellors are qualified at Diploma level in Counselling/Art Therapy.

Additionally, some are qualified in Training and Clinical Supervision, perinatal counselling, children & young people counselling, relationship counselling and family therapy. They hold membership of (or are working towards membership of) a recognised professional body on a PSA accredited register e.g. HCPC, COSCA, BACP, BABCP or UKCP?

All our distance counsellors have completed an ACTO approved online training course or have evidence that they meet the BACP online competencies

We also provide a range of training courses to support the delivery of counselling across Scotland.

- COSCA Certificate in Counselling Skills
- COSCA Counselling Supervision Certificate
- COSCA validated Post Qualifying Certificate in Counselling Children & Young People
- Understanding Perinatal Mood Disorders
- Working with Perinatal Mood Disorders: A counselling skills approach
- Perinatal Practitioner Training: for counsellors wishing to work in the field of Perinatal Mental Health

Member organisations *


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.


College of Sexual and Relationship Therapists

COSCA is the professional body for counselling and psychotherapy in Scotland, and seeks to advance all forms of counselling and psychotherapy and the use of counselling skills by promoting best practice and through the delivery of a range of sustainable services. COSCA Counsellor Accreditation is a pathway to entry onto the UKRC.

It is a requirement of all individual and organisational members of COSCA to abide by its Statement of Ethics and Code of Practice and be accountable to the Complaints Procedure. Accredited by the Professional Standards Authority.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Photos & videos


Additional information

We have no fixed charges, but ask for a weekly donation towards the service you receive. No one is turned away through inability to pay.

*If you are a UK tax payer please complete a Gift Aid Form and the Inland Revenue will give us an extra 25p for every £1 donated.


Between our offices we are open 5 days a week, Monday to Friday. To find out exact days and times please call our offices directly using the direct dials displayed on the website.

Further information

To find out more about our individual geographically located services, visit our website www.crossreach.org.uk

The Tom Allan Centre
23 Elmbank Street
G2 4PB

Simpson House
52 Queen Street

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.


Church Of Scotland, Social Care Council (CrossReach)

Church Of Scotland, Social Care Council (CrossReach)