About me
I’m Sandra Mazili, an integrative psychotherapeutic counsellor, accredited sight loss counsellor and founder of Inner Action Counselling. I offer accessible counselling for adults, couples, and young people aged 13+ via online video, telephone, text-based sessions, and limited in-person appointments.
My work focuses on supporting people navigating bereavement, grief, disability, sight loss, chronic illness, trauma, and major life change. Many of the people I work with are living with experiences that don’t fit neatly into standard categories, including complex health conditions, caring roles, identity changes, or layers of loss that others may struggle to understand.
I offer a space where you don’t have to simplify yourself to be heard. Alongside my private practice, I work with specialist organisations supporting people through grief and trauma, and I offer a Green Bottle pricing structure, allowing clients to choose a fee level that reflects their financial circumstances.
My experience
For over a decade, I’ve supported people through some of life’s most difficult moments in crisis support and counselling roles, including work with Cruse Bereavement Support, Blue Cross, and Shout.
I now also work as a trainer with Cruse Bereavement Support, helping develop volunteers supporting those experiencing grief and loss.
Alongside my private practice, I work as an associate counsellor with Suicide&Co, supporting people bereaved by suicide, and as a counsellor with Wellbeing in the Arts, working with individuals navigating the emotional challenges that can arise within creative professions.
I have extensive experience supporting people through grief in its many forms:
- Death and bereavement
- Health changes and disability
- Relationship breakdown
- Loss of identity, independence, or a life once imagined
- The quieter, invisible endings that can reshape how we live.
These experiences have shaped how I work: with patience, honesty, and deep respect for complexity.
Lived experience and understanding
My lived experience of sight loss deeply shapes how I work. Being blind has taught me about adaptation, resilience, and rediscovering identity after profound change. It has also taught me that everyone deserves to be met as a whole person, never defined by just one experience.
I am also an accredited Sight Loss Counsellor, supporting individuals navigating the emotional and identity impacts of visual impairment, disability, and long-term health changes.
I understand what it’s like to feel seen in ways that bring discomfort or shame when someone looks at you differently, or when being looked at feels exposing.
In counselling, there’s no shame in being seen. Here, your story, emotions, and struggles are met with empathy, respect, and a genuine understanding that being seen doesn’t mean being judged.
How I work
My approach is collaborative, relational, and trauma-aware. I work primarily from a Person-Centred framework, integrating psychodynamic, CBT, and somatic or expressive approaches where helpful.
Sometimes words aren’t enough. When appropriate, we may explore:
- Sound, music, or voice
- Texture or movement
- Imagery or multi-sensory visualisation
These approaches can help you access emotions safely and find your own language for what you’re experiencing.
Counselling with me isn’t about being “fixed.” It’s about making sense of what you have lived through and discovering that even when the world looks and feels different, you can still live fully, deeply, and on your own terms, finding meaning, balance, and agency in the life you have now.
Couples and relationships
Change and loss don’t only affect individuals, they reshape relationships too. I work with couples navigating the impact of disability, health changes, caring roles, grief, or long-standing patterns that have become stuck.
- Disability or health changes
- Caring roles
- Bereavement or shared loss
- Communication breakdown or emotional distance
Sometimes partners grieve different versions of the same loss, or find communication breaks down under pressure. Counselling offers a space to notice what each person is carrying, rebuild understanding, and explore how to stay connected while honouring difference.
I welcome all couples, including those in non-traditional, queer, or culturally diverse relationships, and tailor sessions to each partnership’s needs and access requirements.
Practicalities and contact
Sessions are currently available for:
- Online video counselling
- Telephone sessions
- Text-based counselling
- Limited in-person appointments (Thursdays)
If you’re considering counselling, you’re welcome to book a free 30-minute introductory call. You can send an email or give me a call. I'll get back to you within 24 hours or less during the week. If contacting me on a weekend, you'll hear from me on Monday.
Alternatively, you can easily book a 30 minute introductory call with me here.
Training, qualifications & experience
Counselling Qualifications.
Certificates:
- Prof. Dip Psy C (NCPS Accredited)
2025 - Dip CST (NCPS Accredited)
2024 - Assessment Training Certificate, (Cruse), 2022.
- Trauma Awareness Certificate, (Cruse), 2022.
- Working with Suicide, (Cruse), 2022.
- Working with Clients on Zoom, (Cruse), 2022.
- Ongoing Telephone Support Skills, (Cruse), 2022.
- Bereavement Support Foundation Course. (NCPS Accredited). 2022.
- Level 1 Certificate in Safeguarding. 2021.
- Level 3 Certificate in Therapeutic Skills and Studies, (Metanoia Institute), 2020.
- Level 2 Pet Bereavement, (Blue Cross), 2018.
CPD:
- Using Compassion Focused Therapy for Trauma, CPD from pesi.co.uk, 2025.
- Co-Occurring Disorders in Substance Use Treatment: Integrated Assessment and
- Treatment Strategies for Dual Diagnosis Clients, CPD from Pesi.co.uk, 2024.
- Person-Centred Fundamentals: 3 Reasons To Love The Actualising Tendency. (CPD from onlinevents.co.uk), 2023.
- Supporting Families Through Pregnancy Loss and the Death of a Baby, (Sands), 2023.
- Using Sensory Motor Psychotherapy to Treat Complex Trauma, CPD from Pesi.co.uk, 2024.
- Bereavement by Suicide Training. Cruse National Training Team. 2024.
Member organisations
school Registered / Accredited
Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.
The National Counselling and Psychotherapy Society This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations. In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.
Accredited register membership
The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).
This therapist has indicated that they belong to an Accredited Register.
Areas of counselling I deal with
Other areas of counselling I deal with
I also help with pet loss, sensory disabilities, physical disabilities, issues effecting people working in the performing arts dealing with mental health.
Therapies offered
Photos & videos
Fees
£50.00 - £56.00
Concessions offered for
Additional information
In-person and remote sessions.
My fees are £56 for in-person and £50 for virtual; the difference is to cover rental costs.
Reduced Rates
Available for students, people on low incomes, or those receiving benefits. Please get in touch if this applies to you.
I offer a sliding scale to ensure counselling remains accessible, with fees adjusted according to income, benefits, or other personal circumstances.
In addition, a fixed block booking discount is available: for every two sessions booked and paid for in advance, the per-session fee decreases by £2, up to a maximum of ten sessions. This applies only when the full block has been prepaid and is separate from the sliding scale.
Block booking discounts are available for one-to-one clients and do not apply to group work, which is structured differently.
Fee for couples, 75-minute sessions: £80 per session, with a sliding scale down to £70.
There is also the option to 'pay it forward'. Clients, able to do so, are welcome if they wish, to add a little extra towards supporting, lower-costs sessions for others.
When I work
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- Monday to Friday, 8:30 am - 8:30 pm.
- In-person on Thursdays during the day, business hours.
Further information
Traditional talking therapies are helpful to lots of people and I use a broad blend of them. I also use body-orientated ideas from Somatic Experiencing; we might move, experiment with breathing, guided imagery, music, textured objects…
The sky's the limit but however we might work together, we collaborate on everything. I mainly offer counselling remotely and I have a limited number of in-person sessions on a Thursday, in the Greenwood Community Centre in Hampton Hill. I spent for simply ever searching for local disability-friendly, wheelchair-accessible premises. I like this centre as they have supportive staff and there's a family atmosphere. (The centre won't accept calls/emails for bookings). If you'd like to book a session, Feel free to reach out to me if you have any questions about how I can help you and how I work.
