Pamela Hartley

Stoke-on-trent, Staffordshire, ST5
07487548428 07487548428 Registered / Accredited
Stoke-on-trent, Staffordshire, ST5

About me

We all have times in our lives when we’re not feeling our best, when past or present life experiences cause us to feel distressed, anxious or depressed. At these times it may help to find someone to listen, someone who isn’t going to judge you or dismiss what you’re feeling. Seeing a counsellor provides the opportunity for that kind of relationship. I’ve experienced the benefits of counselling myself, and that’s what inspired me to qualify as a counsellor. I’m passionate about helping people to cope with painful emotions and work towards a more peaceful, happier life.

I understand that it can be daunting to think about accessing counselling, and it is important that you find the right person to work with. I am happy to answer any questions you might have. Why not take the first step towards feeling better? Just give me a call or message me now.

Training, qualifications & experience

I’m an accredited counsellor with the British Association for Counselling and Psychotherapy (BACP), the leading professional association for members of the counselling professions in the UK. This means that you can be assured that I am a qualified, experienced and ethical practitioner. Over the last seven years I have had the privilege of supporting people to cope with a wide range of life changing events including trauma, bereavement and illness. I see it as a privilege as it has given me the opportunity to witness how we all have the capacity to rebuild and/or improve our lives despite the difficulties we experience.

My qualifications include:

  • MSc Counselling Psychology
  • MSc Psychological Trauma
  • PG Certificate Clinical Supervision of Counselling & Psychotherapy

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with


Life-limiting illness

Life-changing illness

Visible difference/disfigurement

Therapies offered

  • Humanistic therapies
  • Integrative


My usual charge for a 50-minute session of face-to-face counselling is £45.00, with a concessionary rate of £30.00.

In light of the Government’s announcement regarding measures to mitigate the spread of coronavirus, for the foreseeable future, I am only able to offer counselling and supervision remotely. I can work with you using the phone or online platforms such as Zoom.

I understand that in difficult times, financial issues may make accessing counselling difficult. I am currently offering shorter sessions and concessionary rates to those supporting the community through the coronavirus pandemic e.g. NHS staff. If you need support please get in touch and we can talk about the options available.


Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access

Types of client

Older adults
Employee Assistance Programme


I am a highly qualified counsellor, supervisor and trainer, who is passionate about supporting counsellors, therapists and other professionals.  I offer supervision to experienced practitioners and students, those working within organisations and counsellors in private practice.  I specialise in trauma-informed counselling/supervision, having completed the MSc in Psychological Trauma and having several years’ experience supporting individuals affected by traumatic bereavement and sexual violence.  I also have particular interest and experience in working with bereavement, loss and life changing/limiting illness.

Online supervision
Telephone supervision

View supervision profile

Pamela Hartley

Pamela Hartley