Off The Record Counselling Service

Off The Record Counselling Service

1 Trinity Street

01603 626 650

Saved Save profile

About us

Off The Record Norfolk, UK, offers affordable counselling and psychotherapy to teenagers and adult individuals and couples by a team of fully qualified counsellors.

Counselling offers you an opportunity to explore issues within a safe and respectful environment that is confidential and non-judgemental. Counselling is about 'empowering' you and giving you a voice so that you can make choices and decisions and take responsibility for your own life.

Our counsellors are experienced at working with a wide range of issues, including:

  • relationships
  • low self-esteem and self-confidence
  • anxiety and panic attacks
  • bullying and self harm
  • depression
  • bereavement and loss
  • work-related stress
  • trauma and abuse issues

Training, qualifications & experience

Our counsellors include those that are qualified to degree level with a diverse range of experience. Off the Record is an organisational member of BACP and our counsellors work to the BACP and UKCP codes of ethics.

Many of our counsellors are listed the Professional Standards Authority (PSA) accredited registers held by BACP and UKCP. For more information, please refer to

Member organisations *

Registered / Accredited


Accredited register membership

* We have verified that at least one professional at this organisation is registered with the relevant professional body.

Other areas of counselling we deal with

We have counsellors available who can work with young clients, and with issues associated with tinnitus and hearing loss. Please phone our office for details.


Our fees vary according to the ability of each client to pay. Our fees start at £15.00 for somebody on no or severely limited income. Please see our website for details.

Maps & Directions

Norwich, NR2 2BG

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: Unspecified
Other languages: None


Accessibility information
Wheelchair user access:

Types of client

Older adults
Employee Assistance Programme