Off The Record Counselling Service

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Available for new clients
Available for new clients

This professional is available for new clients.

Norwich, NR2 2BG
Available for new clients
Available for new clients

This professional is available for new clients.

About us

Off The Record Norfolk, UK, offers affordable counselling and psychotherapy to teenagers and adult individuals and couples by a team of fully qualified counsellors.

Counselling offers you an opportunity to explore issues within a safe and respectful environment that is confidential and non-judgmental. Counselling is about 'empowering' you and giving you a voice so that you can make choices and decisions and take responsibility for your own life.

Our counsellors are experienced at working with a wide range of issues, including:

  • relationships
  • low self-esteem and self-confidence
  • anxiety and panic attacks
  • bullying and self-harm
  • depression
  • bereavement and loss
  • work-related stress
  • trauma and abuse issues

Training, qualifications & experience

Our counsellors include those that are qualified to degree level with a diverse range of experience. Off the Record is an organisational member of BACP and our counsellors work to the BACP and UKCP codes of ethics.

Many of our counsellors are listed the Professional Standards Authority (PSA) accredited registers held by BACP and UKCP. For more information, please refer to

Member organisations *

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

UK Council for Psychotherapy (UKCP)

The UK Council for Psychotherapy (UKCP) is a leading professional body for the education, training and regulation of psychotherapists and psychotherapeutic counsellors. Its register is accredited by the government's Professional Standards Authority.

As part of its commitment to protect the public, it works to improve access to psychotherapy, to support and disseminate research, to improve standards and to respond effectively to complaints against its members.

UKCP standards cover the range of different psychotherapies. Registration is obtained by training or accrediting with one of its member organisations, or by holding a European Certificate in Psychotherapy. Accredited by the Professional Standards Authority.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Other areas of counselling we deal with

We have counsellors available who can work with young clients, and with issues associated with tinnitus and hearing loss. Please phone our office for details.


Additional information

Our fees vary according to the ability of each client to pay. Our fees start at £15.00 for somebody on no or severely limited income. Please see our website for details.

1 Trinity Street, Norwich, NR2 2BG

Type of session

In person

Types of client

Adults (25-64)
Older Adults (65+)
Employee Assistance Programme
Off The Record Counselling Service
Off The Record Counselling Service