About me
Maybe you're coping. But inside, things feel very different.
You don't need a diagnosis or to be in crisis to come to counselling.
Perhaps you're anxious or overwhelmed. Maybe your mind won't switch off and you're spending far too much time overthinking things. Perhaps you're feeling low, disconnected from yourself, stuck in familiar patterns, or carrying something that has become difficult to manage on your own.
Or maybe nothing particularly dramatic has happened at all.
You just don't feel quite like yourself anymore.
I'm Lisa — a counsellor offering face-to-face counselling in central Grimsby and online counselling across the UK.
I hold a First Class BA (Hons) in Counselling, am a Registered Member of the BACP, and am an Accredited Registrant with the NCPS. My experience includes NHS Talking Therapies and community settings, including social prescribing and supporting carers and people experiencing homelessness.
But qualifications only tell you part of the story.
What matters to me is the kind of relationship we create.
How I work
My work has its roots in person-centred counselling, particularly the belief that you are the expert in your own experience and that therapy works best when we meet each other as human beings rather than me sitting above you with all the answers.
But I'm not a passive therapist.
Alongside this foundation, I draw extensively on Acceptance and Commitment Therapy (ACT).
ACT has become an important part of how I understand therapeutic work. Rather than focusing simply on getting rid of difficult thoughts and feelings, we can become curious about what's happening, notice the patterns that may be keeping you stuck, reconnect with what matters to you, and explore what moving towards that might look like.
I'll bring questions, observations, ideas, and sometimes practical or experiential exercises into our sessions.
Sometimes we'll simply talk.
Sometimes I'll get one of my tiny suitcases out.
Or a finger trap.
Or a piece of rope.
The props aren't the therapy. They're just another way of helping something make sense.
Because sometimes experiencing something can teach us far more than me explaining it ever could.
And if you're working with me online, that doesn't mean you have to miss out on this side of my practice either. I sometimes send clients simple therapy prop packs so that we can work with these ideas together, wherever they are.
You don't have to know where to start
You don't need to arrive with a neat explanation of what's wrong.
You don't need to know what you need from counselling.
And you don't need to have everything figured out.
We can start with what's happening for you now and become curious about it together.
I'll respect your pace and won't push you into places you're not ready to go. But I also won't simply sit back and mirror everything you say.
I'll walk alongside you.
Sometimes that might mean helping you hear yourself more clearly.
Sometimes it might mean noticing a pattern you've become so used to that you no longer see it.
Sometimes it might mean asking a question that makes you stop and think.
And sometimes it might mean experimenting with doing something differently.
What we might explore
People come to me for many different reasons.
You might be experiencing:
- anxiety, worry or constant overthinking
- overwhelm or emotional exhaustion
- low mood or feeling disconnected from yourself
grief or loss - shame, guilt or harsh self-criticism
- low self-esteem or a persistent feeling of not being enough
- relationship difficulties
- a major life change or transition
- patterns of avoidance, people-pleasing or trying to keep everything under control
- a sense that something needs to change, even if you're not quite sure what
Sometimes you know exactly why you're here.
Sometimes you simply know that you can't keep doing things in quite the same way.
Either is a perfectly good place to begin.
What it might feel like to work with me
I want therapy to feel like a space where you don't have to be polished or perfect.
There may be difficult conversations.
There may be silence.
There may be tears.
There may also be laughter.
You can arrive exactly as you are.
And we start from there.
Practicalities
I offer online counselling via Microsoft Teams and face-to-face counselling from my private practice in central Grimsby.
Appointments are available:
Monday–Friday: 4:00pm–9:00pm
Saturday: 12:00pm–5:00pm
You can book a free Introduction Call if you'd like to find out more about me and how I work, or if you're already confident that you'd like to begin, you can book your first counselling session directly.
Your first conversation
My free Introduction Call is a relaxed 20-minute telephone or video conversation.
It's an opportunity to tell me a little about what's bringing you to counselling, ask any questions you have, and get a feel for what it's like to talk with me.
We won't go deeply into your story at this stage.
There's no pressure to decide anything there and then.
It's simply a chance for us to meet and see whether working together feels like the right fit.
And if you already know you'd like to begin, you don't have to have an Introduction Call first.
You can book your first session directly.
You're welcome either way.
Training, qualifications & experience
Qualifications and training
BA (Hons) Counselling — First Class
FdA Counselling Studies — Distinction
Acceptance and Commitment Therapy (ACT) Immersion with Dr. Steven C. Hayes
ACT in Practice with Dr. Steven C. Hayes — currently studying
MSc Psychology and Trauma (Child and Adolescent), University College London (UCL) — currently studying
Introduction to Online and Telephone Counselling — Counselling Tutor
Mental Health First Aid (MHFA)
Safeguarding Adults
Enhanced DBS
My ongoing training reflects the direction my practice is developing in: a strong interest in Acceptance and Commitment Therapy, psychological flexibility, trauma, childhood adversity, attachment, and early intervention.
Professional membership
I am a Registered Member of the British Association for Counselling and Psychotherapy (BACP) and an Accredited Registrant with the National Counselling and Psychotherapy Society (NCPS). I am also a Professional Member of the Association for Contextual and Behavioural Science (ACBS).
I work within the ethical and professional standards of both BACP and NCPS and continue to develop my practice through ongoing training, supervision, and professional development.
Clinical experience
My clinical experience includes supporting adults experiencing anxiety, depression, low self-esteem, grief, trauma, chronic illness, substance use, and relationship difficulties.
I have worked within NHS Talking Therapies and community settings, including social prescribing, as well as supporting carers and people experiencing homelessness.
Before becoming a counsellor, I spent many years working with people experiencing homelessness, addiction, domestic abuse, mental ill-health, and multiple disadvantage.
These experiences have given me a strong interest in the ways psychological wellbeing is shaped not only by what happens within us but also by our relationships, experiences, and wider circumstances.
Therapeutic interests
My work is grounded in person-centred counselling and informed by Acceptance and Commitment Therapy (ACT).
I have a particular interest in psychological flexibility, trauma, childhood adversity, attachment, shame, self-worth, and early intervention.
I'm particularly interested in helping people understand the patterns that may be keeping them stuck, develop a different relationship with difficult thoughts and feelings, and reconnect with what matters to them.
I continue to develop my practice through specialist training, academic study, supervision, and ongoing reflection on my clinical work.
Member organisations
school Registered / Accredited
Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.
The National Counselling and Psychotherapy Society This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations. In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.
BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.
Accredited register membership
The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).
This therapist has indicated that they belong to an Accredited Register.
The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).
This therapist has indicated that they belong to an Accredited Register.
Areas of counselling I deal with
Therapies offered
Fees
£45.00 per session
Concessions offered for
Additional information
Free Introduction Call
I offer a free 20-minute telephone or video Introduction Call.
It’s a relaxed opportunity to tell me a little about what’s brought you to counselling, ask any questions you have and get a feel for how I work.
There’s no pressure to book afterwards. It’s simply a chance for us to meet and see whether working together feels like the right fit.
Individual counselling — 60 minutes
£45 per session
A limited number of concessionary spaces are available at £35 per session for people experiencing financial hardship.
If cost is a barrier, please feel welcome to ask about current concessionary availability.
Availability
I offer both online counselling across the UK and face-to-face counselling in central Grimsby.
Appointments are currently available:
Monday–Friday: 4:00pm–9:00pm
Saturday: 12:00pm–5:00pm
When I work
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Further information
Reaching out for counselling can feel like a big step. You don't need to have everything figured out before you contact me.
I offer face-to-face counselling from my private practice in central Grimsby and online counselling across the UK via secure video. Evening and weekend appointments are available.
Sessions are collaborative and may involve talking, reflection, practical exercises, or creative ways of exploring what's happening. We work together to find what feels useful for you.