About me

Hello my name is Karla, I am a qualified counsellor and I was born and raised in the beautiful Island of Guernsey having lived and experienced life both abroad and in the UK.

My aim is to provide you with a warm open and confidential space for you to explore any issues that may be troubling you free from the fear of judgement in what you 'feel' you would like to bring to counselling.

I will ensure that you are listened to and heard with respect and understanding. I will not judge you but enable you to work through any issues that we may identify together so that hopefully you are confident enough to go forward with a more positive outlook of yourself and your life.

Pivotal to my work is connection and a working relationship based on mutual trust.

I believe it is important that you feel comfortable before you commit to counselling therefore I also offer a free consultation to allow us both to meet or talk to see if we can work together.

I work from private premises at home set back from the main road and in a peaceful location. There is good access and private parking directly outside.

Therapy is very individualised and I believe it is important to ask 'you' what it is 'you' would like to gain from any work that we do together. I am able to work with a varied approach using a variety of therapies depending on what it is that you want or need.

Training, qualifications & experience

Having worked extensively in Education over the years both in the Primary and Secondary Sector as a Learning Support Mentor, I have a good overview of young peoples Health & Wellbeing and have worked with Social, emotional and behavioural concerns.

I have extensive experience of working with Domestic abuse supporting women and children/families, along with family support in general of which my training consisted of working within a multi agency setting here in Guernsey and in conjunction with the UK. I have experience of both face to face and telephone support using my counselling skills within the work place, organisations and charities.

I have experience of working very closely with suicide and supporting survivors with trauma related experiences and I also volunteer at the Guernsey Bereavement Service where I am a counsellor and have supported there for the last six + years.

  • Level 5 Diploma in Integrative/Humanistic Counselling (NCS Accred)
  • Introduction to Counselling Skills & Bereavement & Loss
  • Certificate in Counselling And Developing Bereavement & Loss Awareness
  • Certificate & Introduction to Communication & Counselling Skills
  • FAA Level 3 Award in Emergency Paediatric First Aid (QCF)
  • Adult MHFA
  • MBACP (Registered)

Facilitation (Mind)

Skills Facilitation - Kathy Raffles Counselling Services

AET (Training & Education)

Experienced and Certified in Online and Telephone Counselling - (Recognised by ACTO &The National Counselling Society)

I am also proud to work with Herm Island which is situated in the Bailiwick of Guernsey as their Community Counsellor both in person and online.

I understand the importance of continued professional development and individual research.  I continue to keep updated in the areas that I work with and view this as an important part of my profession.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


National Counselling Society

The National Counselling Society

This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations.

In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.

Accredited register membership

National Counselling Society

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Photos & videos


Concessions offered for

  • Keyworkers
  • Low income
  • Trainee counsellors

Additional information

I offer a 30 minute free consultation to allow us both to meet/talk to see if we are able to work together.

My rates are £60 per session but I do work within a sliding scale depending on your individual needs so please enquire for an informal discussion if this would benefit you.


I offer both day and evening appointments to suit individual needs.


Type of session

In person

Types of client

Young people
Older adults

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Situated on ground floor level I am able to offer access for small wheel chairs.

Karla Rumens

Karla Rumens