Jackie Marshall

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Dip.Couns Registered Counsellor MBACP (Accred)
No current availability
No current availability

This professional is currently not accepting new clients and may not respond to general enquiries at this time.

Purley, Surrey, CR8
No current availability
No current availability

This professional is currently not accepting new clients and may not respond to general enquiries at this time.

About me

Have you felt alone and needed someone to talk to, or felt that there is no one to listen to how you feel? Perhaps everything has got too much to cope with and you have felt unable to carry on? Have your children been bullied or felt nervous about exams? Have you or your family experienced a bereavement? If you have felt any of the above then perhaps I can help you?

Who am I and what can I offer?

My name is Jackie and I became a counsellor after spending many years working in schools with children where I would listen to painful stories. I am extremely passionate about what I do, as I believe that we all deserve to be listened to and understood and to be able to talk about emotional, behavioural or psychological problems, in a safe and non-judgemental setting. This work has led me to spend time with many people, where I have been able to support them through very difficult life experiences. Counselling can be life changing if you really want it. I always say to clients, "taking that first step will be the hardest one" and I can say that because I have had to sit in your chair.

At present I work in my private practice where I see both adults and children but I have also worked in many family centres which are generally attached to a school, where I have seen both children and adults. I have also spent some time in a local Children's home.

I have worked with bereaved adults in a voluntary capacity and have spent time working with bereaved children. Having experienced several very difficult bereavements at a very young age, has enabled me to empathise with both adults and children.

I can offer short term or long term therapy, depending on your needs.

Counselling  Children.

It is important that each child feels that they and their experience matters and the way that you work with them will be dependent on each individual’s requirements. No child is ever deemed to be the same, so it is paramount that they feel safe and important. It is about listening and being empathetic to how they are feeling.

A child of any age can have counselling and there are different ways to establish a connection with different age groups. For example a 5 or 6 year old may not be able to articulate how they feel, so it would be up to the counsellor to build up some kind of rapport, a means of communication that does not necessarily involve talking. Very often this is done through play or drawing, which can help the child to relax and feel comfortable. The counsellor can then begin to establish areas that are upsetting or concerning for the child through the work they have been doing together.

Counselling Adults/Teenagers.

Working with adults and teenagers can be approached in many different ways and a counsellor will always be open to ideas and suggestions.

It is a two way relationship that is about honesty and integrity. The counsellor will have an empathic ear, which will enable them to hear what the client has to say and to hear what the client feels, without the client feeling that the counsellor is in any way judgemental or prejudice. The client and counsellor can together look at patterns of behaviour and establish why certain things have happened and then look at a healthier way forward that is good for the client. It is all about the client’s wants and needs. It can be a short term set of counselling sessions or it can be a more explorative kind of therapy, which can involve months or years depending on each individual needs.

Counselling Families.

Family counselling is beneficial when family life becomes so difficult that you are not sure how you can all carry on living in the same house. Very often it is about lack of communication and certain family members not feeling heard. It can be beneficial to talk to someone outside of the family home in a completely different setting. Someone who can talk to the family about what they can see and hear in the room, while the family interact. It can encourage the family to speak up and often it can be about putting in boundaries, which will help with the dynamics of day to day life. In every family every individual is different with different perspectives. Within a structured session certain issues can be identified together and continue to be worked on when the family leave the room.


Bereavement goes much further than the loss of a loved one, as it ultimately brings with it many other significant losses which we will not even realise. For example the loss of childhood, loss of independence, the loss of identity. The majority of clients say that they feel the need to talk to someone outside of the family as they don't want to burden those close to them. Have you felt like this?

Training, qualifications & experience

Advanced Diploma in Therapeutic Counselling (Integrative)
Certificate - Counselling Skills.
Certificate - Counselling Studies.
Certificate - Cognitive Behavioural Therapy (CBT).
Certificate - Therapeutic Applications of Mindfulness.
Certificate - Impact of Loss and Bereavement in Families.
Certificate - Sexual Abuse Awareness.
Certificate - Alcohol Awareness.
Certificate - Drug Awareness 1 & 2.
Certificate - Mental Health Awareness.
Certificate - Existential Perspectives in Bereavement.
Certificate - Memory Jars and Tiles.
Certificate - Dual Diagnosis.
Certificate - Windows into Substance Misuse.
Certificate - HIV Awareness.
Certificate - Challenges and Dilemmas.
Certificate - Person centred/psychodynamic perspectives
Certificate - Challenges and dilemmas
Certificate - Bereavement skills with Dr Bill Webster
Certificate - Carefully managing your on line presence
Certificate - Legal and ethical issues working with children
Certificate - Creative interventions
Certificate - Exploring the shadow side
Certificate - Safeguarding children and young people
Certificate - Living and working with dissociation
Certificate - Domestic violence based on the Freedom Programme
Certificate - Mindful therapy with Dr Meg Barker
Certificate - Sex gender and sexual diversity
Certificate - Helping families recover in addiction, trauma and mental health
Certificate - Post traumatic stress disorder from a multi modal perspective
Certificate - TA an evidence based Therapy by 2020
Certificate - Symposium on addictive disorders with Irvin Yalom
Certificate - The rising prevalence of sex and pornography addiction

I attend training every year in order to enrich my professional development.
I am an accredited member of the BACP

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy


£55.00 - £65.00

Concessions offered for

  • Low income

Additional information

From £55 per 50 minute session.
Concessions for counselling students and those on low incomes.

When I work

I generally work Tuesday Wednesday and Thursday 10am until 9pm but can be flexible.

Further information

I do most of my private counselling from my home in Purley which is situated in a quiet road in between the A22 and A23. I am also happy to travel to you should that be more convenient.
It is free to park outside my home and there are no parking restrictions.

Purley, Surrey, CR8

Type of session

In person
Home visits

Types of client

Children (0-12)
Young people (13-17)
Adults (25-64)
Older Adults (65+)

Key details

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.


Jackie Marshall
Jackie Marshall