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Jackie Ayling Registered MBACP (Snr. Accred) MNCS (Snr Accred) BA (Hons)

Bury St. Edmunds IP30 & Suffolk IP32
07789 548524 07789 548524 Registered / Accredited

About me

I have worked as an Integrative Young Person & Adult Counsellor/Mental Health therapist since 2006 with children, adolescents, adults, couples/families, professionals and organisations. I have had a successful career counselling and supervising in schools and then teaching in the field of Counselling and Psychotherapy from 2008-2019 as a lecturer/Course Director of the Counselling Access to HE Diploma at West Suffolk College and as the Head of Counselling & Supervision Services at the Women’s Refuge in Bury St. Edmunds between May 2008 and August 2018. I counsel and supervise counsellors, both trainees and qualified as well as counselling & undertaking clinical supervision with staff of organisations locally and with patients in my private practice. I am also an accredited creative youth well-being & mindfulness coach. I enjoy studying and research in this area and strive to keep my Continuing Professional Development record current and attend workshops regularly as well as undertaking qualifications that aid and are relevant to my work. I have been a member of the British Association of Counsellors and Psychotherapists since 2007, becoming Accredited in 2009 and Senior Accredited in 2015. I am also a member of the National Counselling Society.

How I work and what to expect at the beginning;

I use an integrative approach to help people who are having difficulties in their life and wish to seek an independent helper to listen and provide a non-judgmental environment in which to explore these difficulties. The therapeutic relationship is an important part of the therapy and I strive to provide a safe, empathetic, trusting environment.

When we first meet I will explain how I work and gain an understanding of the issues you are bringing to therapy so that we may decide if I am the right person for you and plan a way forwards.  I have trained in many theoretical approaches which allows me to use the best approach(es) dependent on your needs and what is most appropriate for you. I can provide online/telephone counselling as well as short and long term face to face counselling. I work from my practices in Hessett, near Bury St.Edmunds and in Northgate Avenue in Bury St.Edmunds. I am a senior accredited registered member of the British Association of Counsellors and Psychotherapists and the National Counselling Society both of who are accredited by the governments voluntary Professional Standards Authority register (PSA). This guarantees that I have met a high level of training and experience.

How can counselling help?

'Talking therapies can help with many difficult life problems - from coping with traumatic experiences and events, to dealing with depression and anxiety or managing harmful emotions and behaviours'. (BACP, 2019)


Training includes

Person-centered/humanistic, Psychodynamic, CBT, Phenomenological, Psycho-Social/Psychosexual, Attachment Theory, Focusing, Jungian, Family & Domestic Violence, Anger Management, Child Psychology, Grief & Bereavement, Child Therapy, Science of the mind, Social Sciences, Safeguarding, Teaching, Cruse, Mindfulness, Anxiety & Depression, Clinical Supervision, Self-Development/Awareness and many other topics related to the counselling profession.

Training, qualifications & experience

  • BA (Hons) Professional Studies (Counselling & Psychotherapy)
  • Diploma HE (Counselling & Social Sciences)
  • Advanced Diploma (Integrative Counselling)
  • NVQ3 + Diploma (Integrative Counselling)
  • Cert Ed (Teaching)
  • Clinical Supervision Certificate
  • Cruse Understanding Bereavement Certificate
  • Accredited Creative youth well-being & mindfulness coach
  • Moving your practice online certificate
  • NCS Accredited Online & Telephone Counselling Course (80 hours)
  • Diplomas in CBT, Grief Counselling, Child Psychology, Domestic & Family Violence, Anger Management

I have many certificates & qualifications related to my professional field and these may be seen on request if required.

Work Experience

  • May 2006- Sep 2010 Child, Staff and Parent/Family Counsellor Beyton Middle School
  • Sep 2010-Aug 2013 Beyton Middle School Counselling Service Supervisor
  • May 2011-Sep 13 Stowmarket Middle School Child & Parent/Family Counsellor
  • Sep 2011-Sep 2012 External Verifier, Gt.Yarmouth College, Access to HE Diploma in Counselling.
  • Sep 2014-July 2015 Stowmarket Middle School Counselling Service Supervisor
  • May 2008- Aug 2018 Head of Counselling & Supervision Services, Women's Aid Centre, Bury St. Edmunds.
  • Sep 2008- 2019 Course Director/Lecturer Access to HE Diploma in Counselling, West Suffolk College, Bury St. Edmunds, Suffolk
  • July 2008-Current Counsellor/Psychotherapist & Supervisor Private Practice
  • Feb 2019- Current Clinical Supervisor West Suffolk Council, Bury St. Edmunds, Suffolk

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

If there is an area of difficulty not mentioned here please do not hesitate to ask me if i can help as over the years I have worked with many issues.


Youth Counselling £45

Adult Counselling £45

Couples £60

Clinical Supervision £60

For trainee counsellors requiring counselling reduced rates are available.

Concessions offered for

  • Students
  • Trainee counsellors

Bury St Edmunds

Bury St. Edmunds

Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access

Ground floor practices


I have flexible times available including weekday early evenings and Saturday mornings

Types of client

Young people
Older adults
Employee Assistance Programme


Jackie Ayling Registered MBACP (Snr. Accred) MNCS (Snr Accred) BA (Hons)

Jackie Ayling Registered MBACP (Snr. Accred) MNCS (Snr Accred) BA (Hons)