Caroline Austin

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Pronoun: she
Available for new clients
Available for new clients

This professional is available for new clients.

location_on Coatbridge ML5 & Glasgow G33
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Thank you for visiting my page.  I offer a friendly and professional counselling service within a welcoming and relaxed setting. Online or in person, your mental health and wellbeing is of the utmost importance and I would be privileged to support your journey 

I have experience working with people16+ experiencing anxiety, depression/low mood, self esteem and confidence issues, grief, panic, stress, ptsd and more   I like to chat and get to know the real you so that I can support you in the best and most effective way possible. There’s never any pressure and sessions are collaborative with a gentle and encouraging approach.   Throughout my life I have encountered many of my own struggles and challenges while being a mum, a friend, a sister, a colleague, a partner etc   Sometimes life can become overwhelming, we are spinning so many plates our stress bucket overflows and sometimes we just want to hide under the covers.    Whatever you are going through, please note that I will do my utmost to support you through these times. 

Training, qualifications & experience

Diploma in CBT at level 11. COSCAs Counselling Skills Certificate at level 8, experience of being a Volunteer Counsellor at Childline for 3.5 years plus a lifetime of overcoming my own struggles while working hard and looking after my family. 

Member organisations

BACP
British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with

Therapies offered

Photos & videos

Fees

£25.00 - £40.00
Free initial telephone or online session

Concessions offered for

  • check_circle Low income
  • check_circle Keyworkers
  • check_circle OAPs
  • check_circle Students
  • check_circle Trainee counsellors
  • check_circle Unemployed

Health Insurance/EAP

  • check_circle Aviva
  • check_circle Axa Health
  • check_circle BUPA
  • check_circle Cigna
  • check_circle Health Assured

Additional information

Sessions are recommended as taking place weekly for a minimum of 6 sessions for best results   However I’m happy to consider fortnightly sessions to help keep costs low. Fees are payable in advance of each session and non refundable if sessions are cancelled within 48 hours     Discretion may be made in cases of an emergency. 
 Online sessions from £25.00 and in person sessions from £35.00. 

When I work

Mon Tue Wed Thu Fri Sat Sun
Morning
Afternoon
Evening
Night

Further information

Sessions available online or in person 

Coatbridge, North Lanarkshire, ML5

Stepps, Glasgow, North Lanarkshire, G33

Type of session

In person
Online
Phone

Types of client

Young people (13-17)
Young adults (18-24)
Adults (25-64)
Older Adults (65+)

Key details

DBS check info

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

PVG Scheme info

In Scotland, criminal records checks are carried out by Disclosure Scotland. Professionals working with children or vulnerable adults must join the Protecting Vulnerable Groups (PVG) Scheme. You can learn more at mygov.scot , or contact this professional directly.

Wheelchair user access info
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Online platforms

FaceTime
Microsoft Teams
Whatsapp
Zoom

Social

Caroline Austin
Caroline Austin