About me

My counselling practice has been based at the Bay Tree Therapy Centre, in the centre of Christchurch since 2006, however I am currently working online via Zoom, by phone, and by email.  I have daytime and evening appointments available. 2020 has turned out to be a year of huge difficulty, change and upheaval.  For many people this has caused great stress, anxiety and loss.  If you would like to talk through what this has brought up for you, you are welcome to get in touch with me.

You can do this by emailing, texting or leaving a message on my answerphone., and I will get back to you as soon as I can. Take a look at my website counsellingatthebaytree.co.uk, or you can find me on Instagram.

Training, qualifications & experience

I am a fully qualified and experienced psychodynamic therapist. I have a Master's degree in Psychodynamic Counselling from WPF Therapy in London. I am a Senior Accredited Member of the British Association for Counselling and Psychotherapy and a qualified counselling Supervisor.  I am also a Clinical Manager for a local counselling service. I have worked as a counsellor in several settings in London and Dorset for over twenty years, including crisis services, bereavement counselling and counselling agencies. I have had a counselling practice at the Bay Tree Therapy Centre since 2007, and am an EAP counsellor registered with Axa PPP.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.


Concessions offered for

  • Low income
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

When you contact me, I arrange a one-off session on Zoom for us to meet and talk about your situation. You can ask me anything you like about the counselling, and take some time to decide whether you would like to go ahead with more sessions. This first session lasts for about an hour, and costs £25. If you decide to go ahead with the counselling, you can have as many or as few sessions as you like, and you are free to end the counselling when you choose. If you prefer, we can also arrange to meet for a fixed number of sessions, to work on a specific issue. The cost of ongoing sessions is £50 per session.  Payment can be by cash, cheque or bank transfer, monthly or weekly: we can discuss all of these practical arrangements when we meet. As the counselling goes along, you can discuss with me any changes to our arrangements you would like to make, so that it is as convenient as possible for you.


Mondays, Tuesdays and Wednesdays, daytime or evening.

Further information

Other information:

I am fully professionally insured.

I often have evening appointments available.

If you have any questions, or would like to make an appointment, you are welcome to email me, or call and leave a message, and I will get back to you.

If you have an active addiction to drugs or alcohol, you would need to seek specific help with this before starting your counselling.

Please note also that my consulting room is on the first floor and you would need to be able to walk upstairs.  If this is a problem for you, please ask me about online or telephone counselling.

The Bay Tree Therapy Centre
Saxon Square
BH23 1QB

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

My counselling room is upstairs, and unfortunately not wheelchair accessible. However, I am happy to offer you counselling by phone or online, so please get in touch if you would like to dicuss this option .


In person supervision
Online supervision
Telephone supervision

I have a Diploma in Supervision from Iron Mill College.

View supervision profile

Susan Reynolds

Susan Reynolds