Zena Ransley

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her/she
MBACP

About me

Some people come to counselling knowing exactly what they want to talk about. Others arrive with a feeling. Maybe a heaviness, a knot of worry, or simply a sense that something needs attention, but they’re not sure where to begin. Wherever you find yourself, you’re welcome here.

Whether you’re navigating anxiety, stress, overwhelm, or life changes such as bereavement, redundancy, or relationship challenges, I’m here to offer a steady, compassionate space.

I’m the kind of counsellor who listens deeply but also responds. I take part in the conversation. I’m not a silent observer in the corner. I strive to be warm and engaged. I believe strongly in the importance of a healthy therapeutic relationship, one built on trust, empathy, and genuine connection.

Before we begin, we’ll have a free 20‑minute phone call. This is a gentle opportunity to introduce ourselves, talk through what’s bringing you to counselling, explore any questions you may have, and get a sense of my approach. Together, we can see whether this feels like the right fit for you.

If you decide to continue, we’ll agree on a regular session time. This can be weekly or every other week. With flexibility, to adjust as life shifts.

I currently offer online and telephone sessions. Each session lasts 50 minutes and costs £50. Counselling from the comfort of your own home. No need to travel. You choose the location. 

The counselling space is yours. You set the pace. We can explore what feels important, whether that’s something very clear or something still taking shape. My aim is to offer a warm, grounded environment where you feel safe Where you feel comfortable, and supported to share your story. 

Alongside my counselling work, I’ve spent many years working in education, supporting children and teenagers with additional needs, including SEN and neurodivergent young people. This experience has shaped the way I work. I am patient, attuned, adaptable, and deeply respectful of each person’s unique way of being in the world.

I’m here to walk alongside you, not to lead the way. We’ll navigate this together, one step at a time.

Training, qualifications & experience

  • CPCAB Level 3 Certificate in Counselling Skills
  • CPCAB Level 4 Diploma in Therapeutic Counselling
  • Counselling Tutor Online and Telephone Counselling
  • Ongoing placement at Demelza Hospice within the bereavement counselling team

Member organisations

BACP
British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with

Therapies offered

Photos & videos

Fees

£50.00 per session

Additional information

Payment is via bank transfer and is required 24 hours prior to each session.

When I work

Mon Tue Wed Thu Fri Sat Sun
Early morning
Morning
Early afternoon
Late afternoon
Evening

Happy to discuss a time that suits you and how I may be able to help. If unsure, pop me an email, and we can chat. 

Further information

My availability is flexible, including evenings and weekends, so you’re welcome to get in touch and we can find a time that fits comfortably around your life.

Alongside my counselling work, I’ve spent many years supporting children and teenagers in education, particularly young people with SEN and additional needs. This experience has shaped the way I show up in the therapy room — patient, attuned, adaptable, and deeply respectful of each person’s unique way of communicating and making sense of the world. I understand how overwhelming school, college, friendships, and transitions can feel, especially for neurodivergent young people, and this insight naturally informs my approach with adults too.

I aim to offer a space that feels steady and human. A place where you don’t have to perform or have everything figured out. You can bring your worries, your questions, your uncertainty, or simply a sense that something isn’t quite right. We’ll explore things gently, at your pace, and with a focus on what feels supportive for you.

If you’d like to know more or feel curious about starting counselling, you’re welcome to reach out whenever you feel ready.

Type of session

Online
Phone

Types of client

Young people (13-17)
Young adults (18-24)
Adults (25-64)
Older Adults (65+)

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Online platforms

Microsoft Teams
Whatsapp
Therasee

Social