Water Lane Cottage for Counselling & Psychotherapy

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Available for new clients
Available for new clients

This professional is available for new clients.

Bishop's Stortford, Herts, CM23 2JZ
Available for new clients
Available for new clients

This professional is available for new clients.

About us

Water Lane Cottage for Counselling and Psychotherapy is situated in the heart of Bishop’s Stortford, with the town’s main car parks and access to public transport just a short walk away. At Water Lane Cottage we recognize and respect the unique physical, emotional, social, cultural and spiritual dimensions of each individual.

We offer therapy to adults, couples, children and young people, following an initial assessment which allows both the client(s) and therapist an opportunity to assess how they would feel about working together.

Training, qualifications & experience

Christine Usher is the co-founder of Water Lane Cottage with Steve Grant as one of the partners.

Christine Usher
has a post graduate diploma in integrative counselling and is BACP accredited. She also has over 26 years experience of working therapeutically with individuals, couples and groups both in primary care and privately.

Steve Grant is an Integrative Psychotherapist with experience working with individuals within Waterlane Cottage for many years.

We are able to help with:

Anxiety, fear, panic and phobias
Bereavement and loss either present or past
Child behaviour and emotional difficulties
Depression, low mood or intense sadness
Eating disorders
Health problems
Relationship difficulties be it couple, family or professional
Life changes or anything else which may be causing a person to feel unhappy, however large or small.

Member organisations *

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Other areas of counselling we deal with

we have a qualified counsellor who uses British sign language for those who area deaf or hard of hearing.


Additional information

Counselling at £15 asession is available for those who receive financial assistance, we also have a £25 low cost option which is available for everyone. We would advise weekly sessions for a minimum of 6 weeks with the potential to continue for as long as necessary, so it is important to consider how much you can afford moving forward.

We also have £35 to £75 options whichis provided by counsellors working towards accreditation, and those who are experienced, qualified counsellors.These fees can be negotiated upon contact.

We provide counselling for couples, individuals, young people and children.

When we work

We are available 7 days a week from 8am to 9pm

Further information

All our counsellors work within the guidelines, code of ethics and professional practice standards set out by the British association for counselling and psychotherapy (BACP)

Our fees pay for our continuing professional development, supervision of our professional practice (a mandatory requirement) and our our registration/membership fees with the above organisation.

Sessions are usually held weekly and last for 50 minutes. The dates and times of these sessions can be negotiated with your counsellor.

12 Water Lane Cottage, Bishop's Stortford, Herts, CM23 2JZ

Type of session

In person

Types of client

Children (0-12)
Young people (13-17)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Additional languages


Water Lane Cottage for Counselling & Psychotherapy
Water Lane Cottage for Counselling & Psychotherapy