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About us

Water Lane Cottage for Counselling and Psychotherapy is situated in the heart of Bishop’s Stortford, with the town’s main car parks and access to public transport just a short walk away. At Water Lane Cottage we recognize and respect the unique physical, emotional, social, cultural and spiritual dimensions of each individual.

We offer therapy to adults, couples, children and young people, following an initial assessment which allows both the client(s) and therapist an opportunity to assess how they would feel about working together.

Training, qualifications & experience

Christine Usher is the co-founder of Water Lane Cottage with Steve Grant as one of the partners.

Christine Usher
has a post graduate diploma in integrative counselling and is BACP accredited. She also has over 26 years experience of working therapeutically with individuals, couples and groups both in primary care and privately.

Steve Grant is an Integrative Psychotherapist with experience working with individuals within Waterlane Cottage for many years.

We are able to help with:

Anxiety, fear, panic and phobias
Bereavement and loss either present or past
Child behaviour and emotional difficulties
Depression, low mood or intense sadness
Eating disorders
Health problems
Relationship difficulties be it couple, family or professional
Life changes or anything else which may be causing a person to feel unhappy, however large or small.

Member organisations *

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


UK Council for Psychotherapy

The UK Council for Psychotherapy (UKCP) is a leading professional body for the education, training and regulation of psychotherapists and psychotherapeutic counsellors. Its register is accredited by the government's Professional Standards Authority.

As part of its commitment to protect the public, it works to improve access to psychotherapy, to support and disseminate research, to improve standards and to respond effectively to complaints against its members.

UKCP standards cover the range of different psychotherapies. Registration is obtained by training or accrediting with one of its member organisations, or by holding a European Certificate in Psychotherapy. Accredited by the Professional Standards Authority.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Other areas of counselling I deal with

we have a qualified counsellor who uses British sign language for those who area deaf or hard of hearing.


Additional information

Counselling at £15 asession is available for those who receive financial assistance, we also have a £25 low cost option which is available for everyone. We would advise weekly sessions for a minimum of 6 weeks with the potential to continue for as long as necessary, so it is important to consider how much you can afford moving forward.

We also have £35 to £75 options whichis provided by counsellors working towards accreditation, and those who are experienced, qualified counsellors.These fees can be negotiated upon contact.

We provide counselling for couples, individuals, young people and children.


We are available 7 days a week from 8am to 9pm

Further information

All our counsellors work within the guidelines, code of ethics and professional practice standards set out by the British association for counselling and psychotherapy (BACP)

Our fees pay for our continuing professional development, supervision of our professional practice (a mandatory requirement) and our our registration/membership fees with the above organisation.

Sessions are usually held weekly and last for 50 minutes. The dates and times of these sessions can be negotiated with your counsellor.

12 Water Lane Cottage
Bishop's Stortford
CM23 2JZ

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Additional languages


Water Lane Cottage for Counselling & Psychotherapy

Water Lane Cottage for Counselling & Psychotherapy