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Available for new clients
Available for new clients

This professional is available for new clients.

Available for new clients
Available for new clients

This professional is available for new clients.

About us

We have 30 counsellors offering a wide range of skills and experience.  We deal with all areas of counselling and after your Intake session we aim to offer you appointments with a counsellor who best meets your needs.  You can expect to be treated with respect and without judgement and to be seen as soon as possible after your Intake appointment.

The Centre was founded in 1974 and has evolved into a professional counselling agency with a reputation for providing a high standard of care to its clients and providing good support and on-going training for its counsellors. We are a not-for-profit organisation and we aim to offer affordable counselling open to everyone.

We are an open organisation with no religious affiliations.

Training, qualifications & experience

The Centre is an organisational member of the British Association for Counselling and Psychotherapy (BACP) and as such is bound by the BACP’s Ethical Framework for the Counselling Professions and also its complaints procedure.

Our counsellors have a wide range of skills and experience and work in different ways according to their training. we offer face-to-face individual counselling generally. Online and telephone therapy are available.

Member organisations *

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

We have verified that at least one professional at this organisation is registered with the relevant professional body.


Concessions offered for

  • Low income

Additional information

INTAKE (your introductory appointment): £18

EACH COUNSELLING SESSION as a guide we suggest:

£18 per session if you are on a low income
£20 per session if family income is£15,000
£25 per session if family income is £20,000
£30 per session if family income is £25,000
£40-£50 per session if family income is above £25,000
EVENINGS : from £28

Our professional counsellors, many of whom also work in the private sector, give their time without charge for certain days each week. There are substantial costs in running the Centre, and in order to provide our services we do need a contribution towards your counselling. There is currently a bursary for clients who cannot afford the minimum suggested donation of £18.

When we work

Mon Tue Wed Thu Fri Sat Sun

Available for clients needing short, medium or long-term counselling. Face-to-face sessions are being offered (with phone or online sessions offered in exceptional circumstances)

Further information

Please look at our website for more information and details of how to find us

You are welcome to call our reception line on (01603) 625222 for further information.  Our volunteer receptionists are available 9-5 Monday-Friday.


Type of session

In person

Types of client

Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.