Serena Menell BA (Hons), Dip Couns, (MNCS - accredited) (MNCP)

Serena Menell BA (Hons), Dip Couns, (MNCS - accredited) (MNCP)



07740 946794

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About me

I have 14 years experience in counselling working with a wide variety of clients, with a wide variety of emotional issues. My particular areas of interest and expertise include: Anxiety, phobias, panic depression, lack of motivation, feeling stuck and overwhelmed, low self esteem, lack of confidence, gender and sexuality issues, relationship, work and communication issues, self-development and achievement of goals.

I have extensive experience in the field of grief, loss, bereavement and trauma and also in the field of illness, injury, chronic long term health conditions, pain, disability and accidents.

Please contact me to discuss your personal situation and needs.

I am an integrative therapist in Cheltenham offering one to one, long or short term counselling to adults and young adults. I work from a peaceful therapeutic space which is central and easily accessible. I also offer telephone counselling for clients who prefer this, or who are not local. I offer some weekend and evening appointments.

As an integrative therapist I am trained in a variety of approaches and work in client centred, sensitive and individually focussed way. I can offer general integrative counselling, a listening and supportive space and I am also a both a certified Cognitive Behavioural Therapy (CBT) practitioner, working in a more solution focussed goal oriented way, and a qualified in Emotional Therapeutic Counsellor (ETC) which is a holistic therapy using specific techniques to help alleviate emotional, upset, pain and blocks.

One size certainly doesn't fit all and the service I offer is very personalised. I work in collaboration with my clients to help them overcome emotional difficulties, pain and to encourage empowerment, change and self-devolopment. My goal is to help my clients to gain the skills and strategies to face and to cope with the challenges life presents and to establish a solid self-belief and sense of self. The concept of "in all things balance" is central to the way that I work. It's about people feeling ok about the issues they have experienced, are experiencing and will experience and their belief in their own ability to manage what comes their way. I offer a safe, empathic, confidential and non-judgemental space where you will be heard, supported, and allowed to express in your own way and in your own time.


Whatever your presenting issue please feel free to call/email for an initial discussion and free initial assessment.

All calls/messages/emails will be returned. Please leave details of the best times to call you back.

Training, qualifications & experience

  • Diploma in Emotional Therapeutic Counselling (ETC)
  • Certificate in Counselling Supervision
  • Advanced Practitioner Certificate in Cognitive Behavioural Therapy (CBT) (Level 5)
  • Certificate in Bereavement Awareness
  • Certificate in Counselling Studies (Level 3)
  • Certificate in the Fundamentals of Psychotherapy and Counselling

Additional training includes: Attachment Theory, Existential Psychotherapy and Transpersonal Psychotherapy.

Alongside working in private practice, I was a Cruse Bereavement Volunteer for 14 years. I also worked as a Supervisor for Cruse Bereavement Care.

I have extensive experience of working for various organisations and charities including: Eating disorders, and LBGTQ support, anxiety and depression.

My background is in the Social Service working as an Employment Officer in the field of learning disability, physical and sensory disability. I have also worked in the field of personal injury/medico legal work.

Member organisations

Registered / Accredited


Accredited register membership

Other areas of counselling I deal with

Emotional Therapeutic Counselling


  • Free 1 hour initial assessment - face to face - telephone - email.
  • £40 per 50 mins face to face counselling session.
  • £35 per 50 mins telephone counselling session.
  • No cancellation fee as long as 24hr notice is given.
  • No need to book and pay for block sessions.

Maps & Directions

Cheltenham, GL50
Cheltenham, GL52

Type of session

Online counselling: No
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: Unspecified
Other languages: French


Accessibility information
Wheelchair access: Unspecified


Flexible appointment times Monday - Friday. Evening appointments available in central Cheltenham between 5pm and 9pm. Telephone counselling available.

Types of client

Young people
Older adults