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About me

I see most of my clients on Zoom/by phone but I have started seeing clients in person again recently.  I respect my clients' preference in how they want their counselling sessions to be conducted.  

Who am I?

I am an accredited member of BACP, specialised in anxiety and depression.  I am also familiar with multicultural issues and health anxiety issues. Having lived in Hong Kong previously and now in England, I have met people from all walks of life and from all around the world. I am interested in psychology and counselling, and in people. I am also a member of the Chartered Institute of Linguists. I can speak English, Cantonese and Mandarin.

Why counselling may help?

background and most important of all, your personal preferences in how you want counselling to work for you.

What will my counselling sessions feel like?

Post-lockdown, while you might feel relieved that restrictions have eased, you might still struggle to live with a lot of uncertainties and changes in life.  Uncertainty is one of the main factors that trigger anxiety.  Counselling could provide a space for you to offload and process those anxious thoughts and to explore some useful coping strategies to deal with struggles in life.

Counselling can be a daunting experience, especially if you haven't done it before. It is my job to reassure you at our initial assessment session that counselling is what you are seeking and if not, I may be able to signpost you on to other agencies. The initial assessment session is also an opportunity for us to meet and understand a bit about each other, have a preliminary discussion of the issues you want to focus on and for you to decide whether we can work together in this collaborative partnership.

I provide counselling to your best interests with the ultimate goal that you will be able to understand more about yourself and the situations you are in, to develop insights about your own issues, and eventually to make changes that may transform your lives in the longer term.

I offer short-term (just a few sessions) and long-term counselling (open-end). The duration is to be discussed between you and me and will be reviewed regularly. Each session lasts for 50 minutes.  Counselling can be conducted in person or via Zoom.

If you are not sure whether counselling is for you and what counselling is about, please feel free to contact me for a chat; there is no obligation to commit to it until and unless you feel sure.

What are my special interests?

Health-related issues - I have an amateurish interest in medicine and a passion in helping patients who are going through procedures, diagnostics and treatments and the aftermaths of illnesses and are experiencing a mixture of feelings such as anger, shock, fear, health anxiety and depression due to a medical condition or illness. I have worked in various roles in Addenbrooke’s Hospital and have substantial experience working with clinical psychologists, consultants, nurses and patients.

Multi-cultural issues - Having lived in another country before, I have developed a strong interest in other cultures and the impact of cultural difference on people. My cosmopolitan experience also makes it easy for me to understand the negative thoughts and feelings of people living and working in the UK, e.g. issues with integration, identity and cultural barriers. I am also experienced in cross-cultural issues relating to second and third generations.

Existential issues - I am particularly interested in exploring personal issues within a spiritual context. This can be useful for people who want to explore existential issues, end-of-life issues, identity crisis and issues of faith.

Mental health issues - I have completed a Mental Health First Aid course and I have had training in mental health first aid and SAGE and THYME® which enable me to identify and support patients with emotional distress. It is estimated that 1 in 6 people experienced ‘common mental disorder’ such as anxiety and depression, I believe that it’s my mission as a counsellor to contribute my expertise to help people to manage their mental health better.

Training, qualifications & experience

Qualifications and professional membership:

  • Level 4 Diploma in Therapeutic Counselling
  • MA in Language and Law (Distinction)
  • BA in English Language and Literature
  • Postgraduate Diploma in Law
  • Accredited Member of BACP (MBACP Accred)
  • Member of Chartered Institute of Linguists

I am an Accredited Member of the British Association for Counselling and Psychotherapy (BACP).  I am bound by the BACP's Ethical Framework for Good Practice in Counselling and Psychotherapy.

Experience:

I have experience in the following settings:

  • Dialysis Unit in Addenbrooke’s Hospital counselling renal patients;
  • Cambridge Cancer Help Centre counselling cancer patients and survivors and their families;
  • Netherhall School counselling students aged 11-18;
  • Centre 33 counselling young people aged 13-25;
  • JHD Counselling counselling students from Christ’s College, Cambridge University;
  • Evolve Community Counselling to provide affordable counselling.

Training:

As a professional counsellor, I receive regular supervision and undergo continuing professional development to improve my skills and keep myself abreast of new ideas in the profession. Below are just a few of the training, workshops and courses I have pursued over the years:

  • BACP Private Practice Conference 2018
  • BACP Private Practice Conference 2019
  • Child Sexual Exploitation
  • Children bereavement
  • Grief and loss
  • Level 2 Psychological Assessment Skills (in clinical setting)
  • Lure of Social Media
  • Managing Risk, Self-harm and Suicidality
  • Mental Health First Aid
  • Psychosis
  • Resilience
  • SAGE and THYME® (to identify and support people with emotional distress in a clinical setting)
  • Systemic Approach
  • Self-harm and Risky Behaviour
  • Trauma
  • Group work
  • Prescribed medication and therapy
  • Menopause

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

BACP

British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Adjustment issues as new emigrants

Identity issues as second/third generation emigrants

Therapies offered

  • Cognitive behavioural therapy (CBT)
  • Humanistic therapies
  • Integrative
  • Person-centred therapy
  • Psychodynamic therapy

Photos & videos

Fees

£50.00 per session

Concessions offered for

  • Low income
  • Students
  • Trainee counsellors

Additional information

For individuals: £50 per session (50 minutes per session). Payment to be made via bank transfer in advance of each session

Availability

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Morning
Afternoon
Evening
Night

Occasional evening appointments also available, please email to enquire.

Further information

I am fluent in English and Chinese (both Cantonese and Mandarin) and I can provide counselling in either language as you prefer. I also have a diploma in French.

185 Mill Road
St Philip's Church Centre
Cambridge
Cambridgeshire
CB1 3AN

Type of session

Online
Phone

Types of client

Young people
Adults
Older adults
Organisations
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Use of lift is possible

Additional languages

English, Cantonese and Mandarin

Social

Phyllis Smith MBACP (Accred), MA, Pg Dip (Law), MCIL

Phyllis Smith MBACP (Accred), MA, Pg Dip (Law), MCIL