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About me

You can talk to me in confidence; I won't inform your doctor, employer or anyone else (some specific legal exclusions apply). I won't judge you or tell you what to do. What I will do is really listen to you, with empathy and understanding. Together we will agree on the focus of the therapy and work towards your goals.

I offer a comfortable, safe space where you will feel accepted, valued and respected. You will find me to be warm, welcoming, bright, funny, genuine, worldly wise and able to put you at ease, starting to create change from our first session.

If you like we can be joined by my beautiful, gentle therapy dog, Pudding, who instinctively knows what you need. Sometimes this is just her being present, she might sit by you for a while or sometimes she will sit on your knee for the whole session. If you have a fear of dogs she's the ideal dog to help you get over your fear and her breed is considered hypoallergenic so there's little chance of allergies!

Some counsellors believe that as therapists 'we should leave ourselves outside the door of the therapy room' but I have a very different view. I ask you to bring your most authentic self to the sessions and feel it only fair to do the same. That doesn't mean that the focus is on me but rather that you will experience me as a very real person. I have a lifetime of lived experience; highs and lows, success and failure, falling down and getting back up every time, good and bad decisions, difficulties, loss, change and conquering my own demons. I have been a wild child, a hippy/punk, a single parent, a CEO, a dementia carer for both my parents and now I'm a grandmother of twin baby girls. I've learned a lot and if I think that sharing part of my story will help you, then I will.


IT worker, 22 - 'I first started seeing Nicola in June 2020 and at the time I didn't know how withdrawn I had become; unable to feel any emotion due to a complicated medical history that had been ongoing for the last 6+ years. Within the first couple of sessions we had already made amazing progress. First of all realizing what was going on inside my head and then making steps to recovery. Over the next few months my emotions had almost fully recovered, I have had some ups and downs but I have only ever needed to contact Nicola and she would book me in within the week.
After attempting a lot of different styles of therapy over the years Nicola has been the only one that I feel has made any progress.
If you would like a therapist who treats you like a human rather than a test subject, I could not recommend a better therapist.'

Professional musician, 23 - 'I feel lucky to have found Nicola, she is the perfect counsellor. She is so kind and makes me feel completely at ease. She has been, and continues to be, the person I know will be there to help me whatever emotional difficulty I’m faced with, without hesitation. The thing that really sets Nicola apart, for me, is just who she is. She is open, warm and genuinely cares about her clients. Her guidance and techniques have been completely invaluable to me and my development through the struggles of mental health’

Dr T, former counselling co-ordinator - 'I know, without hesitation, that you are the person who will walk with those who are ready to take the journey to see these parts of themselves. The weak bits that run away in fear, the traumas that hunt down and devour peace, the anger that keeps happiness behind bars. You are the person who is brave enough to stand by your clients’ side and help them to forgive their weakness, strengthen their peace and reconcile their anger. You don’t just talk about making the world a better place, you actually go out and make a real difference.’

Training, qualifications & experience

Diploma in Therapeutic Counselling

I chose to study integrative counselling because from the start of my training I felt frustrated and limited by the use of only one modality. I completed up to certificate level in person centred counselling but then moved on to a diploma in integrative counselling.

During my training I had the freedom to try incorporating several modalities after a thorough grounding in the techniques. Some fitted me and others have been long forgotten. I now offer a combination of methods to suit your specific needs and personality. I work intuitively to integrate the therapies that will help you most.

9 years' experience gained in both paid and voluntary positions at NHS commissioned organisations including NS Mind where I worked with adults with a wide range of mental health issues, Body Positive (BPCNW) working with LGBT+ and/or HIV positive clients, online chat counselling and more recently in private practice.

I receive regular supervision to ensure the safety of myself and my clients and am fully insured. I keep up to date on current practice by gaining at least 30 hours’ continuous professional development a year and am member of the BACP, adhering to their ‘Ethical Framework for the Counselling Professions’.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Integrative
  • Intercultural Therapy
  • Solution focused brief therapy

Photos & videos


£50.00 per session
Free initial telephone session

Additional information

£50 per 50 minute session.

Home visits available.

NB All bookings are provisional until paid for by bank transfer no less than 48 hours before each appointment. 


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

I have no specific set hours and therefore can usually fit you in somewhere within days of your first contact.

Tealstone Therapy Rooms
55A Beam Street

Type of session

In person
Home visits

Types of client

Young people
Older adults

Key details

DBS checked

Unfortunately Tealstone is not wheelchair accessible but please ask about home visits.

Nicola Townsend MBACP

Nicola Townsend MBACP