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About me

I offer an environment in which you can feel accepted, valued, respected and comfortable to be yourself. You can speak in confidence; I won't inform your doctor, employer or anyone else (some specific legal exclusions apply).

You may be afraid that you will find it difficult to talk but I'm confident that I can put you at ease from our first session where I will listen to you with empathy and non-judgemental ears, offer observations on areas that we can work on and together we will agree on the focus of the therapy and start to work towards your goals. There will be no expectations, it’s all about you and your happier future. 

Issues I have worked on recently include self-esteem, work/study stresses, addiction, coping and acceptance strategies for the things that cannot be changed, family and relationship difficulties, anger, chronic pain and the anxiety and depression these can cause. 

If you like we can be joined by my beautiful, gentle therapy dog, Pudding, who instinctively knows what you need. Sometimes this is just her being present, she might sit by you for a while or sometimes she will sit on your knee for the whole session. 


Fundraiser, 27 -  'Working with Nicola was extremely easy. She is an accessible therapist who makes you feel comfortable sharing the things you are struggling with, and provides insightful and pertinent observations that provoke deeper reflection. After my time working with Nicola, I am feeling much more confident and happy in my life, something for which I am incredibly grateful.'

IT worker, 27 - 'I first started seeing Nicola in June 2020 and at the time I didn't know how withdrawn I had become; unable to feel any emotion due to a complicated medical history that had been ongoing for the last 6+ years. Within the first couple of sessions we had already made amazing progress. First of all realizing what was going on inside my head and then making steps to recovery. Over the next few months my emotions had almost fully recovered, I have had some ups and downs but I have only ever needed to contact Nicola and she would book me in within the week.
After attempting a lot of different styles of therapy over the years Nicola has been the only one that I feel has made any progress.
If you would like a therapist who treats you like a human rather than a test subject, I could not recommend a better therapist.'

Professional musician, 23 - 'I feel lucky to have found Nicola, she is the perfect counsellor. She is so kind and makes me feel completely at ease. She has been, and continues to be, the person I know will be there to help me whatever emotional difficulty I’m faced with, without hesitation. The thing that really sets Nicola apart, for me, is just who she is. She is open, warm and genuinely cares about her clients. Her guidance and techniques have been completely invaluable to me and my development through the struggles of mental health’

Dr T, former counselling co-ordinator - 'I know, without hesitation, that you are the person who will walk with those who are ready to take the journey to see these parts of themselves. The weak bits that run away in fear, the traumas that hunt down and devour peace, the anger that keeps happiness behind bars. You are the person who is brave enough to stand by your clients’ side and help them to forgive their weakness, strengthen their peace and reconcile their anger. You don’t just talk about making the world a better place, you actually go out and make a real difference.’

Training, qualifications & experience

Certificate in Counselling

Level 5 Diploma in Therapeutic Counselling

Over 9 years' experience gained in both paid and voluntary positions at NHS commissioned organisations including NS Mind where I worked with adult clients with a wide range of mental health issues and in schools with children affected by domestic violence. Younger Mind where I provided therapy to children and young people between 6 and 19. Senior counsellor at Body Positive (BPCNW) working with LGBT+ and/or HIV positive clients, online chat counselling and more recently in private practice.

I have extensive personal experience of dealing with the issues that often come with having ASD which helps me overcome many of the obstacles to therapy faced by autistic clients. Please ask for more information.

I receive regular supervision to ensure the safety of myself and my clients and am fully insured. I keep up to date on current practice by gaining at least 30 hours’ continuous professional development a year and am member of the BACP, adhering to their ‘Ethical Framework for the Counselling Professions’.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Photos & videos


£50.00 per session
Free initial telephone session

Concessions offered for

  • OAPs

Additional information

£50 per 50 minute session.

Cash or bank transfer

I ask for bank transfer 48 hours before first session for new clients only. 

Home visits available.


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

I have no specific set hours and therefore can usually fit you in somewhere within days of your first contact.

Further information

I chose to train in integrative counselling because everyone is different and would benefit from different approaches.

With some clients their whole therapy would be person-centred whilst some may prefer a more directive approach. I might integrate basic CBT, psychodynamic therapy which looks at how past events are impacting on your present or gestalt therapy for example. I consistently use positive psychology and solution focussed brief therapy with a dose of common sense.

I see most clients for six sessions. Some choose to extend to nine but it it is always my intention to help get you to where you need to be as soon as possible. Some clients choose to return for a top up session once or twice a year. 

Tealstone Therapy Rooms
55A Beam Street

Type of session

In person
Home visits

Types of client

Young people
Older adults

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Unfortunately Tealstone is not wheelchair accessible but please ask about home visits.

Nicola Townsend

Nicola Townsend