Nicola Townsend Verified Professional Verified Professional
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Integrative Counsellor - MBACP

About me

The key to a successful therapy result is getting the right counsellor for you. It's not how many letters they have after their name, or how long they've been in practice, what kind of counselling they practice or how much they charge.

Whilst working professionally and ethically at all times I'm not an aloof, mysterious ‘expert’ looking at you as a number. I'm a very real person who understands that it is 'the relationship that heals'.

I understand that this might be your first time seeking help and you might be afraid, anxious or resistant or maybe you've had therapy before with the wrong therapist for you. Obviously I'm not the right counsellor for everyone but you can decide for yourself with a free 15 minute telephone consultation.

You may be afraid that you will find it difficult to talk but I'm confident that I can put you at ease from our first session where I will listen to you with empathy and non-judgemental ears, offer observations on areas that we can work on and together we will agree on the focus of the therapy and start to work towards your goals. 

Issues I have worked on recently include anxiety, depression, self-esteem, adult survivors of child abuse, bereavement, work/study stresses, faith struggles, addiction, coping and acceptance strategies for the things that cannot be changed, family and relationship difficulties, anger, suicidal thoughts and chronic pain.

If you like we can be joined by my beautiful, gentle therapy dog, Pudding, who instinctively knows what you need. She might greet you with a shower of kisses or sit quietly on your knee for the whole session. 

I know that it can be so hard to reach out for help and easy to convince yourself that you don't need help anyway, so if I receive an email late at night or at the weekend I reply immediately if I can. I don't want you to miss the moment. 


Sales executive, 23 - A life changing and affirming experience. Highly recommend Nicola to anyone. Excellent therapeutic relationship developed over the weeks and although sad to say goodbye I no longer need the support. Job well done. Brilliant.

Graduate, 21  - Working one on one with Nicola gave me the confidence and support I needed to work through and explore the problems in my life that I had been afraid to confront by myself. She was incredibly supportive and understanding and made me feel at ease even through my first-session jitters. It has been a true gift to start feeling like myself again and I cannot recommend her enough.

Fundraiser, 27 -  'Working with Nicola was extremely easy. She is an accessible therapist who makes you feel comfortable sharing the things you are struggling with, and provides insightful and pertinent observations that provoke deeper reflection. After my time working with Nicola, I am feeling much more confident and happy in my life, something for which I am incredibly grateful.'

IT worker, 27 - 'I first started seeing Nicola in June 2020 and at the time I didn't know how withdrawn I had become; unable to feel any emotion due to a complicated medical history that had been ongoing for the last 6+ years. Within the first couple of sessions we had already made amazing progress. First of all realizing what was going on inside my head and then making steps to recovery. Over the next few months my emotions had almost fully recovered, I have had some ups and downs but I have only ever needed to contact Nicola and she would book me in within the week.
After attempting a lot of different styles of therapy over the years Nicola has been the only one that I feel has made any progress.
If you would like a therapist who treats you like a human rather than a test subject, I could not recommend a better therapist.'

Professional musician, 23 - 'I feel lucky to have found Nicola, she is the perfect counsellor. She is so kind and makes me feel completely at ease. She has been, and continues to be, the person I know will be there to help me whatever emotional difficulty I’m faced with, without hesitation. The thing that really sets Nicola apart, for me, is just who she is. She is open, warm and genuinely cares about her clients. Her guidance and techniques have been completely invaluable to me and my development through the struggles of mental health’

Dr T, former counselling co-ordinator - 'I know, without hesitation, that you are the person who will walk with those who are ready to take the journey to see these parts of themselves. The weak bits that run away in fear, the traumas that hunt down and devour peace, the anger that keeps happiness behind bars. You are the person who is brave enough to stand by your clients’ side and help them to forgive their weakness, strengthen their peace and reconcile their anger. You don’t just talk about making the world a better place, you actually go out and make a real difference.’

Training, qualifications & experience

Certificate in Counselling

Level 5 Diploma in Therapeutic Counselling

Over 9 years' experience gained in both paid and voluntary positions at NHS commissioned organisations including NS Mind where I worked with adult clients with a wide range of mental health issues and in schools with children affected by domestic violence. Younger Mind where I provided therapy to children and young people between 6 and 19. Senior counsellor at Body Positive (BPCNW) working with LGBTQ+ and/or HIV positive clients, online chat counselling and more recently in private practice.

For many clients it is important to feel that their chosen counsellor has not only got professional experience but also extensive life experience. I feel that the experiences I have had and the personal qualities I’ve gained from them are what makes the difference with the therapy I offer. 

I also have extensive personal experience of dealing with the issues that often come with having ASD which helps me overcome many of the obstacles to therapy faced by autistic clients. Please ask for more information.

I receive regular supervision to ensure the safety of myself and my clients and am fully insured. I keep up to date on current practice by gaining at least 30 hours’ continuous professional development a year and am member of the BACP, adhering to their ‘Ethical Framework for the Counselling Professions’.

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Photos & videos


£50.00 per session
Free initial telephone session

Additional information

£50 per 50 minute session. 

Bank transfer or cash

Home visits available at small extra cost to cover my travelling time.

When I work

Mon Tue Wed Thu Fri Sat Sun

I have no specific set hours and therefore can usually fit you in somewhere within days of your first contact.

Further information

I chose to train in integrative counselling because everyone is different and would benefit from different approaches.

With some clients their whole therapy would be person-centred whilst some may prefer a more directive approach, this is always client-led. I might integrate basic CBT, psychodynamic therapy (which looks at how past events are impacting on your present) or gestalt therapy for example. I consistently use positive psychology and solution focussed brief therapy with a dose of common sense.

I see most clients for six sessions. Some choose to extend to nine or more but it is always my intention to help get you to where you need to be as soon as possible. Some clients choose to return for a top up session once or twice a year. 

I can also offer short notice, single session therapy. You may not be ready or want to commit to a course of therapy but still feel the need to talk through your problems confidentially and honestly in a way that is not possible with friends or family. 

Please note that I’m not currently using the new online call booking system..

Nantwich, Cheshire, CW5

Type of session

In person
Home visits

Types of client

Young people
Older adults

Key details

DBS check

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Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.