Melanie Jane Hickling Verified Professional Verified Professional
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Person Centred Counsellor BA. MA. MBACP

About me

Often the experiences in our lives can leave us feeling as though we are carrying a heavy sack around with us.  The purpose of counselling is to process what is in our sacks and lighten the load. Our sacks may be full of many experiences such as trauma, anxiety, depression, grief and loss. However long we have carried our sacks for, it is possible to lighten this load through taking these experiences out of the sack and looking at them, feeling them and processing them. These experiences, thoughts and feelings can become smaller and lighter reducing our sacks to a manageable weight and allowing us to continue with our lives.

I am a person-centred counsellor and I offer a genuine therapeutic relationship in a safe, confidential and supportive therapeutic environment where you are free to explore and express anything that is on your mind. I offer:

  • A safe and confidential space to explore what you are thinking and feeling.
  • A genuine therapeutic relationship based on trust, encouragement and support.
  • A counsellor who listens with acceptance and understanding rather than judgement and instruction.
  • A time and space where there are no conditions placed on your worth as a human being.
  • A time and space to feel and talk about what you are thinking and feeling.
  • A time and space where you can ‘be’.
  • The opportunity to work at your own pace and explore material that is important to you.
  • A time and space for self-reflection, self-awareness and self-discovery.
  • A time and space where you can experience a healing process.
  • Empowerment: discovery of your own solutions that feel right for you, which can increase trust in yourself and your own ability to make decisions.
  • A time and space where you can explore any personal traumas.
  • An understanding of who you are, your thoughts reactions and experiences.

I have worked with a variety of presenting issues including clients experiencing depression, anxiety, suicidal feelings and thoughts, self-injury, stress, post-traumatic stress (disorder), childhood abuse (male and female), rape and sexual assault (male and female), grief, loss and bereavement.

I trained at The University of Nottingham and I am a registered member of the British Association for Counselling and Psychotherapy (BACP). I have a Master Degree in Trauma Studies (now called Trauma Informed Practice) from the University of Nottingham. My practice is guided by the BACP Ethical Framework.

To find out more about what person-centred counselling involves:


"Thank you so much Mel for all your patience at what for me was such a difficult time"

"I have found you to be very gentle and supportive, you have enabled me to share my pain, thank you"

Training, qualifications & experience

ABC Level 2 Certificate in Counselling Concepts - The Sherwood Institute

ABC Level 3 Certificate in Counselling Skills - Castle College

Bachelors Degree (Hons) in Humanistic Counselling Practice - The University of Nottingham

BACP Certificate of Proficiency

Masters Degree in Trauma Studies - The University of Nottingham

Current study - PhD - The University of Nottingham

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

I have experience working with a variety of presenting issues including:

  • Depression
  • Suicidal feelings and thoughts
  • Obsessive compulsive disorder
  • Survivors of suicide attempts
  • Self-injury
  • Anxiety
  • Stress
  • Post-traumatic stress disorder
  • Childhood abuse (male and female)
  • Rape and sexual assault
  • Grief, loss and bereavement
  • Personal development


Concessions offered for

  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

My usual face to face fees are £25 for our first meeting and £40.00 per 50 minute session after.

Due to the current pandemic I am working remotely by telephone and online. Applications used for this are encrypted for security and confidentiality such as WhatsApp video chat, Microsoft Teams and Google Meet.

During these stressful times of pandemic and the lower costs of working from home I have reduced fees for telephone and online counselling to £30 per 50 minute session.

When I work

Please make contact for available times.

Further information

I work with individual clients over the age of 18.

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Nottingham, Nottinghamshire, NG7

Type of session


Types of client

Older adults