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About me

Hello, my name is Louise and I am a qualified counsellor working with adults and older teenagers in the Walsall, Sutton Coldfield and Wolverhampton (Willenhall) areas of the West Midlands.

I offer counselling for a range of issues from anxiety to stress, depression to low self-confidence. I also work with people experiencing grief and loss. Please see below for other areas of counselling I work with, or contact me via the number above. Please visit https://www.louiselalleycounselling.com/ for more information or to book a counselling session.

Taking the first step towards counselling can be daunting but my approach will be friendly and supportive. I will work with you in a safe space where you can talk about your emotions, thoughts and feelings. Above all I won't judge or criticise, and together we will work through the difficulties you are facing.

I am a Registered Member of the British Association of Counsellors and Psychotherapists (MBACP) so I adhere to their guidance and code of ethics.

Areas of counselling I work with:

  • anxiety
  • stress
  • depression
  • low mood
  • family issues
  • separation and divorce
  • anger management
  • feeling sad
  • bereavement
  • separation and divorce
  • low self-esteem
  • relationship problems
  • emotional abuse
  • low self-confidence
  • panic disorder
  • loneliness
  • work-related stress

Training, qualifications & experience

  • Diploma in therapeutic counselling
  • Bereavement support
  • Safeguarding training
  • Sudden and traumatic death
  • Working with bereaved teenagers
  • Suicide bereavement
  • When a child dies – supporting parents and families
  • Creative therapy

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Behavioural therapy
  • Cognitive and behavioural therapies
  • Cognitive behavioural therapy (CBT)
  • Cognitive therapy
  • Existential therapy
  • Gestalt therapy
  • Humanistic therapies
  • Integrative
  • Other therapies
  • Person-centred therapy
  • Transactional analysis

Photos & videos


My charges are:

  • Individual counselling (face-to-face): £45.00 per session
  • Individual counselling (video or phone): from £35.00 per session
  • Couple/Family counselling: £65.00 per session

Further information regarding my fees and sessions can be found at https://www.louiselalleycounselling.com/appointments-and-fees/

I also offer concessionary rates in certain circumstances for students, low-waged and pensioners - please contact me for information.

Concessions offered for

  • Low income
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Further information

In addition to therapy rooms in Walsall and Sutton Coldfield, I also provide appointments at a permanent office address:

West Midlands House, Gipsy Lane, Willenhall, Wolverhampton, WV13 2HA

This extra location has excellent transport links and plenty of free daytime parking just outside, so I hope it will be more convenient for clients from the Wolverhampton area.

West Midlands

West Midlands

Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access

There are steps at both Walsall and Willenhall, making them unsuitable for wheelchair access. The therapy room in Sutton Coldfield is accessible via a short ramp. I do offer phone and video call counselling for clients with restricted mobility.


I offer daytime appointments on Thursdays, Fridays and Saturdays, and on all weekday evenings. I also offer online counselling via video call (Zoom).

Types of client

Young people
Older adults


Louise Lalley Dip. Counselling MBACP Registered Member

Louise Lalley Dip. Counselling MBACP Registered Member