Lai Shum

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Reg. MBACP | BA(Hons) Integrative Relational Counsellor
Available for new clients
Available for new clients

This professional is available for new clients.

Surbiton KT6 & Epsom KT19
Available for new clients
Available for new clients

This professional is available for new clients.

About me

As your psychotherapeutic counsellor, I can work with you on the difficulties that you experience in life such as your relationships, anxiety, low mood, low self esteem, loneliness, loss, change, culture and difference. Having counselled patients for the NHS and students at local universities, in my private practice I work with adults and teenagers age 16 and over. I offer a warm, compassionate approach, providing you with a safe, confidential, non judgemental space to explore all that is important to you, so that you can make sense of things and discover your way forward.

With a design background, decades of experience in industry, and then many years facilitating children's learning and development in early years education before qualifying to be an Integrative Relational Counsellor, I am, a naturally curious person, creative, analytical, empathetic and nurturing.  I simply value all that it is to be human from the child that is within all of us to the adult we are now. I value learning, being mindful, having a compassionate mind and the benefits of facilitating mindful awareness, insight and resilience that can help you work through the challenges you face.  By working with me, you may discover these benefits as part of your own journey in making sense of your life experiences, finding meaning and overcoming obstacles towards achieving personal growth or simply being in a better place feeling lighter without having to carry a heavy load.

If you just want to talk to a professional about something that is happening for you to get another perspective in one session, or have ongoing sessions to focus on issues such as difficult relationships past and present, parenting issues, anxiety, infertility, loss, difficult childhood, feeling insecure or alone, contact me on 07305 934888 to request a free 15 minute telephone consultation or book a session. Remember you don’t have to stay stuck or face things all on your own. Contact me to discuss how we can work together to help you through it.

Training, qualifications & experience

I am a member of the BACP with a first class BA Honours degree in Integrative Relational Counselling. This means I am qualified and experienced in taking a clinical approach when combining relevant theoretical models such as psychodynamic or existential or cognitive behavioural to best tailor my work with you. The basis of my approach is person centred.  With experience in counselling, mentoring and coaching, I have worked with adults and young adults from diverse cultures in the NHS, in different University settings and in the community. My expertise include work with relationship issues, depression, low mood, low self esteem, social anxiety, OCD, self harm, loneliness and isolation, managing difficult emotions, perfectionism, procrastination, support to study, family/ cultural pressures, perinatal/ parenting issues, health issues, existential concerns, loss and grief. 

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

  • Feeling sad
  • General anxiety issues
  • Relationship issues
  • Low mood
  • Low self worth
  • Perfectionism
  • Procrastination
  • Support and coaching for academic study
  • Career support and coaching
  • Student counselling and coaching
  • Social and cultural issues for overseas students
  • Inner critic
  • Isolation
  • Existential crisis and concerns
  • Imposter syndrome
  • Bullying
  • Suicidal thoughts
  • Health anxiety
  • Social anxiety
  • Friendship issues
  • Fear of rejection
  • Work related stress
  • Asian and ethnic minority issues
  • Hoarding
  • Guilt
  • Health issues
  • Infertility
  • IVF
  • Parenting issues
  • Family conflict
  • Pregnancy and childbirth
  • Codependency
  • Separation and divorce
  • Relationship break up
  • Loss and grief
  • Compassion focus
  • Cultivating self compassion


£60.00 per session
Free initial telephone or online session

Concessions offered for

  • Low income
  • Keyworkers
  • Students

When I work

Mon Tue Wed Thu Fri Sat Sun

Availability can vary, please get in touch to discuss a suitable time for you and I will do my best to accommodate your needs.

Further information

Some concessions may be available please get in touch for more information.

Therapeutic coaching, mentoring, single sessions therapy offered.  For more information, please contact 07305 934 888 or visit

Business Centre, 46 Victoria Road, Surbiton, KT6 4JL

173A Kingston Road, Ewell Bypass, Epsom, KT19 0AA

Type of session

In person

Types of client

Young people (13-17)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Online platforms

Google Meet
Microsoft Teams