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John Pollard (Dip Counselling, BA Hons Philosophy, Reg Member MBACP)

Bury St. Edmunds IP33 & Cambridge CB3
07940 736208 07940 736208
Bury St. Edmunds IP33 & Cambridge CB3

About me

I offer online therapy, via zoom, skype or facetime.

I offer both short-term focused therapy and a longer-term approach. I see my way of working as being in collaboration with you, as well as focusing on your own unique individuality.

I believe that empathy and acceptance will help you to be more open and am committed to creating a welcoming, safe, and positive space to explore issues, gain clarity, insight, and understanding, as well as ideas and support in moving forwards.

I do not put pressure on others to do, say, or be, anything. My expertise is in helping individuals find and create their own ways forward.

I have been counselling since 1996 and work in Bury St. Edmunds and Cambridge town centres (both venues have parking onsite).

While I have wide ranging experience in terms of clients and their varying individual issues my approach does suit people who are naturally questioning and curious, about themselves and others.

I believe that problems, such as depression and anxiety, can develop for all sorts of reasons, including a difficult childhood, relationship problems and endings, illness and bereavement, and other significant changes and traumatic events. Problems can also arise seemingly ‘out of the blue’. Sometimes being a sensitive and questioning individual can mean one is vulnerable to emotional and psychological difficulties.

I see mental wellbeing on a continuum: anyone of us can experience problematic feelings and distressing thoughts and all of us can feel bad about ourselves and lose confidence. Therapy can help people feeling overwhelmed in a crisis and also people who have started to question meaning in their life and feel stuck in a rut. Sometimes people seek therapy who are coping well but are looking for support in their journey of personal growth.

I always work in a way that respects an individual's values and beliefs. While I encourage people to take the lead in therapy I would describe myself as actively involved in the counselling process, working alongside people and always in reference to their own goals and understanding of themselves.

I work in a integrative way, which utilises different ideas from different approaches and I am also interested in existential philosophy and therapy, an area in which I have taught and published.

Please get in touch (by phone or email) if you would like to find out more or to arrange an initial session.

My normal fee is £55 but I do offer a limited number of sessions at a reduced rate for people who cannot afford this. This is open to negotiation and done on a basis of trust. Please mention this during your initial contact if it applies.

There is additional information on my website: www.johnpollardcounselling.co.uk

Training, qualifications & experience


I qualified as an Integrative Counsellor in 1996 after completing a Philosophy Degree in 1993. I completed a Certificate in Supervision course in 2012.

I am on the BACP Register of Counsellors and Psychotherapists (http://www.bacpregister.org.uk). This register of therapists meets the Professional Standards Authority for Health and Social Care.

I have also taught short courses and workshops on Existential Therapy and written a chapter on the concepts of ‘Authenticity and Inauthenticity’ for a handbook on Existential Therapy. I continue to write on subjects related to therapy, generally from an existential perspective.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

life crisis, ethical issues, personal growth.

Therapies offered

  • Existential therapy
  • Integrative


Individual Counselling: £55 (for a 50 minute session).

28 Northgate Street
Bury St. Edmunds
IP33 1HY

Citibase Ltd
Sheraton House
Castle Park

Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access


Bury St Edmunds: Thursdays 10am-9pm Tuesdays 4pm-9pm.

Cambridge: Mondays and Wednesdays 1pm -8.35pm.

Online Tuesdays 9am-3pm.

Types of client

Older adults
John Pollard (Dip Counselling, BA Hons Philosophy, Reg Member MBACP)

John Pollard (Dip Counselling, BA Hons Philosophy, Reg Member MBACP)