Jay Ashby

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About me

Hi! I'm Jay,

✨ A pluralistic counsellor + psychotherapist for people who want real talk, real tools, and a space that actually feels safe.
Level 5 qualified, trauma-informed, disability-friendly, and here for the girlies, the chronically overwhelmed, the anxious brains, the overthinkers, the burnt-out high achievers, and anyone who’s just tired of carrying everything alone.

Reaching out is ridiculously brave — genuinely — and my whole vibe is making therapy feel less clinical and more human. Think: soft lighting, hot water bottles, lattes, zero judgement, and a space where your nervous system can finally unclench.

Alongside my professional experience, I also bring lived experience of chronic illness and neurological conditions, which allows me to deeply understand the grief, fear, identity shifts, burnout, and unpredictability that can come with living in a body that doesn’t always feel reliable.

Basically, if your nervous system is a bit chaotic sometimes… same. Tremors, brain fog moments, needing regular toilet breaks, forgetting what you were saying halfway through a sentence, fatigue crashes, awkward body things, same - no judgement here, I have got you. 

🧠 How I work
I’m a pluralistic counsellor, which basically means I mix and match approaches to suit you — your personality, your pace, your life.

Sessions stay relaxed, grounded, and honest. If you need to laugh, cry, ramble, pause, or sit with a warm drink for a minute — we go with it.

💛 My main areas
Over time, I’ve specialised in:
• Anxiety + overthinking spirals
• Low self-esteem + identity work (hi self-sabotage, your days are numbered)
• Addiction
• Chronic illness + MS/FND/ME support
• Relationship wobbles + nervous system stress
• “I’m fine but also… not fine?” vibes

I also have worked with charities supporting gambling addiction, Currently a counsellor for MS Together and MS society, so my work goes far beyond the therapy room.

🧩 Accessibility + inclusivity
If you have a disability, chronic condition, or specific needs — just tell me. We adapt. Therapy shouldn’t feel like you’re trying to squeeze yourself into a space that wasn’t designed for you.
I hold an enhanced DBS and work with adults only.

💻 Session style
Remote — phone or Teams.
F2F - Kentford nr Newmarket, Suffolk

✨ Curious if we’re a match?
You can book a free 20-minute consultation — no pressure, just a chance to chat and see if my style feels right for you. Therapy is personal. You deserve someone who gets you.

Training, qualifications & experience

Level 5 Diploma in psychotherapeutic counselling practice 

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

NCPS
National Counselling & Psychotherapy Society (NCPS)

The National Counselling and Psychotherapy Society This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations. In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.

Accredited register membership

National Counselling & Psychotherapy Society
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

National Counselling & Psychotherapy Society

Areas of counselling I deal with

Other areas of counselling I deal with

Training and charity work with Gambling Addiction 

Training and work with those Living with Multiple Sclerosis, disabilities and chronic illnesses. 

Therapies offered

Photos & videos

Fees

£60.00 - £70.00

Concessions offered for

  • Low income
  • Keyworkers
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed
  • Refugees

Additional information

**MY concession slots are currently FULL - I cannot do concession rates at this time**

When I work

Mon Tue Wed Thu Fri Sat Sun
Early morning
Morning
Early afternoon
Late afternoon
Evening

I am pretty flexible with what days I work, I also work weekends so I will work a Saturday or Sunday every week. 

Further information

I do offer a free 20 minute initial telephone consultation, it is just as important that I am the right fit for you too as your counsellor.

If you feel like you may need a bit longer than 20 minutes then we can have a 45 minute initial session for £30 total. 

Bury St. Edmunds, Suffolk, IP28

Type of session

In person
Online
Phone

Types of client

Young adults (18-24)
Adults (25-64)
Older Adults (65+)

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

All of my sessions are carried out online to be as inclusive to those with disabilities as possible.

Online platforms

Microsoft Teams
Zoom
Jay Ashby
Jay Ashby