Please note: I am unable to take general enquiries until 8th March 2022

About me

Welcome, I'm Jane Thoy;    I'm passionate about supporting people by developing positive relationships with real, open and honest communication and making it accessible with affordable fees.

My counselling training was based on a relational model which means our working relationship will provide the foundation to explore your concerns, worries and experiences.  I also draw on other theories and resources to tailor the support to best meet each individual’s needs.

Why Counselling?

Sometimes we're very sure about why we are seeking counselling and sometimes it simply isn’t that clear-cut; something just doesn’t feel right within us. These issues may be rooted in current, recent and/or childhood experiences; in our personal, social and/or working lives.  Counselling provides a confidential, safe place to explore, identify and understand concerns and work collaboratively with someone whose only agenda is to support you in achieving your counselling goals.

Our Initial Meeting

In our initial phone or email contact, you will be able to briefly tell me why you are considering counselling and for you to assess whether you think I might be the right person to help you.  If I feel I don't have a specific expertise for you to truly get the best out of counselling, I'll be honest with you and try to help identify someone who is.  If you do want to continue, you may want a first (shorter) assessment session which will provide an opportunity to just meet (in person or online) and chat and for you to ask more questions and find out more about how I work.  Whether assessment or full counselling session, we'll talk about when and how often to meet and potentially how long for: I'll try to provide flexibility around this whenever possible, but most people choose to start with weekly sessions at a regular time and day of the week. I will also provide you with more information in the form of a Counselling Contract and a Privacy Statement.

How Counselling Can Help

In counselling sessions, I strive to maintain a safe, empathetic, non-judgmental environment in which to continue understanding your concerns and presenting issues.  We will work together to take steps towards achieving your counselling goals - this could include exploring your thoughts, experiences, circumstances and feelings, it may include considering different perspectives, identifying alternative ways of thinking and new coping strategies - you determine if, when and how. It may include agreed activities between sessions.  Counselling is often about healing but also acceptance, personal growth and development: Whilst it can sometimes feel challenging, it can also be inspiring and creative.

Who I Work With

I work face-to-face with adults (not couples or families) experiencing:-

• Feelings of anxiety, stress, depression, low mood

• Grief, loss, trauma, relationship issues, family problems

• Low self-esteem, low confidence

• Problems due to historic experiences, trauma/abuse

Specialism - Supporting people who have experienced relationship abuse (in childhood as well as adult relationships). I can offer survivors of relationship/domestic violence and abuse specialist insight and resources to support recovery from its wide-ranging impact (whether the abusive relationship is recent or historic). See "About" on my website for further information.

Where I Work

I work Online and by Phone (frequently using Zoom but also Whats App/Skype) as well as home premises in Ilkley.  The counselling room has its own private access (but no waiting area).  My premises are on a main bus route, train station is 10-minutes walk and car parking is available 2-mins walk away.  There are two steps up to the room and a grab-rail is available.

Training, qualifications & experience

My Background

After an early career in the financial and personnel sector, I changed direction and completed a BSc (Hons) in Applied Psychology followed by several years working with families and children experiencing a wide range of traumas, stresses and relationship problems as well as victims of crime. During this time I developed a passion for supporting people who had experienced, or were living with, relationship abuse (a.k.a. domestic violence and abuse/dv&a), many with complex histories of trauma and abuse as well as multiple emotional and psychological challenges.

I have worked as a Counsellor, Community Supporter, Trainer, Team Supervisor and New Project & Service Development Manager.

I have worked in a diverse range of settings including the voluntary and statutory sectors and delivered dv&a training programmes in these sectors as well as private, commercial and education settings.


BSc (Hons) Applied Psychology (2002) – University of Leeds
Diploma in Therapeutic Counselling (2007) – Leeds Metropolitan University (BACP Approved course)
Transactional Analysis 101 (2009)
Training for Trainers (2016)


Throughout my career I have attended many training courses relevant to my work,  developing my skills and knowledge to support a broad range of presenting issues e.g. Depression, Self-Harm, Suicide Prevention, Safeguarding etc. I am committed to Continuing Professional Development (CPD) as a personal goal but also to comply with the requirements of the British Association for Counselling and Psychotherapy (BACP) Ethical Framework.  Similarly, I access professional guidance and support from an Accredited BACP Supervisor and carry appropriate insurance to comply with BACP recommendations

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Specialist experience in supporting Survivors of Domestic Violence and Abuse / Relationship Abuse in their recovery.

Photos & videos


£45.00 per session
Free initial telephone session

Additional information

Initial Face-to-Face Assessment - £30 (40 m; This assessment session will provide an opportunity for us to meet (actual or online), understand your needs, discuss how we may work together and potentially for how long.  The session is also about identifying whether you think I am the right person for you.  If we identify I am not the right counsellor, I will endeavour to signpost you elsewhere.

Counselling Sessions* - £45 (60 mins).  Sessions are usually weekly, especially in the early stages, but I am happy to be flexible where possible. 

* This is the rate for personal/private counselling arrangements.  Rates may vary for Employee Assistance Programme or Occupational Health referrals.


Tuesday - Thursday; flexible hours, including evenings.  I can offer time-limited, short-term or long-term contracts.  (Sessions are 60 minutes).

Further information

I work Online and in Ilkley from Tuesday - Thursday and can also offer evening appointments Tuesday - Thursday.

I aim to reply to all phone messages and emails within 24 hours during my working days and unless you tell me otherwise, assume I can call you back and/or email you on the number/email address you have used to contact me.

West Yorkshire

Type of session

In person

Types of client

Older adults
Employee Assistance Programme

Key details

There are two steps to access the counselling room. A grab-rail is available by the door if required.