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Hillary Smith, MA, PGDip, MBACP (Accred)

London, SW16 2BF
07980 957698 07980 957698 Registered / Accredited

About me

About me...
I strive to provide a warm and non-judgemental space for my client’s to talk, believing the relationship and connection between counsellor and client is fundamental to client self-exploration and personal growth. I work collaboratively with each client so I can tailor my approach, this is important, as we are all unique. Offering a safe and confidential space for the expression and understanding of feelings, I may also use Cognitive Behavioural Therapy (CBT) for exploring thoughts and behaviour, Behavioural Activation for depression, or Mindfulness to help focus on the present. I work in a client-centred way, encouraging feedback to help guide any treatment suggestions I make. My aim is to support each client to reconnect and develop the confidence to be the expert in their own life. I am a registered and accredited member of the British Association for Counselling & Psychotherapy (BACP), and I am therefore required to work to the standards set in the ethical framework for good practice.

Taking the first step...
Taking the decision to embark on counselling can be daunting and anxiety provoking. Choosing to face our problems or fears, understand past and present experiences or to make a change takes courage. Finding the right counsellor is important, so in the first instance I am happy to have a telephone conversation to answer any questions. I also offer a reduced fee for our first meeting to allow you to meet me and discuss whether therapy is right for you, and in turn that I am the right therapist for you.

Practical information...
I can offer the flexibility of short or longer term therapy. Although I feel face-to-face sessions offer the most therapeutic advantage, I am able to offer telephone or skype/zoom sessions. Sessions are usually booked for 50 minutes, however longer sessions are possible. Deciding to embark on counselling does require a financial commitment, with this in mind for those on low incomes I can offer reduced session rates, as well as for students and those training in counselling or psychotherapy. Please contact me to discuss.

My Streatham practice is based at the Hideaway Work Space which is just off Streatham High Road, and is a 5 minute walk from Streatham train station. The consulting room is on the 2nd floor, and unfortunately there is no lift.

Training, qualifications & experience

I have a Postgraduate Diploma in Counselling and Psychotherapy (BACP Accredited) and an MA in Counselling and Psychotherapy from the University of East London. My approach is integrative which means I draw on a variety of models and techniques that best suit my client’s individual needs. As a BACP accredited and registered member I have undergone additional in-depth assessment regarding my practice and experience. Throughout each year it is a requirement that I continue to update my skills and knowledge by engaging in continual professional development activities.

Alongside my private practice, one area of focus is my work with cancer patients and their carers for Paul's Cancer Support Centre, a south London charity. I am an Associate Psychotherapist for the Weight Matters Group Practice dealing with eating disorders and weight and body issues.

I have experience of working within a busy London university counselling service, and working short-term with NHS patients in Lambeth. I am interested in the connection between physical and mental health, and promoting holistic care and wellbeing.

Before becoming a counsellor I had a working background in publishing and photography, with a keen interest in wildlife and the environment. I worked as a massage therapist for 10 years, where my interest in health, the human body and the mind developed. I have experience of working in the finance sector and corporate environments, where stress can be a common occurrence.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Chronic illness, cancer, pain management, dying, fear of dying. Alongside bereavement I am all too aware that the loss of a pet can be just as painful as losing a person in your life, and therefore I am happy to work with those experiencing pet bereavement.

Therapies offered

  • Cognitive and behavioural therapies
  • Cognitive behavioural therapy (CBT)
  • Humanistic therapies
  • Integrative
  • Person-centred therapy


For 50 minute initial first meeting £20.

For ongoing sessions on weekdays before 6pm £45.

For ongoing sessions on weekdays after 6pm or weekends £50.

I can offer reduced concessionary fees for those on a low income, and for students, please contact me to discuss.

For those with health insurance, I have recognised status on the Healthcode Private Practice Register with the following health insurance providers: Aviva, AXA PPP, Aetna Global Benefits and Vitality Health.

Concessions offered for

  • Keyworkers
  • Low income
  • Students
  • Trainee counsellors

Further information

I have recognised status on the Healthcode Private Practice Register with the following health insurance providers: Aviva, AXA PPP, Aetna Global Benefits and Vitality Health.

Hideaway Work Space
1 Empire Mews
SW16 2BF

Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Mon 3pm-9pm, Wed 5pm-9pm, Thurs 3pm-9pm and Sat 9am-1pm. Currently I am not seeing clients in person due to COVID-19. Online via Zoom/Skype or telephone sessions are available.

Types of client

Young people
Older adults
Employee Assistance Programme
Hillary Smith, MA, PGDip, MBACP (Accred)

Hillary Smith, MA, PGDip, MBACP (Accred)