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About me

Whatever you have experienced and whatever challenges you are facing, I am ready to listen.

I'm Hamilton and I offer online and telephone counselling to adult clients (18+) across the UK.

Sometimes things can get in our way from living the life we wish to lead, experiences can be difficult to process or just feel overwhelming. You may see that your experience of life as it currently is could be different and that there is another way. Taking this first step to reach out for help may have taken real courage and I admire you for this.

I believe that change and healing is possible for you and that you have the ability and resources within you to achieve your desires. I will work with you and alongside you towards this. You are able to decide what we explore in our sessions, the pace and how long you wish us to work together.

My approach to counselling is known as ‘Person-Centred’. The approach has a particular emphasis on the relationship between counsellor and client. Through specific therapeutic conditions you may be able to discover a greater understanding of your thoughts and feelings and move towards self-healing, self-acceptance and self-empowerment. Rather than giving you advice or giving solutions, I am in a facilitative role as we explore your world together and help you find your own answers and meanings within this.

My counselling practice is inclusive, anti-racist and affirming of people of all identities, backgrounds, abilities and opinions.

Training, qualifications & experience

I am a qualified counsellor having completed a BA (Hons) degree and diploma in Person-Centred Counselling (both at Metanoia Institute and the degree being validated by Middlesex University). I also have completed a Certificate in Online and Telephone Counselling giving me specialist skill to offer counselling over these methods of communication.

I undertake other trainings on a regular basis to enhance my counselling skills and ethical working.

I have experience working at counselling agencies working on a short term and long term basis. Within these I had the opportunity to work with a wide variety of issues including anxiety, depression, relationship issues, family issues, low self esteem, loss, worry and stress (including work related stress).

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.


Additional information

I offer a 15 minute complimentary phone call which is an opportunity for you to ask any questions you may have, get a feel for me as your potential counsellor and for us to explore if working together online/telephone is suitable for your individual circumstances.

If you wish to move ahead with working, my fees are £65 per individual 50 minute counselling session.

Your session will usually be held at the same time each week, however, for shift workers or those with more flexible schedules I am able to accommodate this. Please get in touch with me to discuss this.


I work Monday - Friday with various appointments in the day time and evenings. Please contact me to discuss your own availability and what sessions I have available.

Further information

Online and telephone counselling facilitates counselling safely during the current challenging climate with Covid-19, but does also offer some great benefits for longer term work beyond when these difficulties pass. Research shows that these ways of working are as effective as in person therapy.

Some benefits include:

  • Being able to have counselling from the comfort of your own home
  • There's no need to travel or commute - making it easier to fit counselling around other commitments
  • You may be more comfortable working online or the telephone and find it easier to talk
  • If you move locations or travel somewhere else in the UK, therapy can still continue
  • You can choose the technology that feels better for you
  • Secure Zoom and Doxy.me encryption software offers confidentiality and piece of mind

There are some additional considerations in order to safeguard your confidentiality and these methods are not for everyone. However, should you wish to take advantage of them I will support you along the way to ensure our work together is safe and ethical.

Hamilton Sargent Counselling
Kemp House
152-160 City Road


Type of session


Types of client


Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Hamilton Sargent (BA Hons, Dip., MBACP)

Hamilton Sargent (BA Hons, Dip., MBACP)