Frances Palmer-Thompson

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she/her
FdA / MBACP (Accred)

About me

Are you feeling overwhelmed, unseen, or like you’re carrying more than you can manage emotionally or physically? Life transitions, identity struggles, anxiety, or long-term health issues can leave you feeling isolated or misunderstood.

I’m a BACP-accredited counsellor offering remote therapy across the UK for adults and young people (16+). I support people from all backgrounds, with a special focus on those from minority communities including LGBTQIA+ and neurodivergent individuals as a committed and informed ally. I also work with people living with chronic illness, disability, or sight loss.

I also help clients explore how these challenges may affect their relationships and family life.

As a trauma-informed therapist and a Black British Caribbean woman with lived experience, I offer a warm, inclusive space where you don’t have to explain everything just come as you are. Together, we’ll explore what’s going on in a way that helps you feel more grounded, seen, and connected to yourself.

Training, qualifications & experience

My background equips me to offer thoughtful, inclusive, and compassionate support to people from all walks of life:

BACP Accredited Counsellor – Recognised for meeting high professional standards in counselling practice.
Foundation Degree in Integrative Counselling – Newman University, Birmingham
– Trained in a range of therapeutic models, enabling me to adapt my approach to meet each client’s unique needs.
Level 4 Certificate in Rehabilitation Studies (Visual Impairment) – Birmingham City University
– Enhanced my ability to support clients living with disability, loss, or life-changing transitions.
NCFE Levels 2 and 3 in Counselling Skills
– Built a strong foundation in active listening, empathy, and relationship-based work — the heart of effective counselling.

These qualifications, combined with my own lived experience, allow me to create a therapeutic space that is open, grounded, and responsive to the complexity of life and identity.

Member organisations

BACP
British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with

Therapies offered

Fees

£30.00 - £40.00

Additional information

I do offer free 20 minute discovery calls.

The initial assessment will cost £30 however an individual counselling session will cost £40. I do a block of six sessions £225 (£37.50 per session )

When I work

Mon Tue Wed Thu Fri Sat Sun
Morning
Afternoon
Evening
Night

Oldbury, West Midlands, B68

Type of session

Online
Phone

Types of client

Young people (13-17)
Young adults (18-24)
Adults (25-64)
Older Adults (65+)

Key details

DBS check info

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

I am visually impaired.

Online platforms

Whatsapp
Zoom
Microsoft Teams