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About me

Over the past 5 years I have found myself in the privileged positon to be able to help my clients work towards dealing with a wide range of issues and supported them as they work towards a better quality of life.  I am passionate about the work I do as a counsellor. As a counsellor I work to provide a warm, supportive environment for you to explore what is going on for you and what you want to achieve.   I will provide the time and space to feel comfortable with the process without feeling judged as we work together to help you adapt and cope better with the stresses that life is throwing at you.

As a nurse who worked in the NHS I have extensive knowledge of how the physical health impacts upon the emotional and psychological health of not only the individual, but also on their relationships with partners, their children and the whole family.  As a counsellor I have worked with couples, parents and carers to help them cope with all the issues this can bring.  But most importantly I can provide that much needed support, help and understanding at those times when it feels like an uphill struggle just to keep going.

I offer face to face, telephone and skype sessions weekday evenings and at weekends.

Training, qualifications & experience

I am a fully qualified Integrative counsellor and a member of the British Association for Counselling & Psychotherapy (BACP) working towards accreditation. I am on the Professional Standards Register.

As a humanistic integrative counsellor I have been trained to use a number of different counselling methods and theoretical approaches including Person Centred, CBT, TA and Emotion Focused Therapy. I am a qualified Emotion Focused Couples therapist and an associate member of ICEEFT.

I work with both individuals and couples.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

  • Chronic Illness/health issues
  • Coping with Cancer - after diagnosis, during treatment and life after recovery.   Individual and couples work
  • Body Image post surgery/treatments
  • Couples/relationship therapy
  • Support for families/individuals affected by suicide
  • Grief
  • Comfort eating

Therapies offered

  • Acceptance and commitment therapy (ACT)
  • Cognitive behavioural therapy (CBT)
  • Couples counselling
  • Humanistic therapies
  • Integrative
  • Interpersonal therapy
  • Person-centred therapy
  • Solution focused brief therapy
  • Transactional analysis


I work from comfortable offices in the Poole and Bournemouth areas for face to face sessions.   Sessions are available at a concession rate for those on low income for face to face counselling. Telephone and Skype counselling also available at reduced rates. Evening and weekend sessions with some daytime sessions available.

It is important for you to feel comfortable with the counselling process. A free initial 30 minute session is available via phone call or Skype.


Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified


Evenings and weekend sessions. Some daytime sessions available.

Types of client

Older adults


Charlotte Hughes

Charlotte Hughes