About me
Life in today’s world can feel relentless; balancing career, relationships, and expectations while trying to hold it together. If you’re feeling the weight of it all, you’re not alone.
I created Letter C Therapy for adults who are navigating anxiety, a relationship shift, life changes, grief, or that growing sense that something needs to change.
I’m qualified in person-centred counselling and provide a space to talk freely, feel truly listened to, and start feeling less alone.
Appointments are available early morning, evening, and Saturday mornings from my room in Conwy, North Wales, or via phone or online to suit your needs.
Training, qualifications & experience
I am a qualified counsellor, holding a Level 4 HECert in Counselling and being a registered member of the British Association of Counselling and Psychotherapy (MBACP), as well as being a qualified Mental Health First Aider.
I have worked with clients from within the NHS and privately via Choose Therapy, as well as voluntary work with ChildLine and Shout, and have more than 20 years of experience in the corporate sector, so have worked with a broad spectrum of people presenting unique experiences.
I have more than 20 years of experience within the corporate sector, where I was fortunate to champion mental health and wellbeing, and launch award-winning campaigns that raised awareness for the challenges that people face. For my work, I have been fortunate to receive some high-profile recognition, including Barbara Cox Woman of the Year 2022 from Cox Automotive’s Women with Drive initiative, as well as being inducted into the What Van? Hall of Fame 2025.
Member organisations
BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.
Accredited register membership
The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).
This therapist has indicated that they belong to an Accredited Register.
Areas of counselling I deal with
Therapies offered
Fees
£60.00 per session
Additional information
I offer individual face-to-face, online, or telephone appointments, for adults over the age of 18 in a safe and confidential environment. Each session is 50 minutes.
I charge a flat, transparent fee of £60 per hour to everyone, as I believe this to be fair and consistent for all.
When I work
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I offer flexible in-person, online, and telephone appointments ‘out of hours’, which includes early mornings, evenings, and weekends.
Further information
I am qualified in person-centred counselling, which means you are at the heart of our time together. It is a non-directive, client-led approach, guided by what feels most important to you so you can feel truly heard, supported, and, perhaps most importantly, understood.
The C in Letter C Therapy stands for Caroline, for Counselling, and for the things that bring people through the door - Concern, Change, Compassion, Connection, and the Courage it takes to ask for help. I work with adults navigating anxiety, big life changes, grief, stress, and the quiet question of 'who am I', bringing warmth and genuine care to every conversation.
