About me

Do you or someone close to you need help?           Home visits available,if preferred.

Yourself? Partner? Husband? Wife? Your children or teenagers? A relative? A friend? A sibling?

Relationship problems! Anxiety! Depression!Bereavement! Family issues! All of these are the most common reasons why people seek counselling, and there are so very many more.


Who are you, Jo, and why did you become a counsellor?

I am a mother of two adult daughters and live in a beautiful part of Wales at present.

As my daughters say; "You have always been a counsellor, Mum."
I see counselling as an extension to my nursing. The one big thing that counselling gives me to give to you is 'time'. Time is sadly lacking in our rushed society.

My motto is: "You only have one life - it's not a rehearsal.It's the real thing".

So...pick up the phone/text/email me

The pandemic! Has it left you confused, isolated,anxious,depressed or feeling suffocated whilst everybody’s’ home, either working from home/ studying or just being there -or others are at work and you are stuck.. alone.We have all had to adjust.
It can be such a struggle to manage the changes Covid has imposed on us. Demands and expectations from ourselves or others can lead us to feel anxious or overwhelmed.I have also changed the way I communicate with you.

Phone/ text/ email/ skype /zoom


Face to face will still be available when we are able to communicate and meet personally’

If you have not had counselling before -it can be a little daunting. The first session is you and I getting to know each other, for you to feel comfortable, to discuss your issues sensitively. You can then decide whether you wish to make further appointments.

Usually, we contract for four to six sessions and then review. You may need more, you may need less - it is entirely up to you.

I really look forward to helping you through to the future.

Training, qualifications & experience

Diploma in Professional Therapeutic Counselling.Stonebridge College awarded in 2008

Higher Education Certificate in Counselling.University of Wales.Swansea.Awarded in 2007

I am a member of the British Association for Counselling and Psychotherapy (MBACP)

I hold Cruse Certificate in Bereavement Counselling and am accredited as a Bereavement Volunteer.

I hold a SHOUT(crisistextline) Certificate and volunteer on the SHOUT crisis platform support group.2020

I am a member of the Childhood Bereavement Network

I have also completed Training to work with bereaved children and young people,

I work privately as well as continuing my work as a Cruse Bereavement Counsellor,who specialize in bereavement counselling for adults ,young people and children.

Completed Cruse Bereavement Care Supervisors Course in 2012/13

I HAVE RECENTLY TRAINED AS A VOLUNTEER WITH ‘SHOUT.’ 24/7 Crisis Text Support for those in crisis.   May 2020

I continually update my skills and knowledge.I have attended the following courses:

Attended course : Identity and Identities.

Attended course :Childrens Act 1989Then and Now .

Attended course:Applied Suicide Intervention Skills Training

Attended course:CPD Training in Couple and Relationship Counselling

Attended course: Minimising self-harm - preventing suicide.

Attended course: PTSD Awareness .

Certificate of Long Service recognised by Cruse Bereavement Care - 5 years. 23.05.11

Attended course: Mental Health First Aid March 2011

Attended course: Issues When Counselling Children

Attended course:Complex Grief Course

Attended course:Bereavement issues within the Armed Services

Attended course: Group Therapy Workshop

Attended course: CBT(Cognitive Behaviour Therapy) accredited course

Attended course; Suicide Intervention course

Attended course: Teacher Training course Oct 2011 -Qualified

Attended course : Supervision Course for Cruse Bereavement Care 2012.-Qualified

Attended Conference. For Supporting suddenly bereaved children and young people.

Attended the Working with Families Workshop

Attended Love and Loss.The Roots of Colmplicated Bereavements.

Attended Managing Suicide Interventions .

Attended Family Therapy Course .

Attended Cruse Bereavement course.

Attended Cruse Bereavement course

I have recently undertaken 25 hours training to assist as a volunteer with SHOUT - crisistextline.org

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Counselling bereaved children and young people

Anticipatory GriefIdentity Issues
Sudden Loss/Complicated Grief and Mourning
Physically Disabled/Learning Difficulties( bereaved)
Elderly residential/nursing home(staff)
Nursing staff
I work with a variety of clients and issues with particular experience in health-related issues including terminal issues.
Unresolved Issues
Generally Feeling Low
Lack of meaning in life
Physical illness
Complicated grief

This is not an exhaustive list, so please feel free if you particular problem is not included.

Photos & videos


Additional information

£30.00p for the first session.£32.50p(Couples)
£40.00 thereafter but reduced fees are available subject to income/circumstances.
£45.00 Couples counselling

Day/evening/weekend appointments available.



Face-to-face -Monday -Fridays (daytime) Saturday(daytime). Home visits or Ammanford/Swansea /Llanelli venues

Telephone counselling 9am -7pm

Further information

My background is many years working as a qualified Registered Nurse and counsellor in health and social settings.
I also ran small groups of people wanting to lose weight..and keep it off!
Relationship issues - a large proportion of my caseload consists of anxiety/stress /anger / Intimacy problems within their relationships.
Sexual difficulties
Feeling sad

Exploring weight control and helping to address the issues are that are keeping you from keeping your weight off.

I ran my own weight loss groups for a number of years,entitled 'Confidence' which was certified by Gloucester Health Authority.

I am particularly experienced in survivors of suicide/manslaughter/murder..- adults, young people and children


Thank You Jo!

I write this poem because I wanted to say

Thank You Jo for your understanding caring way

I felt in my heart that you could understand

How to give me that extra, unique helping hand.

I realised early on....right from the start

That you could see and feel the pain in my heart.

I'd lost my son Rhydian, also my mum and my dad

And I felt hopeless, weak...and deeply sad.

Your experience, counselling and care was the expertise

That helped me talk...because I felt at ease.

You helped me move forward as you listened so much,

And your words of guidance had that loving touch.

When we first met I couldn't cope...I was a real mess,

But with your help, times like that got less and less.

You lightened my load on my journey through grief,

And helped me grow stronger and restore my belief

That my mind could get out of this dark sad place

To live my life with hope, faith, strength and grace.

On earth my son and my parents could no longer be,

But you guided me to realise and helped me see

That the good memories would get stronger everyday

And in my mind and heart they would forever stay.

Now I remember them with my heart full of joy

My Dad, my Mum and Rhydian my special boy!

Thanks and Best Wishes from Enfysxxxx

Walter Road

Sir Gaerfyrddin

Type of session

In person
Home visits

Types of client

Young people
Older adults

Key details

Home visits

Jo Jackson

Jo Jackson