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Jacqueline Higgs

BSc.Hons, Adv. Dip. Hum. Co., Dip. Supervision, MBACP
Tonbridge, Kent, ME19
07941 942 569 07941 942 569

About me

Life is challenging. Often its difficult to see a way forward. Sometimes you find yourself repeating the same old patterns, wondering how you got to this point again. You may have a feeling that something's not quite 'right' or that you 'should' be happy, but don't understand why you're not. This is where counselling can help; it can help you to understand the choices you have made, move you in a more positive direction and lead you to a more fulfilling life.

Counselling can also help you to make those difficult decisions that seem to prevent you from moving on in life; help you to see that there are other choices and that you can 'survive' the 'next step'. Sometimes, just having the space to talk to an impartial and complete stranger about the worries you're experiencing is enough to start things moving in the direction of your choosing.

I am an experienced Humanistic counsellor  and in my private practice will provide a safe, quiet and confidential space for you to look at what's going on in your life. I understand that coming to see a relative stranger to talk about difficult and often painful concerns is not an easy thing to do. But I do believe that the relationship between client and counsellor is an important part of counselling, and establishing a relationship with you that is warm, empathic and non-judgemental will help you to explore those concerns. I also understand that not everyone is the same and what works for one person may not work for another, so I use an integrative approach, incorporating Gestalt, Person-Centred therapy, Transactional Analysis and Cognitive Behavioural therapy (CBT). For a more comprehensive list of issues that I work with, please see below.

I believe that everybody has the potential to change, given the right conditions.

Counselling Experience

I worked at The Heart of Kent Hospice as a bereavement counsellor for two years, helping relatives and friends come to terms with their loss.
At Counselling Plus Community, a charity organisation providing counselling to those on benefits or low-income, I worked for four years with referrals from the NHS; adults who presented with a wide range of issues including abuse (sexual, physical, mental), depression, phobias, trauma, self-esteem/low confidence, terminations, bereavement and loss, self harm, relationship issues, sexuality issues, Obsessive Compulsive Disorder. I then became the Deputy Manager for this charity for 4 years running various projects (which included the provision of counselling for victims or rape, provision of support for those feeling suicidal, running anger management groups).
Since 2007 I have also worked as a family therapist, working with young people and their families as well as working for CAMHS (Child and Adolescent Mental Health Services) within Kent. I am currently employed by Special schools in Kent as a school counsellor working with young people with issues such as autism, ADHD etc.
I have also run a private practice for the last 15 years working with adults, young people, families and couples presenting with wide ranging issues.

Training, qualifications & experience

  • BSc Hons. Life Sciences.
  • Advanced Diploma in Humanistic Counselling (Adv.Dip.Hum. Couns.), which is accredited by the British Association for Counselling and Psychotherapy.
  • Diploma in Person Centred Supervision - Metanoia Institute.
  • Diploma in Counselling Children and Young People.
  • Introductory course to Psychodynamic Therapy.
  • Certificates in counselling skills and practice.
  • Certificate in Filial Play Coaching

    I am a member of the British Association for Counselling and Psychotherapy (MBACP) and as such, I am bound by its ethical framework for good practice in counselling & psychotherapy.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.


Concessions offered for

  • Low income
  • OAPs
  • Students
  • Trainee counsellors

Additional information

One-to-one, individual counselling will be charged at £45 per session, payable at each session.

One to one clinical supervision will be charged at £50 per hour, payable at each session.

Sliding scales available for trainees counsellors/supervisors


Depending on availability, I can provide both daytime and/or evening sessions.

Further information

How Does it Work?

Once you have made the initial contact, I will respond to you the same day - due to the nature of the work, I may be counselling/supervising and unable to speak to you directly at that time. I will ask you some brief questions regarding the nature of your issues and you will have the opportunity to ask anything you're unsure about.

We will then arrange an appointment when we can meet.

The initial session takes the form of an assessment in which we discuss whether we can work usefully together. If this is not possible, we can discuss other options to help you find the support you need.

The subsequent sessions usually takes place at a mutually agreed time at the same time each week.

I offer long-term, open-ended counselling, which allows a greater exploration of your issues at greater depth. Or, short-term, solution focused counselling is available.

I offer both daytime and evening sessions, subject to availability.

West Malling

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme


In person supervision
Online supervision
Telephone supervision

I am an experienced supervisor offering 1:1 or group clinical supervision for those within the counselling profession and non-counselling professions alike.

View supervision profile

Jacqueline Higgs

Jacqueline Higgs