Suffolk Mind

Bury St. Edmunds IP33 & Ipswich IP4
0300 111 6000 0300 111 6000

About us

Healthy Mind Counselling Service

A low cost, easy access counselling throughout Suffolk...

The service offers personal & confidential support from counsellors with the opportunity to work through:

  • Relationship problems
  • Family difficulties
  • Personal crises
  • Bereavement
  • Stress
  • Anxiety
  • Depression
  • Low self esteem
  • Confidence issues
  • Unresolved Childhood difficulties
  • Anger
  • Retirement/Job difficulties/unemployment

We do not give advice but our aim is to enable you to resolve situations using your own insight and resources.

How can counselling help?

To help you understand yourself better and the way you think.  Offers you the space and freedom to explore your own thoughts with an unbiased party.  Can help you understand other people's point of view better.

For further information or to self-refer please:

Training, qualifications & experience

HMC is fully confidential service and operates within the professional boundaries set by the BACP (British Association for Counselling & psychotherapy) and the law.

Member organisations *


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

We have verified that at least one professional at this organisation is registered with the relevant professional body.


This is a fee paying service:

  • For those in full-time employment, £45 per session.
  • For students, those with low-income, or in receipt of benefits, £20 per session (bursary rate).

Further information

  • Healthy Mind counselling currently operates in Bury St Edmunds and Ipswich.
  • Open ended counselling up to a maximum of 26 weeks
  • Appointments last 50 minutes

Quay Place
St. Mary At The Quay
Key Street

Suffolk Mind
5 St. Andrews Street North
Bury St. Edmunds
IP33 1TZ

Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified


9am - 5pm with some evening appointments available in both Ipswich and Bury St Edmunds

Types of client

Young people
Older adults


Suffolk Mind

Suffolk Mind