About me

I'm a qualified humanistic counsellor and psychotherapists, making use of a wide variety of psychotherapeutic disciplines. I am member of the British Association for Counsellors and Psychotherapists (BACP).

I offer skilled, professional support in a safe, confidential, friendly environment. Our sessions go beyond every day conversation to help you gain a deeper understanding of yourself and to make desired changes in your life.

Life can be difficult at times. Sometimes you know exactly what the challenges are, other times, the root of problem is not so clear. You may experience recurring relationship problems, behave in ways that don't support you or your relationships. You may struggle with addictions, compulsive behaviours, out of control anger or experience perplexing feelings of insecurity, stress or depression. Therapy can help with both specific problems and more complex, deep-seated issues that aren't so clear.

It is my experience that the therapeutic process can bring about lasting change and a deeper sense of self that can enable you to create a richer, more meaningful and satisfying life.

How I work

I work from an office in the centre of Exeter. There is plenty of parking and it is easy to find.

We will sit face to face in a relaxed, confidential environment. My manner is warm, relaxed, and engaging. I do not see myself as an authority on your life. We will very much work as a team. From a therapeutic standpoint, I will be looking for long term patterns, troubled relationship dynamics and unresolved internal conflicts. We will talk about these as they unfold in our sessions. We may do exercises or use various techniques to help this process go deeper.

I work both short and long term. I am client led, which means I work with you, at a pace and in the direction that best supports you. We will regularly review how our sessions are going.

I also bring to my work, life experience, as a retired journalist and business woman. I have extensive therapeutic training and a passion for what I do. I abide by the Ethical Framework for Good Practice in Counselling & Psychotherapy and confidentiality is fundamental to my practice. I have regular supervision that supports and monitors my work with clients.

Training, qualifications & experience

I trained for six years at Spectrum Therapy in London, one of the largest and most established centres for Humanistic Psychology in Europe. I have a certificate in Counselling Skills from Oxford Cambridge & RSA and have a BA from Evergreen State University in Washington.

I am also a trained as a bereavement counsellor through Cruse Bereavement.

I continue to take professional developmental courses and have regular supervision.

Spectrum Therapy in London

Certificate in Counselling Skills (Oxford Cambridge & RSA)
One Year Course in Psychotherapy
One Year Continuation
Post-Graduate Certificate in psychotherapy
Basic Sexuality
Childhood Sexual Abuse: Occurrence And Prevention
Working with Anger
Persecutor/Victim/Rescuer And Leveller
Women's (Metaphors in Our Lives) Marathon
Professional Seminar Series
Action Techniques In Therapy
Developing Clinical Skills
Gestalt Therapy Series: Theory and Practice
Relationship Making

Awareness in Bereavement Care; Level 2, A Foundation Course

Running Groups, Cruse

Counselling Young Children and Teens

Couples Therapy Training, Juliet Grayson

BA from Evergreen State University, Washington State in the US

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.


£55.00 per session

Additional information

My fee is £55 an hour for individuals and £60 for couples.



Monday to Friday.

Further information

I work with relationship problems, self esteem building and sexual issues.

I work with people who are holding or living with a secret and the impact this has on their lives.

I am trained and have extensive experienced in bereavement counselling.


Type of session

In person
Home visits

Types of client

Young people
Older adults

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Sandra Hailes

Sandra Hailes