Sandra Hailes

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BA, PG Dip in Psychotherapy, MBACP
Available for new clients
Available for new clients

This professional is available for new clients.

Exeter, Devon, EX4
Available for new clients
Available for new clients

This professional is available for new clients.

About me

I'm a qualified humanistic counsellor and psychotherapists, making use of a wide variety of psychotherapeutic disciplines. I am member of the British Association for Counsellors and Psychotherapists (BACP).

I offer skilled, professional support in a safe, confidential, friendly environment. Our sessions go beyond every day conversation to help you gain a deeper understanding of yourself and to make desired changes in your life.

Life can be difficult at times. Sometimes you know exactly what the challenges are, other times, the root of problem is not so clear. You may experience recurring relationship problems, behave in ways that don't support you or your relationships. You may struggle with addictions, compulsive behaviours, out of control anger or experience perplexing feelings of insecurity, stress or depression. Therapy can help with both specific problems and more complex, deep-seated issues that aren't so clear.

It is my experience that the therapeutic process can bring about lasting change and a deeper sense of self that can enable you to create a richer, more meaningful and satisfying life.

How I work

I work from an office in the centre of Exeter. There is plenty of parking and it is easy to find.

We will sit face to face in a relaxed, confidential environment. My manner is warm, relaxed, and engaging. I do not see myself as an authority on your life. We will very much work as a team. From a therapeutic standpoint, I will be looking for long term patterns, troubled relationship dynamics and unresolved internal conflicts. We will talk about these as they unfold in our sessions. We may do exercises or use various techniques to help this process go deeper.

I work both short and long term. I am client led, which means I work with you, at a pace and in the direction that best supports you. We will regularly review how our sessions are going.

I also bring to my work, life experience, as a retired journalist and business woman. I have extensive therapeutic training and a passion for what I do. I abide by the Ethical Framework for Good Practice in Counselling & Psychotherapy and confidentiality is fundamental to my practice. I have regular supervision that supports and monitors my work with clients.

Training, qualifications & experience

I trained for six years at Spectrum Therapy in London, one of the largest and most established centres for Humanistic Psychology in Europe. I have a certificate in Counselling Skills from Oxford Cambridge & RSA and have a BA from Evergreen State University in Washington.

I am also a trained as a bereavement counsellor through Cruse Bereavement.

I continue to take professional developmental courses and have regular supervision.

I have completed all three levels of the Internal Family Systems (IFS) training.

Spectrum Therapy in London

Certificate in Counselling Skills (Oxford Cambridge & RSA)
One Year Course in Psychotherapy
One Year Continuation
Post-Graduate Certificate in psychotherapy
Basic Sexuality
Childhood Sexual Abuse: Occurrence And Prevention
Working with Anger
Persecutor/Victim/Rescuer And Leveller
Women's (Metaphors in Our Lives) Marathon
Professional Seminar Series
Action Techniques In Therapy
Developing Clinical Skills
Gestalt Therapy Series: Theory and Practice
Relationship Making

Awareness in Bereavement Care; Level 2, A Foundation Course

Running Groups, Cruse

Counselling Young Children and Teens

Couples Therapy Training, Juliet Grayson

BA from Evergreen State University, Washington State in the US

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy


£70.00 per session

Additional information

My fee is £70 an hour for individuals and £75 for couples.


When I work

Tuesday to Thursday.

Further information

I have completed all three levels of the IFS training.

I am trained and have extensive experienced in bereavement counselling and addictions.

Exeter, Devon, EX4

Type of session

In person

Types of client

Young adults (18-24)
Adults (25-64)
Older Adults (65+)

Key details

DBS check

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Wheelchair user access
Wheelchair user access

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You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Online platforms



In person

Accredited supervisor, OCN, offering supervision to those in private practice, seeing individuals, couples, teens, online or in person.

View supervision profile

Sandra Hailes
Sandra Hailes