The Relationships Service

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A BACP-accredited charity

About us

The Relationships Service (Formerly Relate London North West, Hertfordshire, Mid Thames and Buckinghamshire) 
Counselling & Family Mediation


The Relationships Service is a long-established BACP-accredited charity offering affordable, high-quality counselling and mediation services since we were known as Marriage Guidance Counsel in 1946.
We support individuals, couples (including polyamorous relationships), families, and young people through a wide range of therapeutic services. Our sessions are available in-person, online (Zoom), or by phone, ensuring flexible access across London and other areas.
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🧠 Our Services Include:
•    Adult Relationship Counselling
•    Couples Therapy for Depression
•    Psychosexual Therapy (Sex Therapy)
•    Therapy for Compulsive Sexual Behaviour (Sex Addiction)
•    One Session Therapy
•    Family Counselling
•    Children & Young People’s Counselling
•    Family Mediation (Legal Aid & Mediation Voucher Scheme available)
•    Planning Together for Children - this program supports parents in prioritizing their children's needs during separation and co-parenting
•    Work placements for trainee counsellors with career progression
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🤝 Counselling & Mediation Support
If you're experiencing relationship difficulties, you don’t need to suffer in silence. Our focused, compassionate counsellors can help you explore the best path forward—whether that means rebuilding your relationship or separating with clarity and support.
Our Family Mediation service provides a confidential space to resolve disputes around children, property, and finances. Mediation is often faster, less costly, and more collaborative than going to court.
We offer:
•    FREE mediation for clients eligible for Legal Aid
•    Up to £500 in support via the Family Mediation Voucher Scheme
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🌍 Areas We Serve
•    London Boroughs: Barnet, Brent, Camden, Croydon, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Islington, Kensington & Chelsea, Merton, Richmond, Wandsworth, Westminster
•    Counties: Hertfordshire, Buckinghamshire (excluding Milton Keynes), Berkshire, Northamptonshire, Oxfordshire
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📞 Contact Us
•    🌐 www.relationships-service.org.uk
•    📧 info@relationships-service.org.uk
•    ☎️ 0300 003 2324
  
Everyone is asked to contribute to the cost of the service, and we offer a charitable bursary for those in financial need.

Training, qualifications & experience

Accredited Services with British Association for Counselling & Psychotherapy (BACP)- Membership no: 00109269

Our counsellors have all received special training in Relationship counselling. It takes two to three years to become a fully-qualified counsellor.

They undergo further training to specialise in areas such as family counselling, young people counselling, sex therapy, compulsive sexual behaviour & one session therapy.

Member organisations *

BACP
British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Areas of counselling we deal with

Photos & videos

Fees

Concessions offered for

  • Low income

Additional information

Everyone is asked to contribute to the cost of the service, and we offer a charitable bursary for those in financial need. We are a 'not for profit' organisation.

We offer:

FREE mediation for clients eligible for Legal Aid
Up to £500 in support via the Family Mediation Voucher Scheme

When we work

Mon Tue Wed Thu Fri Sat Sun
Early morning
Morning
Early afternoon
Late afternoon
Evening

Our sessions are available in-person, online (Zoom), or by phone, ensuring flexible access across London, Hertfordshire, Buckinghamshire, Berkshire, Northampton & Oxfordshire

Further information

If you're experiencing relationship difficulties, you don’t need to suffer in silence. Our focused, compassionate counsellors can help you explore the best path forward—whether that means rebuilding your relationship or separating with clarity and support.

Our Family Mediation service provides a confidential space to resolve disputes around children, property, and finances. Mediation is often faster, less costly, and more collaborative than going to court.

The Gables, 3 St Marys Road, Hemel Hempstead, Hertfordshire, HP2 5HL

4 Marlow Road, Maidenhead, Berkshire, SL6 7YR

Type of session

In person
Online
Phone

Types of client

Young people (13-17)
Young adults (18-24)
Adults (25-64)
Older Adults (65+)
Couples
Families
Groups

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Online platforms

Zoom

Social

The Relationships Service
The Relationships Service