About us
The Relationships Service (Formerly Relate London North West, Hertfordshire, Mid Thames and Buckinghamshire)
Counselling & Family Mediation
The Relationships Service is a long-established BACP-accredited charity offering affordable, high-quality counselling and mediation services since we were known as Marriage Guidance Counsel in 1946.
We support individuals, couples (including polyamorous relationships), families, and young people through a wide range of therapeutic services. Our sessions are available in-person, online (Zoom), or by phone, ensuring flexible access across London and other areas.
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🧠 Our Services Include:
• Adult Relationship Counselling
• Couples Therapy for Depression
• Psychosexual Therapy (Sex Therapy)
• Therapy for Compulsive Sexual Behaviour (Sex Addiction)
• One Session Therapy
• Family Counselling
• Children & Young People’s Counselling
• Family Mediation (Legal Aid & Mediation Voucher Scheme available)
• Planning Together for Children - this program supports parents in prioritizing their children's needs during separation and co-parenting
• Work placements for trainee counsellors with career progression
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🤝 Counselling & Mediation Support
If you're experiencing relationship difficulties, you don’t need to suffer in silence. Our focused, compassionate counsellors can help you explore the best path forward—whether that means rebuilding your relationship or separating with clarity and support.
Our Family Mediation service provides a confidential space to resolve disputes around children, property, and finances. Mediation is often faster, less costly, and more collaborative than going to court.
We offer:
• FREE mediation for clients eligible for Legal Aid
• Up to £500 in support via the Family Mediation Voucher Scheme
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🌍 Areas We Serve
• London Boroughs: Barnet, Brent, Camden, Croydon, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Islington, Kensington & Chelsea, Merton, Richmond, Wandsworth, Westminster
• Counties: Hertfordshire, Buckinghamshire (excluding Milton Keynes), Berkshire, Northamptonshire, Oxfordshire
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📞 Contact Us
• 🌐 www.relationships-service.org.uk
• 📧 info@relationships-service.org.uk
• ☎️ 0300 003 2324
Everyone is asked to contribute to the cost of the service, and we offer a charitable bursary for those in financial need.
Training, qualifications & experience
Accredited Services with British Association for Counselling & Psychotherapy (BACP)- Membership no: 00109269
Our counsellors have all received special training in Relationship counselling. It takes two to three years to become a fully-qualified counsellor.
They undergo further training to specialise in areas such as family counselling, young people counselling, sex therapy, compulsive sexual behaviour & one session therapy.
Member organisations *
BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.
Areas of counselling we deal with
Therapies offered
Fees
Concessions offered for
Additional information
Everyone is asked to contribute to the cost of the service, and we offer a charitable bursary for those in financial need. We are a 'not for profit' organisation.
We offer:
FREE mediation for clients eligible for Legal Aid
Up to £500 in support via the Family Mediation Voucher Scheme
When we work
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Our sessions are available in-person, online (Zoom), or by phone, ensuring flexible access across London, Hertfordshire, Buckinghamshire, Berkshire, Northampton & Oxfordshire
Further information
If you're experiencing relationship difficulties, you don’t need to suffer in silence. Our focused, compassionate counsellors can help you explore the best path forward—whether that means rebuilding your relationship or separating with clarity and support.
Our Family Mediation service provides a confidential space to resolve disputes around children, property, and finances. Mediation is often faster, less costly, and more collaborative than going to court.