Platfform for Change

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Available for new clients
Available for new clients

This professional is available for new clients.

Cardiff CF24 & Swansea SA6
Available for new clients
Available for new clients

This professional is available for new clients.

About us

👀Limited time offer - 50% off your first initial appointment.

We have a large team of experienced, compassionate counsellors who can work with people facing all kinds of challenges. Online, over the phone or face to face in Cardiff or Swansea. Whether there’s a specific challenge you’re facing, or you just aren’t feeling yourself right now, our counsellors work with you in a safe, confidential space

📅Evening and weekend appointments available
👩🏿Professional, compassionate counsellors
🌍Diverse languages
👨‍🦽Disabled access

It might be that you are struggling with anxiety, feeling low, grieving, or experiencing distressing thoughts. Or you may be looking to move forward and achieve your goals.

Counselling can help you work through your challenges, put together strategies for making life easier, and find your path forward.

Our counsellors can work with individuals, couples and young people age 7 plus. 

As well as English many of our qualified counsellors can speak a diverse range of languages including Bengali, German, Greek, Hindi, Norwegian, Polish, Urdu and Welsh.

We are part of Platfform the charity for mental health and social change. All our profits are reinvested into Platfform to support community projects.

Training, qualifications & experience

Our counsellors use many different types of talking therapies. These include things like cognitive behaviour therapy, or relationship counselling.

If you’re not sure what type of counselling would be best for you, that’s OK – we start by working that out together.

We can offer counselling online, over the phone, or face to face in Cardiff or Swansea. Our diverse team of counsellors are registered with a range of relevant professional accreditors.

Member organisations *

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Photos & videos


£5.00 - £65.00

Concessions offered for

  • Low income
  • Students
  • Unemployed

Additional information

Private counselling sessions with qualified counsellors start from £60 per hour and £30 for the initial assessment.

If you are unwaged then get in touch about our low-cost service with student counsellors.

When we work

Mon Tue Wed Thu Fri Sat Sun

We are open five days a week, and until 8pm on weeknights.

1 Pen-Y-Lan Road, Cardiff, CF24 3PG

Beaufort House, Beaufort Road, Morriston, Swansea, SA6 8JG

Type of session

In person

Types of client

Children (0-12)
Young people (13-17)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Additional languages


Bengali, German, Greek, Hindi, Norwegian, Polish, Urdu and Welsh.

Online platforms