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About us

Counselling helps when it feels like no one understands what it is like being you, or when your feelings make no sense to you or people around you. Support from friends and family is important but may not be enough. The counsellors at New Malden Counselling Associates are here to support you.

New Malden Counselling Service, which is based at The New Malden Methodist Church. Has been providing affordable, professional counselling for nearly 20 years. Now under new management, New Malden Counselling Associates are pleased to be able to continue this work. We are located in the heart of New Malden town centre, we pride ourselves on offering safe, confidential and affordable counselling.

Training, qualifications & experience

Each of our counsellors are fully qualified and members of British Association of Counsellors and Psychotherapists. (BACP). We are passionate about the work we do and ensure we are ethical in the way we conduct the counselling service and ourselves.

Our experience ranges are: relationship difficulties, divorce/separation, abuse, childhood trauma, bereavement/loss, depression/anxiety, anger, stress, low self esteem, eating disorders/addictions, lack of fulfilment and direction, loneliness/alienation and work difficulties.

Please visit our website for further information on each of our counsellors specific qualifications and experience.

Member organisations *


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

We have verified that at least one professional at this organisation is registered with the relevant professional body.


Additional information

New Malden Counselling Associates are committed to offering affordable counselling. With this in mind, there is a sliding scale of fees based on ability to pay.

The standard fee per session is £45. This may be reduced to £30-£35 for clients whose income is below average. For those who are unwaged or on a very low income, the fee is likely to be in the region of £25 per session. Should your financial situation change during the course of counselling, fees are subject to review.In cases of particular financial hardship, and in exceptional circumstances, an individual client may be able to have a limited number of sessions at £25 (or below) subject to counsellor availability.

The fee for the initial consultation is £30. In order to confirm the appointment, we require this fee to be paid in advance.Cancellations are chargeable unless at least 48 hours’ notice is received at least one week in advance.

Currently, cheques and cash are the preferred method of payment.


We offer appointments weekdays and on Saturdays. We have availability throughout the day and evening.

Further information

Types of clients:

Our counsellors have experience working with adults and teenagers. We offer long term and time limited counselling.

New Malden Methodist Church
49 High Street
New Malden

Type of session

In person

Types of client

Young people
Older adults
New Malden Counselling Associates

New Malden Counselling Associates