Margaret Miller

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Available for new clients
Available for new clients

This professional is available for new clients.

Wirral, Merseyside, CH60 1XF
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Do you want to feel less anxious, less depressed and more able to cope with life?  Would you like to develop more self confidence or to feel less overwhelmed? 

Do you want to feel able to do what feels right for you and not just what you feel others expect you to do?  Do you want to feel less stuck or emotionally numb and trapped in cycles of unhelpful thoughts and behaviours?

Are you wanting to process significant changes in your life that are troubling you such as bereavements, health conditions or in your relationships, identity or work life?

Do experiences in your earlier life feel unprocessed and over shadow your ability to live in the present moment?

As a qualified counsellor drawing on both the person-centred and cognitive behavioural approaches to therapy, I am able to provide a confidential, understanding, non judgemental, caring but professional relationship within which you can unravel your concerns and feelings.

The counselling service I offer gives you the opportunity to talk freely, without the need to filter your views and experiences, to gain the self awareness required to make changes in your life.

Just putting your thoughts and feelings into words, in a setting where you are understood and not judged, may be enough to enable you to gain the clarity or acceptance you need to "move on" and feel better in yourself. However, if you want to work in a more structured way to tackle anxiety or low moods in particular, I am able to incorporate the use of theory and skills from the cognitive behavioural approach to counselling into our work together.

This approach supports you to identify the relationship between your feelings, thoughts, behaviours and the influence of any rules, assumptions or beliefs you may have adopted that are unhelpful. 

Working using cognitive behavioural theory and techniques both within and outside of sessions supports a growing self awareness and understanding of what may be causing and maintaining your concerns. The approach is also empowering as it offers you a way of challenging and making changes to your thoughts, behaviours and belief systems to enable you to work towards the changes you are seeking. 

My overall aim as a counsellor, is to offer you the counselling approach, session frequency and duration of service that is shaped by your goals and needs. With an awareness that committing to funding a counselling service can be challenging in the current economic climate, regular reviews are always incorporated into my practice to ensure we remain focused on the outcomes you are wanting to achieve and your experience of the service.

Thanks for taking the time to read my profile. Please contact me for a free initial, no obligation, discussion to support you further in finding the counsellor you would like to work with 🦋 

Training, qualifications & experience

Counselling Qualifications:

Level 7 postgraduate diploma (PGDip) in Counselling and Psychotherapy Practice.

Level 5 diploma in Cognitive Behavioural Therapeutic Skills and Theory.

Level 3 certificate in Counselling Skills.

Other qualifications:

Certificate of qualification in social work (CQSW)

Best Interests Assessor (BIA) re Deprivation of Liberty Safeguards (DoLS)

Psychology (BA Hons)


I have worked with a wide variety of client  issues such as anxiety, depression, bereavement, low self esteem, unresolved childhood experiences, work related stress, identity, cancer, complex health conditions, relationship dynamics, lack of motivation and coping with sudden life changes. 

In addition to my experience of working as a therapist in private practice,  I have also worked as a volunteer counsellor, within the organisations of Wirral Mind and Age UK Wirral.

I have also supplied counselling services to employees of local businesses in addition to individuals funded by insurance companies and other funding streams.

Other relevant experience:

In addition to working part time as a counsellor, I also continue to work part time as a qualified, experienced social worker for adults and have over 30 years' experience of working in social care. I believe this role compliments my work as a counsellor as alongside my own life and counselling practice experience it provides a further understanding of the diversity of challenges life can present.

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.


£50.00 per session
Free initial telephone or online session

Concessions offered for

  • Trainee counsellors

Additional information

The free initial consultation sessions mentioned above are 15 to 30 minute telephone or online discussions to support you to decide if I am the counsellor you want to work with at this time. . 

When I work

Mon Tue Wed Thu Fri Sat Sun

I have limited availability for evening sessions on the days shown above. Please contact me to confirm current evening availability.

Further information

Face to face sessions offered from Heswall Hills Counselling Centre.

Online and telephone sessions also available.

Heswall Hills Counselling Centre, 99 Brimstage Road, Heswall, Wirral, Merseyside, CH60 1XF

Type of session

In person

Types of client

Young adults (18-24)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Level access rooms available for face to face sessions at Heswall Hills Counselling Centre.

Online platforms