About me

Coming into a counselling room for the first time can be overwhelming and asking someone else to listen to you, can be anxiety provoking, just knowing where to start is sometimes difficult for clients. We understand this and therefore provide a safe, welcoming and non-judgemental environment for our clients at all times.

I am aware that when people begin exploring their thoughts, feelings and emotions it can be difficult and painful, yet with the right level of empathy and teaching you the skills you need to make changes, leads my clients on to happier futures.

l work primarily as a Person-Centred and Cognitive Behavioural Therapy practitioner, however, I am also qualified in Transactional Analysis and Motivational Interviewing. We can incorporate any of these into therapy if we both agree it would benefit you.

I have experience working as a counsellor for mental health charities such as MIND, within schools and for the NHS. I have worked with adults, children and young people, as individuals or as families/couples, giving me vast experience in a wide range of areas. I work with people who are mainly experiencing issues such as anxiety, grief, low mood, depression, experiences of trauma and suicidal ideation.

I have offices in Southend, Rayleigh, Brentwood and Chelmsford. All easily accessible from the surrounding high streets.

Please note if you are NHS staff and you have been affected in your work or family, by the coronavirus, I will offer 6 free sessions.

Training, qualifications & experience

BA (Hons): Counselling
Fda: Counselling
Practitioners Diploma: Cognitive Behavioural Therapy

Post Graduate Certificate: Children and Young Person Improving Access to Psychological Therapies - Enhanced Evidence Based Practice in Cognitive Behavioural Therapy

Group Facilitation Skills

Narrative Exposure Therapy - Trauma/PTSD work

Trauma focused training (CBT)

Obsessive Compulsive Disorder (CBT)

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.


Concessions offered for

  • Keyworkers
  • Low income
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

  • Individuals: £45 a session
    Families and Couples: £60 a session
    Concessions for students and individuals claiming ESA or JSA.


8am - 8pm Monday - Friday 9am - 4pm Saturday - Sunday We have offices in Chelmsford, Rayleigh, Southend and Brentwood

Further information

I have worked as a counsellor at Mind, mainly with adults who are suffering from a range of mental health issues and disorders, such as depression, anxiety, bi-polar and personality disorders. I work within primary schools in the Essex area and for the NHS, under the Emotional Wellbeing and Mental Health Service (EWMHS) department, we see children 4 - 18 years old, who are experiencing emotional and mental health issues, such as anxiety, low mood, suicidal ideation, emotional issues, experiences of trauma and phobias, I work as part of a multi-disciplinary team. I also work for companies and agencies providing counselling support for staff members who are experiencing issues such as bereavement, work related injury, stress, and anxiety.



Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Rayleigh office has wheelchair access

Online platforms

Kelly Mayes

Kelly Mayes