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  • >Karen Mackey, Woking Counselling Support, Dip. Couns, MBACP (Accred), ACTO Prof

About me

I offer friendly and supportive sessions to help you explore and move on with problems.  My approach is open, objective and respectful of you.

Anxiety, depression and low mood are especially heightened in these times.  I offer a calm place where you have time and and attention to look at these or other issues you bring. I work with people of all ages and backgrounds whether you are looking for a session or two or more long-term Counselling.

Sometimes, Counselling can be the first experience of being with someone who is interested in you and your concerns.  Many problems are too difficult to resolve alone and speaking to someone outside your immediate circle can be liberating and give you new insights. What you are going through and how you experience it are unique to you; our work together is to discover new possibilities and hope so you can move forward.

I am a qualified, experienced, practical and Accredited Counsellor working with adults.  My Counselling is for individuals or couples, including same sex partners.

From therapy, I believe you will gain understanding about who you are and why you might think, feel and behave as you do.  Knowing this helps you manage emotions and relationships in a healthier way. We will also look to see what matters most to you; this can make decisions and choices simpler.

My experience includes working with depression, addictions, anxiety, sadness, loss, anger, abuse, self-esteem and relationship difficulties, confusion, family and societal issues.

As well as seeing couples and individuals privately, I have been a Counsellor and Assessor at Catalyst, a Guildford based drug, alcohol and well-being charity, and have also counselled at YMCA in Guildford.

My approach is practical and Integrative, meaning that I draw on different approaches to Counselling, including Person-Centred, Cognitive Behavioural Therapy (CBT), Psychodynamic, Solution Focussed Therapy and Transactional Analysis; I use whatever will help you manage your life in a way that works for you.

It is vital that the Counselling relationship will work for you, that you feel comfortable and able to trust me. I offer initial appointments at a reduced rate of £30 for individuals for a one-hour session.  If you are considering very brief counselling, I suggest starting with a session of 90 minutes.  A first appointment for partners is £45.

Individual Counselling

Your personal meaning, uniqueness as a person and what makes sense to you underpins my Counselling.

Depending on the situation, Counselling could involve disentangling situations or thoughts which are emotionally triggering and exploring why they are so. We would look at alternative responses and ways of coping which feel better to you.

Often patterns of thinking and behaviour become established and reoccur in ways which are not always helpful. Being aware of these can give a new and useful awareness and enable you to respond differently.

Where there are relationship problems, communication is often part of the issue and we would work on ways to change and improve this, amongst other concerns that might be there too. (Please note: if you are looking to explore a relationship with your partner, I strongly recommend you come along as a couple.)

Couples Counselling

I understand that relationships are very different; you might be in a heterosexual or same sex relationship, in a marriage, or in a less formalized partnership.

Your relationship will be the focus of Couples Counselling; this will be my client and at the heart of all the work we do together.

We will look at ways to strengthen and nurture that relationship whether you are having particular difficulties currently or are seeking ways to deepen your connection.

During the sessions we will look together at what you and your partner are putting into the relationship, where that might be coming from and the responsibility you both carry for how this plays out. There are many powerful tools to help you move forward.

You will take from Counselling, a greater knowledge and understanding of your relationship which will enable you to protect and develop it both now and in the future. You will also know yourself and your partner better.

Couples Counselling can feel very different from having individual therapy partly as it is likely to feel more structured and perhaps more directed.  There needs to be a willingness on both sides to engage in the process and commit to it.

Due to data protection legislation, I need both partners to contact me directly so that I know I have permission to get in touch with both.

Couples Counselling involves shared communication between Counsellor and both partners.

Sessions always include both parties.

And please ...

Contact me if you need more information or have questions.

Currently I am working online only, using Zoom or WhatsApp. Once the current situation eases, I will be offering a choice of online or face-to-face.

If you have any queries, drop me an email (wokingcounselling@outlook.com), call or text me (07495 267944).  I will get back to you quickly.

My website is at www.wokingcounsellingsupport.co.uk

Training, qualifications & experience


I have counselling experience at Catalyst in Guildford.

I have been a Counsellor at Dialogue, YMCA in Guildford.

Enhanced DBS (formally CRB) checked and updated yearly.

Qualifications and Training

  • Member of British Association for Counselling and Psychotherapy, Accredited (BACP)
  • Professional Member of ACTO (Association for Counselling and Therapy Online)
  • OCST Certificate in Online Counselling (Approved by ACTO)
  • Certificate in Transactional Analysis T101
  • Diploma in Couples Counselling and Psychotherapy, Centre for Counselling and Psychotherapy Education
  • CPCAB Level 4 Diploma in Therapeutic Counselling
  • NCFE Level 3 Award in Counselling Skills and Theory
  • NOCN Level Three Certified Programme of Core Competencies
  • PGCE
  • BA Hons

Continued Professional Development

I have regularly monthly Supervision with an experienced Counsellor to ensure I am practising safely and to the best of my abilities.

I believe it is vital to continue to develop my knowledge, understanding and counselling skills and am currently studying with this in mind. I have also attended many courses and workshops.  Amongst these are:

  • Working with Sexual Abuse
  • Bereavement and Loss
  • Working with Suicidal Risks
  • Counselling and the Autistic Spectrum
  • Understanding and Managing Stress
  • Issues Around Sexual Identity
  • Working Creatively

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.


The Association for Counselling and Therapy Online

The Association for Counselling and Therapy Online

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Cognitive and behavioural therapies
  • Couples counselling
  • Existential therapy
  • Humanistic therapies
  • Integrative
  • Mindfulness
  • Person-centred therapy
  • Solution focused brief therapy

Photos & videos


From £40.00 to £60.00

Additional information

First appointments:

£30 for 50 min - 1 hr session for individuals

£45 for 50 min - 1 hr session for couples

Second and further appointments Individual:

£40 for 50 min - 1 hr Individual Counselling session finishing before 5.30 pm on a weekday.

£45 for 50 min - 1 hr Individual session at all other times.

Some concessions are available.


£50 for 50 min - 1 hr Couples Counselling session finishing before 5.30 pm on a weekday.

£60 for 50 min - 1 hr Couples Counselling Session at all other times.

Some concessions are available.


Flexible after 9.30 am.

Further information

I am based on the outskirts of Woking, going in the Guildford direction.  There is easy parking just outside.


Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access

Types of client

Older adults
Karen Mackey, Woking Counselling Support, Dip. Couns, MBACP (Accred), ACTO Prof

Karen Mackey, Woking Counselling Support, Dip. Couns, MBACP (Accred), ACTO Prof