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Joanna Chrzastowska; Msc, Dip. in Couns., MBACP (Accred)

London E11 & W5
07928 447130 07928 447130

About me

Counselling and Psychotherapy in East London; E11 & West London W5.

My name is Joanna and I offer counselling and psychotherapy for individuals and couples in East London (E11) and West London (W5).

Given the current situation all sessions are delivered online or over the phone.

My approach to counselling and psychotherapy is first to create a safe space where one is accepted and valued for who they are, as they are, without judgement.

I value developing a caring and attentive relationship towards oneself which, I believe, translates to our relationships with those around us.

In my practice, I meet with people who bring along their challenges and dilemmas, their emotional pain, specific symptoms or problems they would like some relief from, or loss and grief that they have to cope with. Some people seek therapy as they have reached a turning point and come with a feeling that their life is not quite right; they look for real sense, purpose and meaning. They want to learn how to live more intentionally, with a sense of freedom and harmony within themselves.

I offer:

  • Individual Counselling & Psychotherapy
  • Couples Counselling
  • Relationship Counselling
  • Coaching & Mentoring
  • I periodically run well-being and psycho-educational groups

I work with wide range of psychological and emotional issues, be that stress, anxiety, relationship issues, depression, feeling sad, self-esteem issues, family issues, anger, trauma, and others.

My special interests and expertise include working with people who are looking to improve and enrich their relationships in all forms; relationship with themselves and relationships with others.

If you don't identify with any of the issues listed here, we can first discuss what you need as well as what your hopes and expectations are for our work together.

I offer a free 15-minute phone assessment so that we can discuss your reasons for seeking therapy and how we might work together.


At our first session, we can discuss the issues that are of concern to you and your hopes and expectations for our work. This first meeting might help you get a sense of who I am as a person and how I can support you. I believe that it is important that you find a therapist that you feel at ease with, who you get the sense of being able to trust and build a relationship with over time.

There is no obligation to continue after this first meeting.

I am available for telephone consultations from Monday to Saturday. I aim to respond to all voice messages/texts/emails within 24 hours.


I work from two locations, one is in Wanstead / Snaresbrook (E11) – 4 minutes walk from Snaresbrook Underground Station and 10 minutes walk from Wanstead Station (both on Central Line, three stops away from Stratford), and the other is Ealing Broadway (W5) – 10 minutes walk from Ealing Broadway Underground Station.

Training, qualifications & experience

I have a Msc. in Life Sciences.

I completed a four-year Psychotherapy Advanced Course (Transactional Analysis).

I am accredited by British Association for Counselling and Psychotherapy (BACP) and National Counselling Society (NCS).

My approach incorporates aspects of humanistic, psychodynamic and cognitive-behavioural therapy. My style is relational.

I have integrated some ideas and techniques from mindfulness, yoga, and embodied approaches to life and therapy.

Experience: I have worked as a therapist since 2011.


  • BACP (Registered Accredited Member; 236487)
  • National Counselling Society (Accredited Registrant; NCS16-03443)
  • EATA

    Fully insured
    Data Protection Registered

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

I also offer online sessions.

Therapies offered

  • Acceptance and commitment therapy (ACT)
  • Couples counselling
  • Group therapy
  • Humanistic therapies
  • Integrative
  • Interpersonal therapy
  • Mindfulness
  • Person-centred therapy
  • Play therapy
  • Psychodynamic therapy
  • Solution focused brief therapy
  • Transactional analysis
  • Transpersonal psychology

Photos & videos


From £55 upwards, fees for sessions at the end of day are higher. Sessions last 50 minutes.

Reduced Fees Sessions Appointment:
I do keep some reduced fee spaces available during the day for clients who are students, unemployed, or for those on a low income. Currently there is a waiting list for these spaces. Please arrange an initial consultation with me to discuss.

Further information

My name might already have told you that I grew up in Poland where I spent my childhood and completed my formal education.

Nearly 15 years ago, led by the desire to experience life in a new culture and challenge myself in an unfamiliar context, I relocated to the UK.

My style of counselling and psychotherapy has grown out as a result of working through the various ways of being in interpersonal relationships and an ongoing exploration of the human condition.

I believe we are all deeply interdependent people and I am committed to promoting sense of inclusivity and connection.

My professional experience includes working in private practice and both statutory and voluntary organisations.

I work in English and Polish.

In addition to counselling & psychotherapy I also periodically run wellbeing / psycho-educational groups and life coaching sessions for everyone who wishes to improve their self-knowledge, learn how to better communicate and connect with others, and identify their personal goals in life.

I believe we all have an opportunity to live in attunement with what really matters to us, and with a sense of freedom and harmony within ourselves. My passion is to facilitate each individual person to live more consciously and more purposefully whilst meeting the daily challenges and limitations of life.

Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access


East London E11: Tue - Thu 9am - 9pm West London W5: Mon 9am - 9pm

Types of client

Young people
Older adults


Joanna Chrzastowska; Msc, Dip. in Couns., MBACP (Accred)

Joanna Chrzastowska; Msc, Dip. in Couns., MBACP (Accred)