About me

These are anxious times for many people and we are all faced with challenges that we have never had to deal with before.
I am Jill and I am an experienced Counsellor and Life Coach, helping my clients with a variety of challenges, including Anxiety, Trauma, Post-Lockdown issues, Domestic Abuse and relationship issues to name a few.

I am now back offering face to face appointment as well as telephone or on line sessions. 

What happens during the session?

We talk through your anxieties and issues in a welcoming, friendly, tranquil, and confidential environment. I deal with all types of counselling issues including anxiety,  depression and low self esteem, abuse issues and emotional concerns. I feel I can help offer a positive outcome, by helping you to understand how stress manifests itself in the physical form can be helpful in overcome anxieties, eating disorders and panic attacks.

I have been trained in person-centred and psycho-dynamic counselling as well as CBT,  meaning I can apply the appropriate skills to your emotional well being. I place great emphasis on our therapeutic relationship so that you will feel confident and comfortable to safely discuss your concern/distress/issue.

I am available at weekends as well as weekdays. Should a crisis arise, I am available for contact and I can be available for urgent sessions.

Getting in touch...

Please call me or text me on 07800 639141 or if you would prefer to use the landline number you can call me on 01379 897055 or click here to send me an email. I am happy to answer any questions you may have.

Training, qualifications & experience

  • Degree in Counselling studies BA(Hons). University of Essex.
  • HE Dip.
  • Individual member of BACP.
  • Certificate in Grief counselling
  • Certificate in Pornography and sex addictions.
  • Certificate in people that self harm.
  • fully trained Samaritan

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

  1. Domestic Abuse

In situations of domestic abuse please text code D at the end of your message. I will always put my full name instead of counselling during these times. Jill Mitev-Will. I will only ring you when you have told me to or we can arrange for you to call me when suitable. Due to the nature of domestic violence if I ring and its not yourself I will just put down the phone or similar. I am experienced in dealing with these situations but with the current situation I do understand partners may be in the home. I could also offer on line support. 

Relationship issues.

I offer couples counselling to support people in relationships who may be considering separation. Some of the main reasons couples come for therapy stem from communication problems, sexual difficulties and differences, and sexual infidelity. In order to provide successful therapy it may depend on each partners dedication to the process.

Life coaching.

I am a creative life coach helping clients who want to make change in both their personal and professional lives. I can help you develop a more open creative way of living.


£55.00 per session

Additional information

Individuals - £55

Couples - £65

Telephone appointments during the Coronavirus outbreak are charged at £45 for the full hour. Please email me or text me to arrange 07800 639141.

All cancellations need 48 hours notice otherwise full charges apply.

Our first appointment will be for you to discover if therapy is for you. This does not obligate you to attend future appointments. So that you can explain your current issues and for you to decide if you would like me to work together with you.

Full Liability Insurance held.


Open 6 days a week. 9am is the first appointment and 8pm is the last appointment time Monday - Friday are 8.30 am until last appointment 8pm. Saturdays 9 am until 4pm. Sundays closed. 

Further information

Telephone counselling

Many people have very busy lives and therefore Telephone counselling offers an alternative to a face to face meeting. It means one can set time aside in the privacy of their home or office to concentrate on their booked telephone appointment.

I have offered many counselling telephone appointments to clients throughout the country so it's not restricted to local people. It offers flexibility and can fit around your diary. It's an excellent way for people to have therapy at the times and days suitable for them. I can also offer this therapy over weekends including Sundays. All my calls are made from my counselling practice meaning it is safe and confidential. I can also offer Skype appointments.

Aisling House
The Street
IP22 1HX

Norwich Well Being Centre
IP29 5LU

Type of session

In person

Types of client

Young people
Older adults

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.