Jessica Hayes Verified Professional Verified Professional
Verified Professional

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CBT and EMDR Therapist, ReImagine Therapy. BABCP accred.

About me

Hi, my name is Jess. I am a Cognitive Behavioural Psychotherapist, with over a decade of experience of working within mental health and suicide prevention in many roles. I am warm, approachable, and value an open and honest relationship with my clients. I work with both adults and teenagers.

I know that it can be pretty daunting to look into getting some help, and you may not know which type of therapy to look into or even whether it is therapy that you want. Even reading this takes a lot of courage so well done for getting to this stage, I imagine this wasn't easy. If you get in touch, we can have a free 15 minute phone conversation or I can respond to email enquiries to answer any questions you might have about this process. I find it really helpful to have these conversations with you before we agree to an assessment appointment, so that you can get an idea of who I am and whether I am the best person to help you right now.

I work with a number of difficulties, including (but not limited to); OCD, low self-esteem, generalised anxiety disorder, panic disorder, stress, trauma, phobias, feeling sad and depression, suicidal thoughts, self-harm, and post-natal depression. If you get in touch then together, we can figure out whether I can help or if a different approach might be what you are looking for. I do this job to help people so if I feel that someone or something else will have a better chance of working for your difficulties then I will be honest about this so you can find the most appropriate support for your needs.

We will work together every step of the way to help you to reach the goals you have for your emotional wellbeing and you are in control over what we do. You don't have to wait until things get really bad to look for help, the earlier you look into this, the quicker you can get back to doing things that you might have stopped feeling able to do. Regardless of how bad you feel right now, this type of therapy can be really helpful in understanding yourself more.

I am really passionate about what I do and love to work with my clients to gain an understanding of what is impacting on them now so we can figure out how to move forwards to a place where they feel better. This is one thing that is great about CBT, it is all about working together with no judgement, in a safe and confidential space.

Please have a look at my information and my website and don't hesitate to get in touch with any questions you may have about myself, my business, and therapy in general. I offer appointments both in the week and on weekends to try and ensure I am available to fit around your other commitments.

Training, qualifications & experience

Although I have experience in delivering different types of therapy, my core qualification is in cognitive behavioural therapy (CBT) and I am also a trained EMDR Therapist. This means that I deliver CBT and EMDR in a way which is evidence-based (there is proof that it works for many different problems) and that I have done extensive training in this type of therapy over several years. I really believe in the effectiveness of these types of therapy, which is why I am so passionate about them.

I am a BABCP (British Association of Behavioural and Cognitive Psychotherapies, the governing body for CBT in the UK) accredited Cognitive Behavioural Psychotherapist. My formal qualifications are:

  • Postgraduate diploma in Cognitive Behavioural Psychotherapy
  • Masters of Science in Cognitive Brain Imaging
  • Bachelors Degree (with hons) in Psychology

A combination of these qualifications in addition to numerous short courses in specialist areas (including OCD, working with teenagers, and postnatal depression), have allowed me to gain an extensive knowledge of mental health and cognitive behavioural therapy in particular. I am also ASIST (Applied Suicide Intervention Skills Training) qualified with over 3 years of specialist experience in suicide prevention.

In terms of experience, I have worked in mental health for over a decade in various roles. This includes working within mental health wards, supporting people in the community, and delivering therapy in residential children's homes. For the past three years, I have also worked as a suicide prevention advisor alongside my therapy practice. I am confident in treating a range of mental health difficulties and have a large amount of experience in working with OCD, anxiety disorders, and low self-esteem in particular, with additional passions of maternal mental health.

Member organisations


British Association for Behavioural and Cognitive Psychotherapies (BABCP)

The BABCP is the lead organisation for Cognitive Behavioural Therapy in the UK.

Membership is open to anyone with an interest in the practice, theory or development of CBT. BABCP also provides accreditation for CBT therapists.

BABCP accredited members adhere to the Standards of Conduct, Performance and Ethics in the Practice of Behavioural and Cognitive Psychotherapies, and are willing to be scrutinised in this adherence as required.

Other areas of counselling I deal with

Perinatal OCD

Low self-esteem


Post natal depression

Post natal anxiety

Low self-confidence

Feeling sad

Photos & videos


£70.00 per session

Additional information

  • Initial FREE 15 minute phone consultation (with no obligation) to have a conversation about what you are looking for help with in order to decide together whether CBT may be right for you.
  • Following this, an hour-long assessment session is £70, which includes a discussion of how to move forwards and how we can approach your difficulties with therapy.  There will be no obligation to book therapy sessions following this if you do not feel ready.
  • 60 minute sessions are £70 following an assessment, however please get in touch to discuss these fees.
  • I offer face-to-face and Zoom sessions, with procedures to limit risks relating to COVID19 for face-to-face appointments.
  • I have some ability to offer concessionary rates but these are limited and entirely dependent on how many concessionary clients I have at the time.

When I work

Mon Tue Wed Thu Fri Sat Sun

Sessions that are on a Saturday and my later sessions on week days (4:30-5:30pm) are my busiest so if you need these time slots please let me know when you initially get in touch.

Further information

Cognitive Behavioural Therapy (CBT) can help with a large range of emotional and mental health difficulties, from low mood and anxiety, to post traumatic stress disorder and obsessive compulsive disorder. I created a business to deliver therapy privately and ensure that I do this to the highest possible standards. At ReImagine Therapy, I provide a safe and warm environment, working collaboratively with clients to help them to achieve goals for their emotional wellbeing. This means that you can decide what you want to work towards, and then I will help you to achieve this. A key aspect of my approach is to make sure that we both have a true understanding of what is going on for you right now and why we work with the issue in the way that we do. This means that, if any difficulties arise after therapy, you feel to manage this yourself.

As an accredited member of the BABCP, I follow their ethical framework and have regular supervision to ensure that I am helping people in the best way possible. I have professional indemnity insurance and the building in which I work is accessible, warm, and private.

ReImagine Therapy, 10 Marsh Street, Warrington, Cheshire, WA1 3QA

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

A downstairs therapy room is available with parking directly outside of the building. Please do let me know if you need an accessible room and parking directly outside so I can ensure this is arranged.