Jen Brown, Dip Couns, MBACP Reg

Jen Brown, Dip Couns, MBACP Reg

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07967 797786

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07967 797786

About me

Welcome and thank you for taking the time to visit my profile ...

Hi, I'm Jen Brown - Step-By-Step Counselling, a professional Person-Centred and Integrative Counsellor/Psychotherapist and Holistic Therapist, holding a Level 5 Diploma in Therapeutic Counselling and qualifications in CBT, Mindfulness and Holistic Therapies.

I have been a therapist at Castle Clinic, Bridgnorth, since 2009 and have built a thriving private practice, with clients often contacting me on recommendation of my services. I have extensive experience working with both Adults, Adolescents, Couples and Families, am employed as a School Counsellor and offer private Counselling/Psychotherapy and holistic therapies from my confidential therapy room in Bridgnorth.

I offer 1 and 2 hour sessions, bespoke to your individual requirements and work flexible hours, with both daytime, evening and weekend appointments. I work closely with local GP Practices, receiving regular referrals, and accommodate private healthcare referrals. I also offer bespoke corporate packages to organisations and businesses and provide Supervision to other Counsellors/Training Student Counsellors.

Person-Centred/Integrative Counselling/Psychotherapy, provides a safe space for you to be understood, respected, and listened to empathically without judgement. Through exploring your issues and feelings, you can begin to better understand yourself and identify areas to change and strengthen. Step by step, you will work through those areas, be given strategies, methods to use and explore different approaches, to help you make lasting changes and improve your overall well-being.

I offer a range of Integrative and Holistic Therapies and strategies; Person-Centred/Humanistic Therapy, CBT, Mindfulness, Solution-Focused, TA, Psychodynamic, Meditation/Relaxation Techniques, Reiki and Crystal Healing etc, each session is bespoke, tailored to your needs at the time.

Areas of Speciality
Anxiety, Stress, Depression, Abuse, Addictions, Anger Management, Bereavement/Grief/Loss, Relationship Issues, Trauma, PTSD, Eating Disorders, OCD, Low Self Esteem/Self Confidence and many more.

Qualifications, Memberships & Quality Assurance
I am a Registered Member of BACP (British Association For Counselling and Psychotherapy), UKRF (UK Reiki Federation) and CNHC (Complimentary and Natural Healthcare Council), am CRB/DBS checked and hold full Indemnity Insurance. I am a BUPA (MHW) Registered Therapist, registered on the Healthcode Private Practice Register and approved by AXA PPP Healthcare, Vitality Health, Allianz Worldwide Healthcare and Healix Health Services. I am registered with the ICO (Information Commissioner’s Office) and work within the guidelines of The General Data Protection Regulation (GDPR). My latest Data Protection and Privacy Policy can be found on my website and facebook page - giving you peace of mind of a professional and ethical service.

To be a member of these professional bodies, therapists have had to meet very high standards and are bound by the BACP ethical framework and code which safeguards and protects both the client and the Counsellor.

In line with my professional Code of Practice, I receive excellent supervision on a monthly basis, to discuss my work to ensure best practice; thus ensuring ethical and professional standards are maintained in accordance with BACP Ethical Framework and regulations. The identity of all my clients remains confidential throughout the supervision process. I also undertake continued professional development (CPD) to develop new skills to further benefit clients and maintain my BACP Registered Membership status.

Private Practice Therapy Room
I offer Counselling and Psychotherapy from my Bridgnorth Private Practice - a warm, confidential, relaxing, smoke free and safe space.  My ground floor therapy room is just a short walk from Bridgnorth High Town, is serviced by local bus routes and is easily accessible, with ample free and private car parking. Please contact me for full address and directions.

I believe face-to-face Counselling/Psychotherapy is most effective, however, if distance/travel is an issue for you, I also offer therapy via Skype, Video Call and telephone - at pre-arranged mutually convenient time.

Please see below and my website for photographs of my comfortable and confidential therapy space.

My Practice Hours
I work flexible hours to accommodate circumstances and lifestyle, and are happy to offer concessionary rates where needed.

Monday - Friday 9am to 9pm
Saturday - 10am-5pm

Confidentiality is paramount. I treat all information disclosed to me by you as confidential. However, if I believe that you are in danger of harming yourself or others, or that a child is at risk, I reserve the right to inform outside agencies - I would, wherever possible, discuss this with you first. If you disclose information about terrorist or criminal offences I have a professional obligation to tell outside agencies.

So Could You Benefit From Counselling/Psychotherapy?
Realising you may need some extra support can be difficult to accept, but this is the first step in the right direction.

Do you feel?

  • Lost?
  • Constantly stressed and anxious?
  • Unable to cope?
  • Sad/low a lot of the time?
  • Overwhelmed?
  • Lacking in motivation?
  • Helpless and not in control?
  • Not appreciated?
  • Frustrated with life / yourself / people?
  • Confused as to what direction to take?
  • Not heard?
  • Emotionally traumatised?
  • You have lost touch with who you are?
  • You are always pleasing others, not yourself?

Have you experienced?

  • Anxiety?
  • Stress?
  • A loss, such as bereavement, loss of a relationship or friendship?
  • Depression?
  • Abuse?
  • A trauma?
  • Health issues?
  • Work issues?
  • Bullying or friendship issues?
  • Low self-esteem or low self-confidence?
  • Addiction problems?
  • Anger Issues?
  • Obsessive thoughts?

If you are experiencing any of these difficulties, this is exactly the time when Person-Centred/Integrative Therapy/Counselling and Holistic Therapy can help.

So What's Involved?
Your initial session will form our introduction, contract and assessment, where both parties will decide whether this form of therapy is right for you. During this initial session, you will of course have opportunity to explore presenting issues and be given opportunity to reflect on areas to focus and be given suggestions on a way forward for you.

The therapeutic relationship between client and therapist is paramount, so I am always guided by whether you feel you wish to continue therapy with me, if needed. Any subsequent sessions are generally 1 hour, but can sometimes be longer if required, and each session is tailored to your needs at the time. At the end of each session you will be asked if you wish to continue with your therapy journey. You are an individual and will be treated and respected as that - there are no limits to the number of sessions required or indeed an ‘average’ number needed - your therapy is as individual as you are. I work at your pace, but am also mindful of achieving as much as possible in all our sessions.

Person-Centred/Integrative Therapy offers a safe environment where you can explore yourself and life’s issues without fear of rejection or judgment. In time, you will begin to understand yourself, your strengths and weaknesses and identify how you can move forward and make changes to enhance your life and individual experience. Adapting your coping strategies, learning new skills, understanding what is in your control and how to let go of what is not working for you can simply transform the way you look at and handle situations - which can ultimately change your life.

Additional Therapies Available
To compliment my Counselling/Psychotherapy practice, I also offer Reiki Healing and Crystal Therapy - combining these therapies can be extremely effective for lasting therapeutic change.

Reiki/Crystal Healing is a relaxing and powerful treatment, which helps release emotional blocks, balance emotions, relieve stress and anxiety and promote a deep sense of well-being. These therapeutic treatments alongside Counselling/Psychotherapy offer a complete holistic therapy for mind, body and soul.

I am a CNHC qualified Usui Shiki Ryoho Reiki Master Practitioner and hope to continue onto Master Teacher, so that I can too pass on the wonderful practice of Reiki.

So What To Do Next?
Sometimes acknowledging you may need support is the hardest step.The next step is to ask ...

Please feel free to contact me via email, text or call me for an informal chat to discuss any aspects of the therapies I offer - I will happily answer any queries you have, then you can decide if Therapy with Step-By-Step Counselling is right for you.Your enquiry will be treated in the strictest confidence.

Finding the right therapy for your needs is paramount. Should you decide that therapy with Step-By-Step Counselling is right for you, we can arrange your initial assessment and therapy session at my Private Practice, or via Skype, Video Call or telephone.

Further Information
For further details, please see my websites:-

or Facebook Pages:-

Or feel free to call me on 07967797786 - I am more than happy to answer any queries you may have.

Thank you so much for taking the time to read my profile, I sincerely hope I can be of help and part of your journey.

Warmest regards,

Training, qualifications & experience

BACP Registered Membership
CNHC Registered Membership
UKRF Membership
Bupa (MHW) Registered Therapist

Diploma in Therapeutic Counselling Level 5 (qualifying 2009)
Counselling Skills Level 4
Person-Centred Counselling
Humanistic Counselling
Psychodynamic Counselling
Cognitive Behavioural Therapy
Solution Focused Therapy
Transactional Analysis
Meditation/Relaxation Techniques
Reiki Healing
Crystal Healing

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Member organisations


Accredited register membership

Other areas of counselling I deal with

I am also a Usui Reiki Master Practitioner and Holistic Therapist, so can offer Reiki Healing and Crystal Healing Therapy to compliment your Counselling/Psychotherapy session. Combining these therapeutic modalities can be a truly effective therapy for lasting change; healing mind, body and soul.

For further details on Counselling combined with Reiki/Crystal therapy, please see my websites or don't hesitate to give me a call me on 07967797786 - I'd be happy to explain how this works and to see if this combination is right for you.

Counselling and Psychotherapy can also be offered via Skype, Video Call and telephone - at a pre-arranged mutually convenient time.

Photos & videos

  • My Private Practice Therapy Room
  • My Private Practice Therapy Room
  • My Private Practice Therapy Room
  • My Private Practice Therapy Room
  • My Private Practice Therapy Room
  • My Private Practice Therapy Room
  • My Private Practice Therapy Room
  • My Private Practice Therapy Room
  • Approved by AXA PP Healthcare
  • Approved by Allianz Worldwide Care
  • Approved by Healix Health Services
  • Approved by Vitality Health
  • Bupa Registered Therapist
  • Memberships
  • BACP Registered Member
  • BACP Registered Member
  • CNHC Membership
  • UKRF Membership
  • Step-By-Step Counselling
  • Step-By-Step Counselling


Individual Counselling/Therapy - Initial Consultation, Assessment & Therapy (1 hour 15 minutes) £55, subsequent sessions £50 per 1 hour session                                                     

Couples Counselling/Therapy - Initial Consultation, Assessment & Therapy (1 hour 15 minutes) £65, subsequent sessions £60 per 1 hour session                                               

Family Counselling/Therapy - Initial Consultation, Assessment & Therapy (1 hour 15 minutes) £85, subsequent sessions £80 per 1 hour session                                                             

Counselling with Holistic Therapy - Initial Consultation, Assessment & Therapy (2 hours+) £75, subsequent sessions £70 per 2 hour session                                                 

Counselling Supervision For Counsellors/Therapists - £60 per 1 hour session                   

Counselling Supervision/Therapy For Student/Training Counsellors - £40 per 1 hour session

Concessionary rates available for Children, Adolescents, OAP's and those on low income, where applicable

Further information

For further information, please see my websites and Facebook pages:

Or call me on 07967797786

Maps & Directions

Bridgnorth, WV16

Type of session

Online counselling: No
Telephone counselling: Yes
Face to face counselling: Yes

Practical details

Sign language: Unspecified
Other languages: None


Wheelchair access: Unspecified


I offer flexible appointment times, daytime, evening and weekends Monday - Friday 9am to 9pm Saturday - 10am to 5pm

Types of client

Young people
Older adults
Employee Assistance Programme

Supervision & training

I offer Person-Centred/Humanistic Counselling/Psychotherapy Supervision to fellow Counsellors and Student Counsellors.

Online supervision:No
Telephone supervision:Yes
View supervision profile