Jen Brown

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Dip Couns, Adv Dip Hyp, Dip NLP, MBACP, GHR, CNHC & UKRF Reg
Available for new clients
Available for new clients

This professional is available for new clients.

Bridgnorth, Shropshire, WV16
Available for new clients
Available for new clients

This professional is available for new clients.

About me


I'm Jen Brown - Step-By-Step Counselling & Therapies, a professional Person-Centred and Integrative Counsellor/Psychotherapist, Advanced Clinical Hypnotherapist, EMDR Therapist and Holistic Therapist, holding a Level 5 Diploma in Therapeutic Counselling, Advanced Diploma in Clinical Hypnotherapy, Diploma in NLP and qualifications in CBT, EMDR Therapy, Mindfulness and Holistic Therapies.

I have been a therapist in Bridgnorth, Shropshire since 2009 and have built a thriving private practice with clients often contacting me on recommendation of my services. I have extensive experience working with adults, teenagers, couples and families, am employed part-time as a School Counsellor and offer private counselling, psychotherapy, CBT, bereavement counselling, EMDR therapy, hypnotherapy, mindfulness, meditation and holistic therapies from my confidential therapy rooms just on the outskirts of Bridgnorth, Shropshire.

These ground floor therapy spaces are set in idyllic countryside and offer a peaceful, confidential and safe environment, where reflection, transformation and healing can take place. They are serviced by local bus routes, have ample free parking and are easily accessible from the surrounding areas of Shrewsbury, Telford, Ludlow, Wolverhampton, Dudley, Stourbridge and Kidderminster. If travel, mobility or distance is an issue for you, I can also offer bespoke online therapy via Skype, FaceTime, WhatsApp Video Call, Zoom or Teams and of course via telephone.

I work flexible hours, with both daytime, evening and weekend appointments, work closely with local GP Practices receiving regular referrals and accommodate private healthcare referrals. I also offer bespoke corporate packages to organisations and businesses and provide Supervision to other Counsellors/Therapists and Counselling/Therapy to training student Counsellors.

In addition, I work with Perry & Phillips Funeral Directors, Bridgnorth, to offer a free bereavement support service. Our weekly 'supportive chats' and monthly 'group bereavement counselling sessions' can be of great support at such a difficult time. 

Therapies available:

Person-Centred/Integrative Counselling/Psychotherapy/CBT, provides a safe space for you to be understood, respected, and listened to empathically without judgement. A range of theories and modalities such as; Person-Centred/Humanistic Therapy, CBT, EMDR Therapy, Mindfulness, Solution-Focused Therapy, Transactional Analysis, Psychodynamic, meditation/relaxation techniques, may be used to provide the right therapy for you.

Bereavement Counselling, offers a safe place to explore your feelings and thoughts following the loss of a loved one.  Working together, we can explore coping strategies and techniques to help you come to terms with your loss, in time, and find a way forward.  This is a respectful service, taking into consideration the appropriate pace for you. EMDR Therapy and Hypnotherapy are also available, if considered beneficial.

EMDR Therapy facilitates the desensitisation of traumatic memories, cognitive restructuring and significant reduction in symptoms through accessing and re-processing target issues whilst completing sets of bilateral stimulation through rhythmical eye, auditory or kinaesthetic movements.

As an experienced Counsellor, Psychotherapist and Hypnotherapist you can be assured of being guided through the EMDR process at a safe pace for you. Multiple sessions will be required, depending on the trauma issue, to achieve effective results over an appropriate time frame.

Hypnotherapy is an effective form of therapy used to treat conditions, issues or change unhelpful habits. It harnesses the power of suggestion to encourage positive change, whilst the client is in an ‘altered state of awareness and relaxation’. I offer single sessions and also Hypnotherapy Programmes, which are a set number of sessions of Hypnotherapy, Counselling, Psychotherapy and specific strategies and techniques. Programmes include: 'Anxiety and Stress Relief'', Confidence and Self-Esteem Building', 'Sleep Well', 'IBS Relief', 'Beat Your Phobia', 'Alcohol Awareness', ‘Stop Smoking’, ‘Weight-Loss’ and 'Gastric Band Weight-Loss'.

Hypnotherapy mp3 audio recordings are also available to download from my website. These have been specifically created to aid relaxation and sleep, help alleviate anxiety, stress and tension and improve overall well-being. Please see my website for further information.

Mindfulness and Meditation sessions can significantly improve wellbeing, bringing a sense of inner peace, balance and self awareness.  I offer mindfulness meditations and also spirtually guided deep healing meditations, all bespoke and tailored to each indivual every session.  I also offer group meditations, again deeply spiritual and transformative sessions to help you centre, ground and aid your soul journey.

Holistic Therapies - reiki, reiki crystal healing and distant healing are complementary/holistic, energy-based healing therapies which support and encourages natural self-healing abilities; whilst promoting a feeling of deep relaxation, harmony and well-being. These relaxing treatments can be combined with counselling/psychotherapy for a truly holistic approach to improve your well-being. Please see my website for further information.

Challenges & issues worked with:

Anxiety, stress, depression, abuse, addictions, anger management, trauma, PTSD, bereavement/grief/loss, relationship issues, eating disorders, OCD, low self esteem/self confidence, weight loss, phobias, quit smoking, IBS, insomnia, public speaking, exam/driving performance, pain management and much more - please see my website;

Professional Memberships:

I am a Registered Member of BACP (British Association For Counselling and Psychotherapy), GHR (General Hypnotherapy Register), GHSC (General Hypnotherapy Standards Council), am CRB/DBS checked and hold full Indemnity Insurance. I am also a BUPA (MHW) Registered Therapist and a member of UKRF (UK Reiki Federation) and CNHC (Complimentary Natural Healthcare Council). I am registered with the ICO (Information Commissioner’s Office) and work within the guidelines of The General Data Protection Regulation (GDPR). My latest Data Protection & Privacy Policy can be found on my website and Facebook page - giving you peace of mind of a professional and ethical service.

To be a member of these professional bodies, therapists have had to meet very high standards and are bound by the BACP ethical framework and code which safeguards and protects both the client and the Counsellor. In line with my professional Code of Practice, I receive excellent supervision on a monthly basis, to discuss my work to ensure best practice; thus ensuring ethical and professional standards are maintained in accordance with BACP Ethical Framework, GHR, GHSC, CNHC and UKRF regulations. The identity of all my clients remains confidential throughout the supervision process. I also undertake continued professional development (CPD) to develop new skills to further benefit clients and maintain my BACP, GHR, GHSC, CNHC and UKRF Registered Membership status.

My therapy room:

I offer counselling, psychotherapy, CBT, bereavement counselling, EMDR therapy, hypnotherapy, mindfulness, meditation and holistic therapies from my Bridgnorth private therapy room - a warm, confidential, relaxing, smoke free and safe space.  My ground floor therapy room is just a short walk from Bridgnorth High Town, is serviced by local bus routes and is easily accessible, with ample free and private car parking. Please contact me for full address/directions and view my website for photographs of my comfortable and confidential therapy space.

I offer face-to-face therapy, however, if time, health concerns, distance, travel or mobility is an issue for you, I also offer therapy via Skype, FaceTime, WhatsApp Video Call, Zoom and via telephone.

Practice hours:

I work flexible hours to accommodate circumstances and lifestyle, and are happy to offer concessionary rates where needed.

Monday - Friday 9am to 9pm
Saturday - 10am-12pm


Confidentiality is paramount. I treat all information disclosed to me by you as confidential. However, if I believe that you are in danger of harming yourself or others, or that a child is at risk, I reserve the right to inform outside agencies - I would, wherever possible, discuss this with you first. If you disclose information about terrorist or criminal offences I have a professional obligation to tell outside agencies.

So what to do next?

Sometimes acknowledging you may need support is the hardest step. The next step is to ask.

Please feel free to contact me via email, text or call me on 07967797786 for an informal chat to discuss any aspects of the therapies I offer.  Should you then decide if therapy with Step-By-Step Counselling & Therapies is right for you we can arrange your initial assessment and therapy session at my private practice, or via Skype, FaceTime, WhatsApp Video Call, Zoom, Teams or telephone. Your enquiry will be treated in the strictest confidence. I sincerely hope I can be part ofyour journey.

Jen - Step-By-Step Counselling & Therapies

Further information:

For further details, please see my websites:-

or Social Media Pages:-

Instagram: @stepbystepwellbeing

Training, qualifications & experience

Registered Memberships:

BACP (British Association for Counselling and Psychotherapy)
GHSC (General Hypnotherapy Standards Council)
GHR (General Hypnotherapy Register)
CNHC (Complimentary and Natural Healthcare Council)
UKRF (UK Reiki Federation)

Bupa (MHW) Registered Therapist

Counselling & Psychotherapy Qualifications:

Diploma in Therapeutic Counselling Level 5 (qualifying 2009)

Diploma in Neuro Linguistic Programming (NLP) (qualifying 2019)

Counselling Skills Level 1-4 (2005-2009)

Skills & Experience in:

  • Integrative Counselling and Psychotherapy
  • Person-Centred Counselling
  • Humanistic Counselling
  • Psychodynamic Counselling
  • Cognitive Behavioural Therapy
  • EMDR Therapy
  • Solution Focused Therapy
  • Transactional Analysis
  • Mindfulness
  • Meditation/Relaxation Techniques

Hypnotherapy Qualifications:

Practitioner Diploma in Advanced Clinical Hypnotherapy (qualifying 2019)

Smoking Cessation Specialist (qualifying 2019)

Weight Management Specialist (qualifying 2019)

Skills & Experience in:

  • Clinical Hypnotherapy

Holistic Therapy Qualifications:

Usui Shiki Ryoho Master Reiki Practitioner (qualifying 2016)

Usui Shiki Ryoho Reiki Practitioner (qualifying 2012)

Skills & Experience in:

  • Reiki Healing
  • Crystal Healing


Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with

Other areas of counselling I deal with

Hypnotherapy, EMDR therapy and holistic therapies can be incorporated in your bespoke therapy programme, where considered beneficial.


£80.00 - £120.00

Concessions offered for

  • Low income
  • OAPs
  • Students
  • Trainee counsellors

Health Insurance/EAP

  • Aviva
  • BUPA
  • Vitality

Additional information

Therapies & Fees:

Counselling, Psychotherapy, CBT, Mindfulness & Meditation:

Individual Therapy - adults, teenagers & children - face-to-face £80, online £75 (1 hour)

Couples/Relationship Therapy - face-to-face £100, online £95 (1 hour) 

Family Therapy - face-to-face £120, online £110 (1 hour) 

Counselling, Psychotherapy & Holistic Therapy (Reiki/ReikiCrystal Healing - face-to-face £100, distantly £95 (90 minute session) 

Counselling, Psychotherapy & Hypnotherapy - face-to-face £100, online £95 (90 minute session) 

Supervision for Counsellors/Therapist - face-to-face £90, online £85 (1 hour)

Counselling/Therapy for Student/Training Counsellors - face-to-face £70, online £65 (1 hour) 

Bereavement Counselling:

Individual Therapy - face-to-face £80, online £75 (1 hour)

Family Therapy - face-to-face £120, online £110 (1 hour)

EMDR Therapy:

Individual Therapy - face-to-face £100, online £95 (60-90 minute session)


Bespoke Hypnotherapy Session - face-to-face £100, online £95 (90 minute session)

'Anxiety Relief Programme' - face-to-face £395, online £375 (4 x 90 minute sessions)

'No More Panics Programme' face-to-face £395, online £375 (4 x 90 minute sessions)

'Stress Management Programme' face-to-face £395, online £375 ( 4 x 90 minute sessions)

'Pain Management Programme' face-to-face £395, online £375 (4 x 90 minute sessions)

'Pregnancy & Childbirth Programme' face-to-face £395, online £375 (4 x 90 minute sessions) 

'Sleep Well Programme' - face-to-face £395, online £375 (4 x 90 minute sessions)

'Confidence and Self-Esteem Building Programme' - face-to-face £395, online £375 (4 x 90 minute sessions)

'IBS Relief Programme' - face-to-face £395, online £375 (4 x 90 minute sessions)

'Beat Your Phobia Programme' - face-to-face £295, online £275 (3 x 90 minute sessions)

'Alcohol Awareness Programme' - face-to-face £395, online £375 (4 x 90 minute sessions)

'Stop Smoking/Vaping Programme' - face-to-face £200, online £195 (2 hour session)

'Weight-Loss Programme' - face-to-face £395, online £375 (4 x 90 minute sessions)

'Weight-Loss Gastric Band Programme' - face-to-face £495, online £475 (5 x 90 minute sessions)

Holistic Therapy:

Reiki and Reiki Crystal Healing - face-to-face £80, distantly £75 (90 minutes)

Reiki/Reiki Crystal Healing & Counselling/Psychotherapy - face-to-face £100, distantly £95 (90 minutes)

Distant Healing - £75 (90 minutes)

Concessionary rates for teenagers, children, OAP’s and those on low income, where applicable

When I work

Monday - Friday 9am to 9pm

Saturday - 10am to 5pm

Further information

For further information, please see my websites and social media pages:
Instagram: @stepbystepwellbeing

Or call me on: 07967797786

Bridgnorth, Shropshire, WV16

Type of session

In person

Types of client

Children (0-12)
Young people (13-17)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

My therapy rooms are on the ground floor with easy access and close outside parking. Clients are required to negotiate a gravelled pathway which is flat and on one level.

Online platforms



In person

I offer Person-Centred/Humanistic Counselling and Psychotherapy supervision to fellow Counsellors and trainee student Counsellors.

View supervision profile