Jen D'Mellow Verified Professional Verified Professional
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About me

Hi, I'm Jen. 

I'm a person-centred counsellor working face-to-face with adults in Middlewich, Northwich, and Crewe in Cheshire, as well as remotely if preferred.

The thought of counselling can be daunting. It takes time to gain trust. I work in a way which will help you feel relaxed and at ease, offering support and encouragement. Counselling can allow your feelings and thoughts to be validated, and could really make a difference to your life.

Why do people come for counselling?

At times in life it can feel that people don't understand us, like we are being judged for the way we feel, like we should be able to ‘just get on with things’.  This is often easier said than done.

You may be feeling lonely and isolated, like you are the only one who feels like you do.

You may have feelings of being ‘stuck’ or 'lost' and unsure of why or what you can do to change it.

You may be having trouble sleeping, waking up with an overwhelming feeling of anxiety, wondering how you can face the day ahead.

Maybe you can't escape feelings of ‘not being good enough’ and it's having an impact on your day to day life.

Perhaps you are feeling angry or frustrated and you want to be able to respond differently to certain situations.

You don't need to be alone with whatever it is that is getting to you, contact me to arrange a free phone or video call.

How could Counselling help you?

Counselling allows you time to develop a deeper understanding of yourself, an opportunity to learn to live life more freely, reconnecting with yourself in a safe and non-judgmental space. 

Counselling can help to increase your confidence, as well as increase your self-awareness, and self-acceptance.

The relationship between the client and counsellor is hugely important. I am a warm and approachable person, focused on putting you at ease. I offer a free introductory call/ video call where you can ask any questions you may have about counselling, as well as understand how counselling could help you.

Training, qualifications & experience

I have worked for over 20 years with people with learning difficulties, autism, and physical disabilities. It’s important to me that as a counsellor,  I am still able to make a difference to peoples lives.

As well as my private work, I also volunteer for several organisations,  providing counselling to survivors of abuse, predominently childhood sexual abuse, as well as providing caller support to people in distress.

I am qualified to level 4 diploma in Therapeutic counselling, and am currently studying a BSc (Hons) in Counselling, focusing on PTSD and grief and loss - due to finish May 2022.

I work face to face from rooms in Middlewich, Northwich and Crewe. I also work remotely with Clients using Zoom, or telephone from a confidential space in my own home which has been particularly useful for clients during recent times.

  • I am registered with the British Association for Counselling and Psychotherapy (BACP), and work within their ethical framework.
  • I am fully insured
  • I have a clear Enhanced DBS Certificate

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy


£45.00 per session
Free initial telephone or online session

Concessions offered for

  • Trainee counsellors

Additional information

  • Free introductory 10-15 minute video/ phone call.
  • Sessions are £45 for a 50 minute counselling session, with payment via Bank Transfer or Cash.

When I work

Mon Tue Wed Thu Fri Sat Sun
  • Please contact me for my current availability as it changes regularly.
  • I will always try to be as flexible as possible and will work around shift work wherever possible.

Northwich, Cheshire, CW8

Crewe, Cheshire, CW2

Type of session

In person

Types of client

Older adults
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

The venue I use in Crewe is wheelchair accessible with ramp access into the front door and a room and bathroom on the downstairs level.

Online platforms