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Heidi Lester - Counsellor Of Young People & Adults MA. CCYP. Ad.Dip. MBACP

Jameston Tenby, Sir Benfro, SA70
07944 800207 07944 800207

About me

Hello my name is Heidi, welcome to my page and thank you for taking the time to view it.

At times we can all experience anxiety, stress, depression, sadness, anger, or a feeling of hopelessness and fear. We can feel we are no longer in control of our lives. If this sounds like you, please be assured you are not alone. As your counsellor, it is my job to facilitate you through these challenging and difficult times. Together we can find a way to make you feel better about those worries and situations you may be experiencing.  My job is not to give you advice, rather to support you in your journey.

I am a qualified counsellor and psychotherapist, with over 18 years’ experience of supporting adults and young people.

I have extensive experience of working in secondary schools and I currently work at Pembrokeshire College. I am also a lecturer delivering the Level 3 Certificate in Counselling Skills Course and the CPCAB Level 4 Diploma in Therapeutic Counselling. I am a qualified online therapist, working with clients via email or Skype.

My practice is rooted within the Person Centred approach - It is a non-directive approach to being with another; that believes in the other's potential and ability to make the right choices for themselves, regardless of the therapist's own values, beliefs and ideas. Person centred counselling focuses on the client's ability to think in the here and now, and to create their own clarity and understanding of personal issues and problems.

To compliment this I have the experience and knowledge to offer an integrative approach if I feel other theories and approaches would benefit the client. Each person needs to be considered as a whole and counselling techniques must be tailored to their individual needs and personal circumstances.

I am a warm, approachable and non-judgemental therapist. I believe in fostering an environment of trust, respect and confidentiality – empowering the client to roam around in their feelings and thoughts in a safe and comfortable space. By demonstrating the core conditions of the Person Centred approach - empathy, congruence and unconditional positive regard – my aim is to build a therapeutic alliance with my clients which will allow them to alter the way they think about their situations and ultimately get to a better place emotionally. Emphasis is always placed on the client, their needs and their desired outcomes.

If you feel this might be right for you, I invite you to contact me via my mobile, my email address or you can text me.

Training, qualifications & experience

As a member of the British Association for Counselling and Psychotherapy, (BACP), I work within their ethical framework and guidance. This is provided within a safe and confidential environment where being honest, genuine and non-judgemental are at the core of the therapy.

Professional qualifications include:

  • Master of Arts in Counselling Children and Young People
  • Postgraduate Diploma in Counselling Children and Young People
  • Post Graduate Certificate in Education
  • Diploma in Counselling Skills
  • Certificate in Cognitive Behaviour Therapy
  • Certificate in Online Counselling Skills
  • Certificate in Counselling Skills
  • Child Protection Training Level 1 - 3
  • Safeguarding Training Tier 1 – 2
  • ASIST Suicide Awareness trained
  • Understanding Sexual Offenders
  • Working Creatively with Play and Drama
  • Teenage Sexual Health Awareness
  • Mindfulness Based Stress Reduction

I also write and deliver workshops around emotional intelligence, mindfulness and stress and anxiety reduction.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Behavioural therapy
  • Cognitive and behavioural therapies
  • Cognitive behavioural therapy (CBT)
  • Cognitive therapy
  • Existential therapy
  • Gestalt therapy
  • Humanistic therapies
  • Integrative
  • Mindfulness
  • Person-centred therapy
  • Psychodynamic therapy
  • Solution focused brief therapy
  • Transactional analysis



Face to face counselling support

My fees for counselling adults and young people are £40 per 60 minute session.

Online counselling support

My fees for counselling on Skype using Webcam or Instant Messenger are £40 per 60 minute session.

My fees for counselling via email are £35 per reply.  I spend 60 minutes replying to each email. You can send as many as you wish to me during our contracted work together, but I will reply once a week to you. You will work with me over a safe and encrypted email provider.

Further information


Stuck? Trapped? Scared? Anxious? Confused?

Don't know where to start?

Start here..........

Being a young person isn’t always what it is cracked up to be. Life can become very stressful and tough.  There are so many pressures on you, to look or act a certain way and with your life on constant display on social media I can appreciate this can feel very overwhelming. You may experience difficulties that you feel unable to solve and find yourself feeling and thinking in a way that is very concerning and distressing. Talking to me will help you work through this and see what is normal and what is not.

Sometimes it can be difficult for young people to be able to talk to parents or family members about what they are thinking and feeling.  Talking to someone outside of the family can help you to build trust, feel heard, and feel safe whilst learning to gain coping strategies and make sense of the world you live in.

I have a Master’s Degree in Counselling Children and Young People (MCCYP) and I have worked with young people, aged 11-25 for many years, and as such I have a very good awareness about your developmental stages, and common problems and issues you may be having difficulty with. I can help you with the following presenting problems:

Anxiety, low self-esteem, self-harm, depression, low mood, suicidal thoughts, anger, stress, relationship breakdowns, bereavement, family issues, exam stress, bullying, sexuality, identity issues, managing negative thoughts and trauma.

Whatever it is you feel you would like to talk about, it would be met with respect and acknowledgement in a safe environment.

If meeting me face to face feels challenging for you, we could work together online.


If you feel you have no-one who will listen to you, or you would prefer to speak to a ‘professional listener’, considering counselling may be the next step for you. So welcome…….

I can offer you a safe, calm homely environment for one to one counselling for you to come and talk to me about anything you are experiencing in life right now. I will not judge you. I will empathise and respect you. I want to offer you a friendly place to come and talk. We will work together to seek to understand the problem you are facing, whether this is caused by current issues or events from your past and make a clear plan of how we can work together. We will find new ways and skills to deal with your feelings. We will identify your strengths and empower you to move forward and alleviate any distress.

For some people this can take a few sessions, for others it takes longer. We will contract together to accommodate whatever you need.

I work with a wide variety of presenting issues and situations....

  • Depression
  • Bereavement
  • Anxiety
  • Stress
  • Relationship difficulties
  • Relationship breakdown
  • Problems within families
  • Emotional confusion
  • Problems with work colleagues
  • Panic attacks
  • Self-esteem issues
  • Past abuse
  • Sexuality issues

It is hard to list them all here, but please contact me if you want to discuss how you are feeling. If I am not the most suitable counsellor to work with your issues, I can suggest other reputable therapist’s in the area.

Jameston Tenby
Sir Benfro

Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified


Appointments can be arranged to suit you, and around school, college or working hours. Please contact me for more information.

Types of client

Young people
Employee Assistance Programme
Heidi Lester - Counsellor Of Young People & Adults MA. CCYP. Ad.Dip. MBACP

Heidi Lester - Counsellor Of Young People & Adults MA. CCYP. Ad.Dip. MBACP