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Hannah Zdanczuk MBACP

Westcliff-on-sea SS0 & Southend-on-sea SS1
07387 851201 07387 851201
Westcliff-on-sea SS0 & Southend-on-sea SS1

About me

Welcome to my profile and thank you for taking time to read through what I hope, will be the start of your therapeutic journey.

Realising that you need support is not always a straightforward process and you may have been thinking about this for a while. This first step of considering therapeutic counselling is, I appreciate a hard one, so I am not going to bamboozle you with long texts and fancy wordplay, instead, will express what I feel I can offer to support you.

Let me tell you a little about myself, my training and my experience.

I am the founder and senior counsellor of New Day Counselling currently based in Thorpe Bay and Westcliff on Sea. I am trained as an Integrative Counsellor, meaning, I have knowledge and skills in various forms of therapeutic support. This allows for individualistic support plans to be put in place which are tailored to your needs and works in a way that always puts you in the drivers seat.

I have worked in supportive capacity with both adults and young people for over nine years now,  most recently in a mental health and well-being role within the further education sector and then last year moving into teaching and training as an associate lecturer in counselling.  As well as my private practice, I continue to volunteer with local organisations and Charites in and around Southend on Sea providing general and specialist support to young people and adults experiencing distress and seeking support.

I specialise in working with individuals with chronic health conditions such as M.E and as a fellow sufferer of the condition I can truly empathise with the difficulties and constraints that conditions such as this can have on your world, whether that be aspects of your worklife, homelife, relationships, or dealing with the physical and psychological affects. I also have a vast experience of working with those who have experienced domestic abuse and have spent many hours volunteering my services to local domestic violence charities, supporting mainly women who have experienced abuse in its various forms.

New Day Counselling is a proud supporter of helping to develop the next generation of therapists, so we are pleased to offer placement opportunities for student counsellors. Working with our placement counsellor provides you with a safe, ethical and professional service that is monitored and supported for your peace of mind,  this service also has a seperate pricing strand with sessions fixed at £15.00 per 40 minute session.

So how does it work?

The aim of the therapy is allow you to gain back the control on your life, which you may feel is currently lost, whether that be through confidence building, decision making or processing unresolved issues. This is done by allowing you to explore your thoughts and feelings in a safe and non-judgemental environment without fear of rejection or repercussion.

Counselling is a confidential service and as a registered member of the BACP, I ensure that I work within the parameters of their ethical framework, this allows the work to remain safe and ensures your well-being is paramount. There are some exceptions to the rule in regards to confidentiality but this will be fully explained at your initial assessment.

The working relationship is key to a successful counselling experience, so I offer a fixed fee initial assessment at £20.00 weekdays and £30.00 weekends. It is here we can establish your wants and needs, your expectations of therapy, discuss the types of therapy on offer and answer any questions you may have. Should you feel you would like to continue, then you can decide what kind of counselling you would prefer, face to face or remote sessions and how often you would like to attend  weekly,  fortnightly or even monthly . It is recommended that initially, weekly sessions are more beneficial and this can help us establish together that you feel comfortable working with me and I feel I am the right person to support you moving forward, remember, counselling should only be in the interests of you! 

I have designed a helpful information sheet that details the different methods of therapy on offer and the advantages and disavantages of each, to help you make an informed choice as to whether face to face or remote working such as online video counselling (Zoom), telephone counselling (Zoom, mobile or landline), email counselling (Hushmail) or counselling through chat (Zoom) would be the best option for you.                                                                                                    Please feel free to email me on newdaycounselling2018@gmail.com for a copy

I hope you have gained the information to help you decide the right option for you, however, if you are still left with any questions then please do not hesitate to get in touch.

Training, qualifications & experience

  • FDA in Counselling
  • CPCAB Level 4 Diploma in Therapeutic Counselling (Integrative Pathway)
  • CPCAB Level 3 Diploma in Counselling Studies
  • NCFE Level 2 Certificate in Counselling Skills
  • AQA Level 2 Certificate Counselling Introduction
  • NCFE Level 4 Advanced Diploma in Developmental Psychology
  • CACH Level 2 Certificate in Understanding Autism
  • Level 3 Designated Person for Child Protection and Safeguarding
  • Level 2 Safeguarding Adults in Counselling

I have attended many CDP events covering various aspects of specialism such as

  • Psychology of Childhood and Youth: Attachment, Identity, Representation, emotion and communication (current)
  • Online and telephone counselling: 80 hours accredited training (current)
  • Treating Obsessive Compulsive Disorder: Using the O.C.D Framework
  • The science of the Mind: Working from a BioPsychoSocial perspective
  • Working with fear and sadness and it's relation to anxiety and depression
  • Supporting survivors of domestic violence
  • Understanding and Working with anxiety and panic disorders
  • Working with hidden/chronic conditions such as M.E and ASD
  • Understanding and working with self-harm
  • Family Communications programme

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Cognitive behavioural therapy (CBT)
  • Integrative
  • Person-centred therapy
  • Transactional analysis


All face to face sessions are held in a Covid secure environment and is continually monitored to ensure your safety

Free initial telephone chat to ascertain your needs and to ensure I am the right person to support you.

Face to face Initial Assessments are fixed at £20.00 Monday-Friday  and £30.00 at weekends

Face to face fee's:                                                                                            Monday-Friday: 5.30-8.30pm priced at £40.00 per 50 minute session                      Saturdays 10.30am-8.30pm priced at £45.00 per 50 minute session                        Sundays 11am-5.00pm priced at £50.00 per 50 minute session

I Strongly believe that financial circumstances should not be a barrier to therapy, so also offer the following concessions below:

Monday-Friday: 5.30pm-8.30pm Priced at £25.00 per 50 minute session                  Saturdays: 10.30am-8.30pm priced at £30.00 per 50 minute session            Sundays: 11am-5.00pm priced at £35.00 per 50 minute session              Concessions rates are offered to those on benefits such as Universal Credit, JSA, Housing Benefit or Child Tax Credit, on a low income, those over the age of 65 and to all keyworkers or NHS/Mental Health volunteers

Telephone and all forms of Online Counselling

Telephone and Online counselling is available to those over the age of 18. This service may not be suitable for all clients, so as with face to face counselling, you will undergo an initial assessment to ensure your needs and concerns can be safely and ethically worked with via your chosen method. Fee's are fixed at the prices below:

Monday-Friday 5.30pm-8.30pm priced at £30.00 per 45 minute session                    Saturdays 10.30am-8.30pm priced at £35.00 per 45 minute session                        Sundays 11am-5pm priced at £40.00 per 45 minute session                                      Concession rates available:                                                                                          Monday-Friday 5.30-8.30pm Priced at £20.00 per 45 minute session                          Saturdays 10.30am-8.30pm priced at £25.00 per 45 minute session                          Sundays 11am-5pm priced at £30.00 per 45 minute session

Youth Counselling for Ages 11-18

We are aware that NHS youth counselling waiting lists are long and some young people struggle to transition from child to adult mental health services that is why we are pleased to have a dedicated youth counselling service with fixed rates, open availability and time duration options, please see below:

Monday-Friday rates: £20.00 per 30minutes or £25.00 per 50 minute session Saturday and Sunday rates: £25.00 per 30 minutes or £30.00 per 50 minute sessions

Sessions rates with our placement counsellor

Weekday evenings only £15.00 per 40 minute session. Conditions apply, please get in touch for more details or visit our Facebook page (link above)

Student Counsellors

I am a proud supporter of student and trainee counsellors and have on offer the following services:

Personal Therapy, a mandatory requirement as part of your training, priced at  £25.00 per 50 minute session weekday evenings and £35.00 per 50 minute session weekends.

As a former FE lecturer in Counselling, I am pleased to be able to offer personal tuition, to support your theoretical knowledge and practical understanding or to simply build on your confidence and competence to help prepare you for examinations.  This is can be online based (Zoom) at £15.00 per 45 minutes or face to face at £20.00 per hour weekday evenings or £25.00 per hour weekends.

Please get in touch for more details

Concessions offered for

  • Keyworkers
  • Low income
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Further information

Home visits can be arranged for housebound individuals or those that find travelling difficult due to health related issues.

Please be aware that this would entail completion of a satisfactory risk assessment.

Due to the current Covid -19 pandemic, home visits have been cancelled until further notice.



Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access

Our Westcliff site is located on the first floor with no lift access, so this may be unsuitable for those with mobility difficulties.


Face to face and remote sessions available weekday evenings and daytime across the weekend. Concessions rate sessions available, please view our fee's

Types of client

Young people
Older adults


Hannah Zdanczuk MBACP

Hannah Zdanczuk MBACP