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Fiona Richards-Buckle Counsellor MBACP FdA Dip Social Work RCSA BA (Hons)

Swansea, Abertawe, SA1
07810 431846 07810 431846
Swansea, Abertawe, SA1

About me

About Me - Counselling, Therapy & Social Work Solutions

Welcome to Counselling, Therapy & Social Work Solutions. I aim to offer a safe, affordable, warm, healing, compassionate, confidential and non-judgemental therapy and counselling space in a private consultation room within a peaceful garden setting in the Uplands area of Swansea. I also offer counselling at The Life Therapy Centre, 1 Pell Street, Swansea SA1 3ES. In both settings adults, children and adolescents, including individuals with special needs or disabilities, are supported to express their feelings and to work towards and achieve their life choices & goals.

  • Appointments for individuals, couples, family groups or children in my private consultation room in the Uplands, at the Life Therapy Centre 1 Pell Street, Swansea SA13ES or at a mutually agreed location, taking into account any Special Needs, Disability and Client Wishes
  • Free parking close to my consultation room
  • Free no obligation 15 minute initial telephone consultation, to see if I can offer you a service appropriate to your needs
  • £40 per 55 minute counselling fee, with reduction where clients are experiencing hardship
  • Private or referred clients
  • Fully Insured Integrative Counsellor/Therapist adhering to British Association of Counsellors and Psychotherapists (BACP) standards
  • Registered Social Worker with Social Care Wales;

Through my Counsellor role & previous qualified social worker jobs as a Child & Family worker for NCH Action for Children, Social Worker, Senior Child & Family Social Worker & Inspector for Children’s & Vulnerable Adults Care & Social Services I have over 17 years experience of applying counselling skills & working therapeutically with individuals including vulnerable adults, individuals who have experienced trauma & loss, adolescents, children & families. This has included working in an intensive referral only family centre, a mental health setting following a systemic family therapy approach & in a project supporting families in relation to needs arising from drug & alcohol dependency.

My experience includes working with individuals, young people, & families who have issues arising from relationship, anxiety, depression, mental illness, stress, addictions, fears, anger management or from historic life events such as sexual abuse & other traumas, bereavement, separation, fostering & adoption.

My approach usually includes combining person-centred humanistic counselling & counselling skills with a cognitive behavioural therapy focus, or integrating solution-focused brief therapy, transactional analysis, attachment theory, theraplay and/or a needs led approach, chosen in discussion with the client & according to her/his wishes & feelings. I can also incorporate my experience of working with families using a systemic family therapy approach, building on the strengths of individual members to consider what is already working and "...times when the problem could have happened but did not...".

In addition to applying counselling skills through therapeutic conversations, I have a wide range of counselling “tools” to “fit” with client needs and different developmental stages’ including picture “strength” cards, stones, candles, guided visualisation, paper, art & drawing tools, stress, anger management and relaxation techniques and strategies for building confidence, improving self- care and increasing safe, regulated behaviours. I am also a singer-songwriter and musician and am happy to incorporate music, poetry & writing into therapeutic sessions, dependent upon the wishes and feelings of my clients.

Specialisms- adoption, fostering & parenting

My Specialisms include adoption, fostering and parenting.  My experience of working for NCH Action for Children as a child & family worker included facilitating parent/child activities to help improve relationships between family members, carrying out direct work with children individually or in groups with a range of tools including paper, paints, play dough, sand, sylvanian animals & also included my facilitating groups for adults such as positive behaviour management, assertiveness & anger management groups;  I also have training & experience in counselling survivors of child sexual abuse. As a fully qualified & experienced social worker I have professional as well as personal experience of responding to issues arising through fostering, adoption & disability;  I have received short term training in response to needs linked to separation, loss, trauma & attachment from highly regarded experts such as Vera Fahlberg, Kate Cairns, Dan Hughes and Theraplay Institute trainers at Family Futures Adoption Consortium, London. Where appropriate, I can integrate attachment theories into my counselling & therapy to build and strengthen attachments & to increase positive mental health, for example along the theraplay lines of structure, nurture, challenge and joyful engagement, and Dan Hughes Dyadic Developmental Psychotherapy and his Playfulness, Acceptance, Curiosity and Empathy (P.A.C.E.) approach. Dependent on client need, I am also experienced in integrating elements of Egan’s 3 stage model,  transactional analysis and the Solution Focused Brief Therapy competency based model, to help clients to develop more constructive narratives – in some cases from “hopeless and helpless” to “hopeful and confident ”.

Reflective practice & Continuous personal & professional Development

In line with BACP requirements I participate in continuous professional development, regular supervision & reflective practice. Counselling sessions are reviewed & evaluated to make sure they are helpful to my clients - please scroll down to read about my evaluation & positive testimonials. For my own healing & development I have participated in bereavement counselling, post traumatic stress counselling, person centred counselling and integrative counselling and monthly life coaching. I was an active member of a Jungian dream course and group in Sydney, Australia where focus was upon our supporting members of the group to understand and integrate the messages from our unconscious mind.  I am a long term member of a peer support group where I work on my own goals for personal development and emotional wellbeing.  My own self care includes aerobic exercise, yoga, expressing feelings as a singer songwriter & musician & spending time with family, friends & pets. Mindfulness training, heart math personal resilience training & my  participation in a 3 Principles group have helped me with being a reflective practitioner, & to further process issues which have arisen in my personal life.

Training, qualifications & experience

I have completed a British Association of Counsellors and Psychotherapists (BACP) accredited course and I am a qualified Humanistic Integrative Counsellor (FdA Counselling);  I abide by BACP standards & ethics.

I am also a qualified Social Worker (CQSW & Dip Social Work) registered with Social Care Wales and I can apply knowledge and experience from this area of work, where appropriate, to the benefit of my clients.

I hold the post qualifying regulation of care services award (RCSA), having worked for five years as an Inspector of Care and Social Services for vulnerable adults and children.

I have a Level 5 Leadership and Management Award (Chartered Managers Institute), a certificate for Level 3 Training Skills and Practice (Chartered Institute of Environmental Health) and an Introductory Theraplay Certificate with experience of integrating the techniques of theraplay for building and strengthening attachment between children & parents/carers  into my practice.

Additional Information: Experience & Background:

I have delivered training within local government on the Looked After Children’s System, Direct Work With Children, Messages from Research ("What Works", Department of Health,2002), & Solution Focused Brief Therapy; Within national government I have delivered training on the Fostering Regulations and National Minimum Standards & the Special Educational Needs Code of Practice in the context of Disability Discrimination & legislation.  Assessed presentations: "Evaluation of a Care Setting”; “Adoption, a personal perspective” (2012):Bereavement (2013);

Training & Qualifications Summary:

University of Essex BA (Hons) 2:1 Art History & Theory

South Glamorgan Institute Certificate of Qualification in Social Work
of Higher Education

University of Wales Institute Cardiff  Regulation of Care Services Award

University of Trinity St David’s Coleg Sir Gar, Carmartheshire Introducing Counselling Skills (30 day Intermediate award)

University of Trinity St David’s – Foundation Degree in Counselling with "Fitness to Practice" obtained [ BACP Validated course])

Gower College, Swansea 2011: Training Skills and Practice CIEH level 3; Level 5 Leadership and Management Award (Chartered Managers Institute)

Family Futures Adoption Consortium, London: 1 week assessed Introductory Theraplay

Professional Registrations:

Registered Social Worker, Social Care Wales, W/2001355


South Glamorgan Institute of Higher Education, Cyncoed Centre, CQSW training: Encompassed 2 four month full time placements plus academic study including Child Care & Mental Health Law; Social Work intervention; Social Problems & Social Policy & Social Structure. 2nd Year: Permanency Planning in Child care; Mental Disorder

CQSW Work Experience:
The Children's Society 'Project 21' Substance Misuse Project to help people under 25 whose pre-occupation with drugs was causing life & social problems. Work included motivational counselling, providing factual drugs information to families of drug users as appropriate & liaison with other agencies including Swansea Drugs Project, STEPS Port Talbot & W. Glamorgan Council for Drug & Alcohol Advice

West Glamorgan Social Services, Cefn Coed Psychiatric Hospital Social Work Department. Worked with clients on acute admission ward & in the community. Methods of working included family therapy, with consent of family, with 'live consultation' from practice teacher working in the room.

In-service training has included the following short courses:
Supervision; H.I.V. Aids; Child Protection Conferences; Child Protection; Responding to disclosure of child sexual abuse, working with the perpetrator, victims perspective; Direct work with Children; Domestic Violence; The Children Act, Working in Partnership; Working with the angry child (Vera Fahlberg); Looked After Children System; Solution Focused Brief Therapy & Advanced Solution Focused Brief Therapy; Computer e-mail & exchange course; Initial & Core Assessment Training for child protection/children "in need"; Welsh Assembly Performance Management training; National Occupational Standards training, Inspectors of Care Standards, 2002. Police & Criminal Evidence Act (2004); Diversity; I.T. training, “Power point” & Tables; Compliance and Enforcement, the proportionate approach; Responding to Complaints; Protection of Information (Data Protection & Freedom of Information legislation); Counselling Children & Young People; Counselling Victims of Sexual Abuse;

Additional professional development:

20 week counselling skills part-time course & Two 4-day counselling skills/self-awareness workshops - courses included use of Egan's 3- stage model, closed circuit T.V; Sign Language for the Deaf (beginners course); 12 day workshops looking at loss & self healing; Advanced Solution Focused Brief Therapy; Working with children with Attachment Disorders (Adoption UK course). Welsh Psychotherapy Partnership Becoming Your True Self – Resolving Traumatic Entanglements; Mindfulness Meditation; Responding to Sleeplessness; The 3 Principles; Introduction to Theraplay via Family Futures Adoption Consortium;

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

If the areas you wish to focus on are not listed above, please feel free to make enquiries.  By using  a humanistic person centred approach & integrating other training where appropriate e.g. solution focused brief therapy- focusing on solutions & moving away from problems -  it is possible that you can still be supported to achieve your goals, even if they are not listed above. This can be explored in an initial no obligation free 45 minute face to face consultation.

Therapies offered

  • Family/systemic therapy
  • Humanistic therapies
  • Integrative
  • Person-centred therapy


I offer a free 15 minute Initial Phone Consultation

55 minute Counselling Session - £40

A limited number of concessions are available where clients are on benefits or experiencing hardship - please ask about this

Further information

Evaluation/effectiveness of counselling & how I can help you to achieve your goals: I evaluate my service using scaling questions and/or Core 10 (a form with 10 questions to explore where the client is feeling at the start and/or end of counselling) and/or Core end of counselling questionnaire.

I have often received positive feedback from clients & referring professionals. Some people participating in counselling have made the changes they wish to make in their lives after 1 to 3 sessions only, whilst others may take longer before they feel they have achieved their goals. A simple “...on a scale of 1 to 10…” question with clients during the first session helps her/him to see where the client is in relation to their goal/s. This can be reviewed at the start & end of each session & at later sessions to show progress made.

Example of Scaling Progress Made:

One adult client who self evaluated her progress on a scale of 1-10, (when 1 was “hopeless & helpless” and 10 was hopeful & confident”)…assessed at her first review that she had moved from a 2 to a 6, then from a 6 to an 8 at her second & final review.


“...Counselling is going good. It has helped me to be more confident and to talk about stuff I could not talk about before. I used to keep it all up inside & now I can tell people how I feel…” A, age 15

“… the time I have had with Fiona has helped me to see things more clearly and given me self confidence—I have started a university course...I want to say thank you for how far you have brought me forward from where I was. Out of all the meetings I have attended over the years, today was the first meeting I did not cry in. Now that is an achievement for me!...I now realise I feel more confident with a sense of relief, my shoulders feel lighter… B, adult carer

“… this is the best referral I have ever made…”  Fostering Support Social Worker

“...I have found the counselling sessions really positive..."C, adult client…”


Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified

Parking is available in a drive next to the consultation room, which has 5 steps before a level path to the main doorway.


Availability: Week day & evening appointments arranged via telephone call, text or e mail

Types of client

Young people
Older adults
Employee Assistance Programme
Fiona Richards-Buckle Counsellor MBACP FdA Dip Social Work RCSA BA (Hons)

Fiona Richards-Buckle Counsellor MBACP FdA Dip Social Work RCSA BA (Hons)