The Counselling and Family Centre

The Counselling and Family Centre

40 Mayors Road
WA15 9RP

0161 941 7754

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About us

We have been offering support to children, young people and adults for more than 40 years.

We offer appointments from 9am to 8pm Mondays to Thursdays, 9am to 3pm Fridays, 10am to 12pm Saturdays in our comfortable Altrincham Counselling Centre, at The Broomwood Community Centre, and home counselling for those who are unable to attend due to health reasons. We can offer a choice of male or female counsellor, and counselling in a range of languages.

Our counselling service supports children and young people from 5 years and above, adults - either as individuals or the relationship between 2 people, families, individuals struggling with peri-natal issues and families struggling to cope with the effects of addiction within the family.

We offer a free assessment and up to 8 free counselling sessions for those from households with a low income.

Please see our website for up to date information.

Our opening times are:

Monday to Thursday 9am - 9pm
Friday 9am - 4pm
Saturday 10am - 1pm

Appointments line: 0161 941 7754

We also have a community Café - the Café in the Park - open Monday to Sunday 9am to 5pm.

Training, qualifications & experience

Counselling services are accredited by the British Association for Counselling and Psychotherapy (BACP).

Experienced counsellors qualified to diploma level and above.

Our counsellors are supervised by a team of 6 'in house' qualified clinical supervisors.

Member organisations *

Registered / Accredited


Accredited register membership

* We have verified that at least one professional at this organisation is registered with the relevant professional body.

Other areas of counselling we deal with

What is counselling?
Trained counsellors actively listen and offer guidance (but not advice) throughout sessions in a non-judgemental environment.

How can counselling help?
Some people like to have someone they can turn to and tell anything to without being judged, and feel better for being listened to. Others require help with specific issues such as bereavement or depression. Our statistics show that there is a marked improvement in the lives of our clients who attend counselling.

How confidential is it?
Only you and your counsellor will know what has been said in sessions (with exceptions such as self harm, drug trafficking, money laundering, child protection issues - in accordance with BACP guidelines). All identifying information is kept in locked filing cabinets, and if you don't want anyone to know you're attending counselling we'll even use a code word when we ring you. Your counsellor will explain our confidentiality policy to you on your first session.

Photos & videos

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All appointments                £45

For Households with an income of below £30,000 per annum
Free assessment and up to 8 ongoing counselling sessions.

Additional sessions will be charged at £20.00 per session or £5.00 per session for those on some means tested benefits.

We regret that we are unable to offer subsidised rates for counselling in the home or on Saturday mornings.

Further information

Counselling can help with well being, and issues that are causing problems in your life. It is a safe environment in which you can explore and discover yourself with a trained professional with a non-judgemental attitude.

Free parking is available outside the centre and we're just a short walk from the bus terminus/tram stop/taxi rank.

Our centre is set by Stamford Park, a tranquil environment just outside Altrincham town centre.

Counselling at CFC is open ended, meaning you can attend for as long as you like. Each session lasts for about an hour and you will see the same counsellor each week.

Maps & Directions

Altrincham, WA15 9RP

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes
Home visits: Yes

Practical details

Sign language: No
Other languages: Punjabi, Urdu, Hindi, Italian


Accessibility information
Wheelchair access: Yes

Our counselling rooms are all on one level and we have an accessible toilet in the reception area.


Appointments from 9am to 8pm Mondays to Thursdays, 9am to 3pm Fridays, 10am to 12pm Saturdays. Male and female counsellors. Range of languages spoken.

Types of client

Young people
Older adults