About us
We have been offering support to children, young people and adults for 50 years.
Sessions can be remote (phone / video) or in person at our comfortable centres in Altrincham and Bury. Sessions are also held at other locations such as the Broomwood Community Centre in Timperley. We offer counselling in a range of languages.
Appointment times:
Altrincham appointments start from
Mondays to Thursdays 9am to 8pm
Fridays 9am to 3pm
Bury appointment start from
Tuesday 12pm to 7pm
Wednesday 12pm to 7pm
Thursday12pm to 7pm
Our counselling service supports children and young people from 5 years and above, adults as individuals, adults in a relationship, and families.
We also have a community café at our Altrincham centre - Café in the Park - open Monday to Sunday 9am to 5pm (check web site for any seasonal changes to opening times).
Training, qualifications & experience
The Counselling & Family Centre counselling service has been accredited by the British Association for Counselling and Psychotherapy (BACP).
Experienced counsellors qualified to diploma level and above.
Our counsellors are supervised by a team of in-house qualified clinical supervisors.
Member organisations *
school Registered / Accredited
Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.
BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.
Areas of counselling we deal with
Other areas of counselling we deal with
What is counselling?
Trained counsellors actively listen and offer guidance (but not advice) throughout sessions in a non-judgemental environment.
How can counselling help?
Some people like to have someone they can turn to and tell anything to without being judged, and feel better for being listened to. Others require help with specific issues such as bereavement or depression. Our statistics show that there is a marked improvement in the lives of our clients who attend counselling.
How confidential is it?
Only you and your counsellor will know what has been said in sessions (with exceptions such as self harm, drug trafficking, money laundering, child protection issues - in accordance with BACP guidelines). All identifying information is kept securely, and if you don't want anyone to know you're attending counselling we'll even use a code word when we ring you. We will explain our confidentiality policy to you at the beginning of your first appointment.
Therapies offered
Photos & videos
Fees
Up to £70.00
Concessions offered for
Additional information
Counselling charges are based on your total annual household income and the location of the centre where you access your counselling. In some cases, we have funding to offer 8 free counselling sessions followed, if needed, by up to a further 8 heavily subsidised sessions. We cannot offer this at all locations but are hoping to secure funding soon that will mean we can.
Please contact us for full details.
When we work
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Altrincham sessions start:
Monday to Thursday - 9am to 8pm
Friday - 9am to 3pm
Bury sessions start:
Tuesday - Thursday 12pm to 7pm
Further information
Counselling can help with wellbeing, and issues that are causing problems in your life. It is a safe environment in which you can explore and discover yourself with a trained professional with a non-judgemental attitude.
In Altrincham, our centre is set by Stamford Park, a tranquil environment moments from Altrincham town centre, and we're just a short walk from the transport interchange.
In Bury, we are located centrally on Parkhills Road.
Free parking is available in certain places outside the centres, but please check signs on marked bays for any restrictions.
Sessions last for 50 minutes, and you will see the same counsellor each week.
