Clare Lackenby

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Available for new clients
Available for new clients

This professional is available for new clients.

Peterlee, Durham, SR8 2QJ
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Hi, my name is Clare and I’m the owner and counsellor at Phoenix Counselling based in Peterlee, County Durham. I am in experienced counsellor and a member of the British Association for counselling, and psychotherapy.
I offer integrative counselling which uses a variety of therapeutic methods to help my clients get the most out of their counselling experience. I provide a secure nonjudgemental environment where clients can feel safe.

I have had experience working in the care sector for over 20 years and within mental health for the last eight years.

I have specialist experience working with bereaved clients with the National charity Cruse. I also work for a national company offering solution focused therapy for anxiety and depression.

I look forward to hearing from you..


Training, qualifications & experience

I am a qualified counsellor with a BA (Hons) degree in counselling. I have professional registration with the British Association for Counselling and Psychotherapy (BACP) and undertaken the specialist CRUSE Bereavement training programme.

Additionally I hold certificates from Courses I have undertaken which include:

  • Awareness in bereavement care foundation course level 2.
  • Growing around grief and the implications in practice.
  • Understanding autism.
  • Working with binge eating and emotional overeating.
  • Understanding children’s development level 4.
  • Treating generalised anxiety disorder and panic attacks.
  • Introduction to gestalt.
  • Certificate of higher education in care level 4.
  • Working with differences and diversity.
  • Hidden harm training.
  • Helping children tell their stories.
  • Children’s emotional wellbeing.
  • Safeguarding children and adults.
  • Working with metaphors.
  • Attachment theory and self-awareness in the counsellor.
  • Introducing creative media into your therapeutic practice.
  • solution focused short term therapy 
  • I hold an advanced DBS in children and vulnerable adults.

I work in accordance with the BACP ethical framework for good practice in counselling and psychotherapy. I receive regular clinical supervision and I am always committed to my continuous professional and personal development.

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy


£40.00 - £60.00
Free initial telephone session

Concessions offered for

  • Low income
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Health Insurance/EAP

  • Health Assured

Additional information

  • £45 for Individual Therapy - per 50 min session
  • £60 for Couple Therapy - per 50 min session
  • £40 for Students for Individual Therapy - per 50 min session

Please feel free to call or email me for a free initial conversation and to book our first consultation: We begin with an assessment appointment to explore how suitable counselling is for you and for you to see if we are fit for each other. We then can decide together how to fit session and times to suit your needs.

When I work

Mon Tue Wed Thu Fri Sat Sun

Im bespoke and work around my clients needs 

Phoenix Counselling, Novus Business Centre, Judson Road, North West Industrial Estate, Peterlee, Durham, SR8 2QJ

Type of session

In person

Types of client

Young people (13-17)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.


Clare Lackenby
Clare Lackenby