Chay Louise Verified Professional Verified Professional
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About me

Hello and welcome, my name is Chay and I am a fully qualified Person-Centred counsellor, registered member of the British Association of Counselling and Psychotherapy (MBACP) and fully insured. Like you, I was once searching around for a counsellor and wanted to find one who I felt safe with to share my world. Seeing a counsellor helped me to accept and move on from my own past struggles, which led me on to training and becoming a counsellor to help others mentally in the way I was once helped. I understand the importance of having a trusting safe relationship so that offloading on someone does not seem so hard. Let’s face it, life can be tough and throw many curve balls and to be able to share, understand and vent what is happening inside your head, can make it that little bit easier. 

I believe that the best way to understand how my client is feeling is to put myself in their world. To understand their perception for what it is that they are expressing. To be non-judgemental, gentle, warm and empathise with their feelings and experience. I will walk alongside you and hold your world as you let yourself be vulnerable and together we can try and make sense of your experience and the emotions that arise with it.

The values that I hold: 

To continually keep updated with the latest research in mental health, as well as continuing personal development.

I attend seminars, workshops, listen to podcasts and watch presentations to further my knowledge so that I can provide the best possible service to you. 

I look after my own mental, physical and personal well being. 

If I have a lack of knowledge in an area that a client brings me, then I will spend the time outside of sessions researching, so that I can provide the best possible service. 

Training, qualifications & experience

I have a Person-Centred Counselling Degree and I can work with creative interventions.

I am a LGBTQ+ Affirmative Counsellor, which means I can provide a space for you to explore your identity with empathy and without judgement. I am also in the LGBTQ+ community myself, so I hope that this can bring some comfort to you. 

I worked as a counsellor throughout the pandemic with a charity that helps with carers and their mental health struggles. This included: Stress, feeling overwhelmed, resentment, anger, depression, isolation, anxiety, loss, bereavement, exhaustion and more. My sessions with clients were via Zoom or telephone, which proved that counselling is just as effective as face to face. Due to the Zoom and telephone experience with the Charity, this is now the way that I work with my clients. Although I can’t see you face to face, I can still work creatively with you if this appeals to you. 

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

vegan allied


£40.00 per session

Additional information

Sessions are 50 minutes at £40

I do not offer a free consultation as I find that the best way for someone to see if we can work together is by seeing how the first session feels and discuss anything at the time. That way, we have a full 50 minutes to work with.

If you do have any questions please feel free to email me.

When I work

Mon Tue Wed Thu Fri Sat Sun

Further information

The counselling service that I offer is via Zoom or telephone. This means that I can work with people from all over the country, including rural areas where people struggle to meet a counsellor face to face. As long as you have a good internet connection and/or a phone signal then we will be able to work together to help you with your mental health.

Lewes, East Sussex, BN8

Type of session


Types of client

Older adults

Online platforms



Chay Louise

Chay Louise