Chay Louise

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Available for new clients
Available for new clients

This professional is available for new clients.

Lewes, East Sussex, BN8
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Your mental health matters, and it matters to me. I can help guide you towards processing and understanding your thoughts and feelings, as well as gaining self clarity to create authentic growth and change for yourself.

I have a wealth of experience working with Anxiety, Depression, Bereavement, Burnout, Addiction, Anger Management, Trauma, ADHD, Autism (Neurodivergent friendly), Stress, Resentment, Identity issues, LGBTQ+, relationship troubles and exploration (ENM/Poly) and I have supported many carers in my time as a counsellor. Having worked with a wide range of diverse clients, I understand the importance of having your identity, background, beliefs and culture acknowledged, which is why I welcome everyone and you will be seen and heard. 

You will be met with a warm, supportive, non-judgemental ear, to help enable you to be yourself, share and express what it is that is weighing you down. I work in a Person-Centred way, meaning that I want to understand your perception and reality for what it is that you are experiencing without analysing you or pushing you in areas that you do not want to go. The safe and confidential sessions will be at your pace and I will help guide you and highlight patterns, which can help towards gaining self clarity and process what you share with me.

I understand the importance of having both a trusting and safe relationship so that sharing your problems with someone does not seem so hard. During our sessions, I would encourage you to be able to feel free to cry, sit in silence, shout, swear or whatever it is you need to feel lighter, I will be there and support you throughout your process.

I acknowledge that putting words to your feelings or experience can be difficult, even sometimes it feels impossible, which is why I also trained in an extensive CPCAB Creative Counselling Fellowship, so that I can help you find other ways of expressing yourself, if you so wish to work in this way. 

I can offer mindfulness techniques that we can do together, which can also be a strategy that you can take away with you in between sessions, including: grounding, relaxation techniques and breathing.  

Training, qualifications & experience

I have a Person-Centred Counselling Degree, Registered Member of the British Association of Counselling and Psychotherapy MBACP and fully insured. 

I have attended an extensive CPCAB Creative Counsellors fellowship, where I can work creatively with many tools to help unlock and bring the unconscious into the conscious and mindfulness techniques. 

Level 4 Diploma in Health and Social care - Distinction 

Level 2 in Understanding Autism accredited by TQUK

I volunteered as a counsellor throughout the pandemic with a Carers Support Charity that helps with carers mental health struggles. This included: Stress, feeling overwhelmed, resentment, anger, Anxiety, depression, isolation, anxiety, loss, bereavement, exhaustion, loss, guilt and more.

Facilitating Learning in Groups level 3 course 95% Assessment Result

COVID-19 Psychological First Aid - Public Health England with 94% test score

General Continuing Person Development CPD

Previous to counselling, I was nursing/caring in Nursing Homes, Hospital Wards and in Accident and Emergency.

Overall, I have worked in the health care industry for 13+ years.

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

Pet Bereavement.
ENM/Poly relationships


£50.00 per session

Concessions offered for

  • Low income
  • Students

Additional information

Sessions are 50 minutes at £50.

I offer concession rates for low income, and students via video link sessions or by phone. Please feel free to email me at hello@chaylousiecounselling to find out more. 

When I work

Mon Tue Wed Thu Fri Sat Sun

I understand that it may be difficult to pay for weekly counselling, which is why I will offer flexibility where it can suit you. Please email me to find out how we can make it work for you.

Further information

The counselling service that I offer is In person, via Microsoft Teams or by phone. This means that I can work with people from all over the country, including rural areas where people struggle to meet a counsellor face to face. As long as you have a good internet connection and/or a phone signal then we will be able to work together to help you with your mental health.

Lewes, East Sussex, BN8

Type of session

In person

Types of client

Adults (25-64)
Older Adults (65+)

Key details

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Newick Community Centre: Free parking right out the front, ground level, no stairs, it is wheel chair accessible, toilets, glass of water, you can have a leg rest if needed, I can change the lighting, I provide a fidget spinner if clients want to use it.

Online platforms

Microsoft Teams


Chay Louise
Chay Louise